Lucy Staten
Loan Officer | NMLS# 639463
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
She made the home-buying process very easy and helped me get all of the documentation required.
Reply from Lucy Staten
July 24th, 2026 06:30 PM
I'm pleased to know that I could make the home-buying process easy for you, Ryan. Assisting with the documentation is part of ensuring a smooth experience. If you have any more questions or need further assistance, feel free to reach out to...
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Lucy was so on top of everything and quick to respond even after hours!
Reply from Lucy Staten
July 21st, 2026 12:32 PM
Thank you for the positive review, Nicole. It was such a pleasure to work with you.
Lucy made this experience great. She was avialable at all times and talked through any questions or concerns I had.
Reply from Lucy Staten
July 8th, 2026 05:59 PM
Shawn: Thank for the review. It was my pleasure to assist you. You were great to work with as well and I appreciate your trust in me.
Lucy was super helpful in explaining all of our options as First-Time Homebuyers. While homebuying can be a stressful process, she was there every step of the way to answer any questions. We are grateful for Lucy's expertise and support.
Reply from Lucy Staten
July 8th, 2026 05:58 PM
Grant, Thank you for your kind words, and if you need anything else in the future, please feel free to reach out.
f w efWork that Lucy team put in made it super easy overall for our process to just go that much smoother and it felt like she genuinely went above and beyond
Lucy was a pleasure to work with! So kind and always available. Her communication is top tier and we loved working with her!
Lucy has always been on top of things, very responsive and available to me for advice as well as explaining the process. She didn't hesitate to help me thoroghout my selling and buying process.
Lucy has been great through the entire loan process. She is very thorough and informative throughout the process. She was very prompt with her responses to any questions I had. She was always looking out for my best interest.
Reply from Lucy Staten
April 6th, 2026 01:03 PM
Thank you for your kind words, Shannon. I'm glad to hear that you felt well-informed and supported throughout the loan process. Looking out for your best interests and promptly addressing your questions is always my priority. If you have any...
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Lucy was phenomenal and very quick to respond to any questions that we may have had. Whole process was super smooth as well.
Reply from Lucy Staten
April 6th, 2026 01:03 PM
Your review is sincerely appreciated, Dez. I'm pleased to hear that you found the process smooth and that my prompt responses were helpful. If you have any more questions in the future or need further assistance, don't hesitate to get in touch....
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Great Communication!
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About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021. For more information, go to fairwayindependentmc.com
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Memberships
- Stark County Board of Realtors
- Girls on the Run Assistant Coach
- NE Ohio ALS Association Akron Walk Commitee Member 2024
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1995
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 639463
Awards
Achievements
- 5 Star DIVA 2023
Hobbies
- Kayaking, traveling and flower gardens
- Traveling
- Kayaking
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Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures