Lucy Staten
Loan Officer | NMLS# 639463
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Overall Ratings
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Reviews from Web
Lucy was on top of all the paperwork are behind the scenes things and made it a smooth process the whole time
Lucy is such an amazing person to work with!! She assisted us with our first house and not our second. She made the process seamless both times! she's very good at her job and is always available to answer All our questions without feeling...
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Reply from Lucy Staten
March 6th, 2026 04:24 PM
I appreciate your kind words, Jena. It's been a pleasure to assist you not just once, but twice in your journey to homeownership. I'm glad to know the process was seamless for you both times, and that you felt comfortable reaching out with...
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Her responces were prompt and well informed.
Reply from Lucy Staten
February 3rd, 2026 01:33 PM
Samuel, I appreciate your feedback about my responsiveness and the information provided during the process. I'm here to ensure you feel supported every step of the way. If there's anything else you need, don't hesitate to reach out to me.
Lucy is amazing! Ive worked with her multiple times and refer all friends and family!
Reply from Lucy Staten
February 3rd, 2026 01:34 PM
Thank you, Mary, for your kind words. I truly appreciate your trust and the referrals of your friends and family. Working with you on multiple occasions has been a pleasure, and I'm here anytime you need assistance with your mortgage needs.
Always polite listened to my msny repeated questions
Reply from Lucy Staten
December 26th, 2025 01:42 PM
Thank you for sharing your experience, Sherryl. I appreciate your kind words and am pleased to know that I could assist with your questions. Listening and being polite are key aspects of my service, and I'm glad it made a difference for you....
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Everything from making us feel comfortable to communication & just making sure that we were in the loop about everything.
Reply from Lucy Staten
December 26th, 2025 01:43 PM
It's great to know that you felt comfortable and well-informed throughout the process, Khyree. Ensuring clear communication and keeping you updated are priorities for me. Thank you for trusting me with your mortgage needs at Fairway Home Mortgage....
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Communication with Lucy was
Reply from Lucy Staten
December 26th, 2025 01:43 PM
It's great to know that communication with me was effective, Brianna. Keeping the lines open and clear is always a priority of mine. If you have any questions or need further assistance, please feel free to get in touch. Thank you for choosing...
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Lucy got everything to us as quickly as possible with kindness and grace. She helped us when we had questions, clarified directions, and worked efficiently to provide the best service possible.
Reply from Lucy Staten
November 19th, 2025 11:05 PM
I appreciate your kind words, Marisa. It's great to know that I was able to assist you promptly while addressing your questions. I always aim to provide service with kindness and efficiency, and I'm glad that came through in your experience....
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My entire experience with Fairway Mortgage, surpassed all my expectations. From start to finish, Lucy Staten, was absolutely amazing to work with. She is kind , professional, and on top of it. She was dedicated and determined in making my home...
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Reply from Lucy Staten
November 18th, 2025 01:48 PM
Tonya, your words mean a great deal to me. I'm truly grateful for your kind feedback and am pleased that you felt supported and treated like family throughout your home buying journey. It's important to me that each step of the process is handled...
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Lucy was great! I will be telling my friends, coworkers, and family to use Lucy when they are purchasing a home!
Reply from Lucy Staten
November 17th, 2025 02:00 PM
Paul, I'm truly pleased to hear such positive feedback and am grateful for your kind words. I look forward to being of service to anyone you refer, and should you have any future needs or questions, please don't hesitate to reach out.
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021. For more information, go to fairwayindependentmc.com
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- Stark County Board of Realtors
- Girls on the Run Assistant Coach
- NE Ohio ALS Association Akron Walk Commitee Member 2024
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1995
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 639463
Awards
Achievements
- 5 Star DIVA 2023
Hobbies
- Kayaking, traveling and flower gardens
- Traveling
- Kayaking
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Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures