Lucy Staten
Loan Officer | NMLS# 639463
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y...... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
f w efWork that Lucy team put in made it super easy overall for our process to just go that much smoother and it felt like she genuinely went above and beyond
Lucy was a pleasure to work with! So kind and always available. Her communication is top tier and we loved working with her!
Lucy has always been on top of things, very responsive and available to me for advice as well as explaining the process. She didn't hesitate to help me thoroghout my selling and buying process.
Lucy has been great through the entire loan process. She is very thorough and informative throughout the process. She was very prompt with her responses to any questions I had. She was always looking out for my best interest.
Reply from Lucy Staten
April 6th, 2026 01:03 PM
Thank you for your kind words, Shannon. I'm glad to hear that you felt well-informed and supported throughout the loan process. Looking out for your best interests and promptly addressing your questions is always my priority. If you have any...
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Lucy was phenomenal and very quick to respond to any questions that we may have had. Whole process was super smooth as well.
Reply from Lucy Staten
April 6th, 2026 01:03 PM
Your review is sincerely appreciated, Dez. I'm pleased to hear that you found the process smooth and that my prompt responses were helpful. If you have any more questions in the future or need further assistance, don't hesitate to get in touch....
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Great Communication!
Lucy was on top of all the paperwork are behind the scenes things and made it a smooth process the whole time
Lucy is such an amazing person to work with!! She assisted us with our first house and not our second. She made the process seamless both times! she's very good at her job and is always available to answer All our questions without feeling...
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Reply from Lucy Staten
March 6th, 2026 04:24 PM
I appreciate your kind words, Jena. It's been a pleasure to assist you not just once, but twice in your journey to homeownership. I'm glad to know the process was seamless for you both times, and that you felt comfortable reaching out with...
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Her responces were prompt and well informed.
Reply from Lucy Staten
February 3rd, 2026 01:33 PM
Samuel, I appreciate your feedback about my responsiveness and the information provided during the process. I'm here to ensure you feel supported every step of the way. If there's anything else you need, don't hesitate to reach out to me.
Lucy is amazing! Ive worked with her multiple times and refer all friends and family!
Reply from Lucy Staten
February 3rd, 2026 01:34 PM
Thank you, Mary, for your kind words. I truly appreciate your trust and the referrals of your friends and family. Working with you on multiple occasions has been a pleasure, and I'm here anytime you need assistance with your mortgage needs.
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021. For more information, go to fairwayindependentmc.com
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- Stark County Board of Realtors
- Girls on the Run Assistant Coach
- NE Ohio ALS Association Akron Walk Commitee Member 2024
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Addresses and Serving Areas
Year Started
1995
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 639463
Awards
Achievements
- 5 Star DIVA 2023
Hobbies
- Kayaking, traveling and flower gardens
- Traveling
- Kayaking
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Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures