Lucy Staten
Loan Officer | NMLS# 639463
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
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Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
I do not write reviews often, however, I have to say a few praises to Lucy and her team. Lucy is an outstanding loan officer who did her best to make the entire home buying process smooth and stress-free. Her communication was always clear...
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Reply from Lucy Staten
November 17th, 2025 02:01 PM
Azra, I truly appreciate your kind words and the effort you took to share your experience. It's great to know that you found the process smooth and stress-free. Clear communication and staying positive are priorities for me, and I'm glad they...
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Lucy is kind, caring, and helpful. She walked me through each step of the process, keeping me informed, and being patient as I asked a lot of questions. She is knowledgable and quick to respond. Can't say enough good things about her.
Reply from Lucy Staten
November 17th, 2025 02:02 PM
I'm so pleased to hear about your positive experience, Sarah. It was my pleasure to assist you through each step and ensure you felt informed and comfortable. Your questions are always welcome, and I'm grateful for the opportunity to be there...
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Licy was very prompt in relaying any information and she was a crucial part of me getting through the process and into my new home on a very short timeline.
Reply from Lucy Staten
November 17th, 2025 02:02 PM
I'm pleased to know that I could assist you effectively, Bill Helping you navigate the process swiftly and keeping you well-informed was my priority. If there's anything else I can assist you with as you settle into your new home, feel free...
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Lucy was the only person in my process that was on top of everything . She was quick to try and make things work for us . She was always prompt in replying and answering questions. Truly above and beyond and stuck it out through my roller coaster...
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Reply from Lucy Staten
November 17th, 2025 02:03 PM
I'm pleased to know that I could assist you effectively, Bill Helping you navigate the process swiftly and keeping you well-informed was my priority. If there's anything else I can assist you with as you settle into your new home, feel free...
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Prompt and worked through a very difficult and unusual closing situation.
Reply from Lucy Staten
November 17th, 2025 02:03 PM
I appreciate you taking the time to share your experience, Adam. Navigating challenging closing situations can be complex, and I'm glad I could assist in making the process smoother for you. If you have any further questions or need assistance...
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Lucy has a wonderful personality. She explains everything so clearly. She is willing to speak on the phone and not just through emails. She is very quick with responses and communicates the process very well. Lucy is professional and always...
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Reply from Lucy Staten
November 17th, 2025 02:04 PM
I appreciate your kind words, Sharon. I'm glad to hear that my communication style resonated with you, and I’m thankful for the opportunity to assist you through the process. Making sure my clients feel valued and informed is a priority for...
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The incredible service and attention to detail was above and beyond. Lucy and Krista Handy handle this account from being to end in 22 days. Thank you 😊
Reply from Lucy Staten
November 17th, 2025 02:04 PM
It's great to hear that you were pleased with the service and attention to detail, Edward. I'm glad I could assist you alongside Krista Handy, and I'm thrilled we could meet your needs efficiently. If any future questions or needs arise, don't...
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Where do I start... Lucy was fantastic . Not only was she prompt , working late some nights, and always attentive . But she worked with us so much . We Weren't necessarily the easiest case with our budget, but Lucy worked with and for us to...
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Reply from Lucy Staten
November 17th, 2025 02:05 PM
It's wonderful to hear that you felt well-supported throughout the process, Lucas. Navigating complex situations and ensuring you get the best possible terms is something I take seriously. I'm pleased that my efforts helped in securing your...
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Lucy she was there for me every step of the way
Reply from Lucy Staten
November 17th, 2025 02:05 PM
It's wonderful to hear that you felt supported throughout the process, Mark. Being there for you at each step is my priority. Thank you for choosing Fairway Home Mortgage, and if there's anything else I can do for you, please let me know.
All of the explanations for the homebuying process were presented and explained clearly
Reply from Lucy Staten
November 18th, 2025 01:48 PM
It's great to know that the explanations for the homebuying process were presented clearly to you, Jeffery. Making sure that everything is easy to understand is important to me. If you have any more questions or need further guidance, please...
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021. For more information, go to fairwayindependentmc.com
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- Stark County Board of Realtors
- Girls on the Run Assistant Coach
- NE Ohio ALS Association Akron Walk Commitee Member 2024
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1995
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 639463
Awards
Achievements
- 5 Star DIVA 2023
Hobbies
- Kayaking, traveling and flower gardens
- Traveling
- Kayaking
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Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures