Lucy Staten
Loan Officer | NMLS# 639463
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
I came back to Lucy for a refinance in 2025 after a purchase in 2022. I returned because she was fantastic. Her communication and professionalism are top-notch. She's also fantastic at working on behalf of her clients. I know Lucy is on my...
read more
I loved working with Lucy. She was very knowledgeable, organized , and kept me informed in the process. I always appreciated her prompt responses and her kindness. I would recommend her to anyone!
Lucy was great through the whole process. We appreciated how often she communicated with us for each step and how excited she was for us to finally find a house.
Reply from Lucy Staten
July 22nd, 2025 01:31 PM
Thank you for sharing your experience, Brandi. I'm glad to hear that you appreciated the communication throughout the process. It was a joy to be part of your journey, and I'm truly excited for you as you settle into your new home. If there's...
read more
We had a great experience in this process as Lucy kept us informed and was quick to address our questions.
Reply from Lucy Staten
July 22nd, 2025 01:32 PM
I'm glad to hear you had a positive experience throughout the process, Jordon. Keeping you informed and responding to your questions promptly is important to me. Thank you for choosing Fairway Home Mortgage, and if you ever need further assistance...
read more
Everything moved along smoothly and I was kept well informed.
Reply from Lucy Staten
July 17th, 2025 08:23 PM
I'm delighted to hear that everything went smoothly and that you felt well-informed throughout the process, Wynn. It was truly a pleasure to assist you with your mortgage needs at Fairway Home Mortgage. If you ever have any more questions or...
read more
Lucy has always provided us the best mortgage experience. We will continue to go to her with all of our mortgage needs as she is knowledgeable and keeps us informed throughout the entire process. We trust her to handle such an important transaction...
read more
Reply from Lucy Staten
June 30th, 2025 12:38 PM
Thank you for the positive review Kayleigh. It has been a pleasure working with you and ensuring you are well-informed every step of the way. Your trust and appreciation mean a lot, and I look forward to assisting you with your future mortgage...
read more
The speed and constant communication is what makes Lucy great. We pretty much have the process down to a science at this point, but for others who only purchase one or two properties in their lifetime, having a partner (not just a lender) is...
read more
Reply from Lucy Staten
June 30th, 2025 12:38 PM
Thanks so much Nick. I appreciate you guys greatly.
Lucy
The communication was great! Was updated throughout the whole process and anytime I had a question she had an answer.
Reply from Lucy Staten
June 30th, 2025 12:39 PM
I'm thrilled to hear that you had a positive experience with the communication throughout the process. It was a pleasure assisting you, and I'm glad I could provide the answers you needed. Thank you for your kind words!
Lucy was friendly, informative, patient, and great at communicating.
Reply from Lucy Staten
June 30th, 2025 12:39 PM
Thank you for your wonderful feedback, Samantha. I'm thrilled to hear that you found my communication informative and patient. It was a pleasure assisting you at Fairway Independent Mortgage Corporation. If you have any further questions or...
read more
Communicated often, provided updates when asked, answered all questions timely and professionally
Reply from Lucy Staten
June 30th, 2025 12:39 PM
I'm thrilled to hear that you were satisfied with the communication and the timely updates during your mortgage process. It was a pleasure assisting you, and I appreciate your kind words.
41–50 of 362
About
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021. For more information, go to fairwayindependentmc.com
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Memberships
- Stark County Board of Realtors
- Girls on the Run Assistant Coach
- NE Ohio ALS Association Akron Walk Commitee Member 2024
View All
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1995
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 639463
Awards
Achievements
- 5 Star DIVA 2023
Hobbies
- Kayaking, traveling and flower gardens
- Traveling
- Kayaking
View All
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures