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Laura Mullen, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 1700 E. Wabash St., Frankfort, Indiana, 46041
Telephone: +1-765-233-8818
Rating: 4.95

Senior Loan Officer | NMLS# 500688 | Ruoff Mortgag...

Ruoff Mortgage - Frankfort

4.95

(447)

Mortgage

Mortgage Loan Officer

Contact Info

(765) 233-8818

Frankfort, IN

https://www.ruoff.com/lending-centers/frankfort

Location & Business Hours

Business Hours

Fri

8:30 AM to 4:30 PM

Sat

closed

Sun

closed

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4.95

(447)

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Experience.com

4.94

(319)

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4.98

(127)

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From beginning to end, I felt everything was handled not only professionally, but also personally. When you are moving out of the home you had lived in for the past 13+ years, having someone treat you with personal care is a must. Laura followed...

Reply from Laura Mullen, Ruoff Mortgage

May 22nd, 2024 01:08 PM

Hi Adriane, I'm so pleased to hear that you felt well cared for throughout your moving process. It's always my goal to make sure my clients feel personally attended to and informed every step of the way. I'm glad that my method of communication...

They were on top of keeping us notified with all the changes and transactions. They were quick to get us into a home and treated us like we knew each other for years. Thank you so much we love our forever home.

Reply from Owner

May 22nd, 2024 01:08 PM

Thank you so much for your positive feedback, Jose! I'm thrilled to hear that you felt well-informed and cared for throughout the process. It was my pleasure to help you secure your forever home. If you need anything in the future, don't hesitate...

They were on top of keeping us notified with all the changes and transactions. They were quick to get us into a home and treated us like we knew each other for years.

Reply from Laura Mullen, Ruoff Mortgage

May 16th, 2024 05:39 PM

I'm delighted to hear that you had a positive experience with us, Jose. Our team at Ruoff Mortgage strives to keep our clients informed and comfortable throughout the process, and I'm glad that this was reflected in your experience. I'm thrilled...

Our initial offer to closing took less than a month! Laura was able to guide us through the pros and cons of a VA loan and helped us secure a better rate through a conventional loan and 3.5% down. The process was quick and easy!

Reply from Laura Mullen, Ruoff Mortgage

May 15th, 2024 05:57 PM

I'm thrilled to hear that you had a positive experience with our mortgage process, Nicole! It was my pleasure to guide you through the pros and cons of various loan options and I'm glad we were able to secure a better rate for you. Your feedback...

If I had any questions, she was always there, and if I didn’t know something, she was always good at explaining things to me. When I called, she always answered the phone.

Reply from Laura Mullen, Ruoff Mortgage

May 15th, 2024 12:05 PM

I'm thrilled to hear such positive feedback, Tammy! Being accessible and providing clear explanations is a key part of my role, so I'm glad that it made the experience smooth for you. I'll always be here to answer any questions you may have....

Laura made the entire process smooth and clear! For being a first time buyer, the entire process was clear and simple up until closing.

Reply from Laura Mullen, Ruoff Mortgage

May 15th, 2024 10:50 AM

I'm thrilled to hear that you had a positive experience with your first home purchase, Daniela! It's always my goal to make the mortgage process as smooth and clear as possible, especially for first time buyers. It was a pleasure to assist...

Fast, Friendly Service.

Reply from Owner

May 15th, 2024 10:50 AM

I'm thrilled to hear that you rated your experience with me at Ruoff Mortgage so highly, Ben! Your kind words, acknowledging my fast and friendly service, are very much appreciated. Please don't hesitate to reach out if you need any further...

Fast, Friendly Service.

Reply from Laura Mullen, Ruoff Mortgage

May 13th, 2024 03:09 PM

I'm thrilled to hear that you had a positive experience with me at Ruoff Mortgage, Benny. Your feedback is greatly appreciated and it's fantastic to know you found the service fast and friendly. I hope to assist you with any future mortgage...

Laura was extremely helpful and knowledgeable in helping us navigate our first home purchase. She provide quick and friendly responses to all of our questions. Extremely helpful in helping us determine if we wanted to use a VA convention loan!...

Reply from Owner

May 13th, 2024 11:54 AM

I'm so glad to hear that you found the service helpful, Kyle! It was truly my pleasure to assist you with your first home purchase. Deciding between different loan options can certainly be challenging, but I'm thrilled that I could provide...

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About

I’m honored to serve homebuyers across the entire state of Indiana, Kentucky, Tennessee, and Florida. I’ve helped customers navigate the mortgage process with confidence, clarity, and a steady hand for over 25 years. I offer FHA, USDA, VA, and Conventional financing. I specialize in first time homebuyers and downpayment assistance loans. Whether you’re purchasing your first home, upgrading, downsizing, or refinancing, I provide tailored solutions designed to fit your goals. I understand that buying or refinancing a home can feel overwhelming. I take a hands-on approach, walking you through each step from application to closing with clear communication, expert guidance, and a smooth, efficient process.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Specialities

Residential First Mortgage Loans

Conventional Loans