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Laura Mullen, Ruoff Mortgage - Senior Loan Officer | NMLS# 500688 | Ruoff Mortgage NMLS# 141868 in Frankfort, IN
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Laura Mullen, Ruoff Mortgage

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Senior Loan Officer | NMLS# 500688 | Ruoff Mortgag...

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I’m honored to serve homebuyers across the entire state of Indiana, Kentucky, Tennessee, and Florida. I’ve helped customers navigate the mortgage process with confidence, clarity, and a steady hand for over 25 years. I offer FHA, USDA, VA,... Show More
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Location & Business Hours
Business Hours
Fri
8:30 AM to 4:30 PM
Sat
closed
Sun
closed
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5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
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    Kyle P
    Frankfort, IN
    Posted on May 12th, 2024 07:03 PM
    Clear, quick, and friendly communication. Laura was very helpful in navigating us through the loan process.
    Reply from Laura Mullen, Ruoff Mortgage
    May 13th, 2024 11:55 AM
    Thanks for your positive feedback, Kyle! I'm glad to hear that you found our communication clear, quick, and friendly. It was my pleasure to help you navigate the loan process at Ruoff Mortgage. I strive to provide the best service to our clients...
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    William C
    Posted on May 4th, 2024 04:17 PM
    Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from William C
    Reply from Owner
    May 13th, 2024 11:56 AM
    Thank you for the excellent 5-star rating! It was a pleasure assisting you in your journey with Ruoff Mortgage. Your feedback is greatly appreciated and it encourages us to continue delivering top-notch service. Should you have any future mortgage...
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  • Encompass
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    William P C
    Frankfort, IN
    Posted on May 4th, 2024 04:17 PM
    I am very careful about long term decisions. However I felt comfortable from the beginning. This was 100 percent due to an exceptional, friendly and informative agent who knows their job well. the best plan to support my needs. Laura Mullen...
    read more
    Reply from Laura Mullen
    May 6th, 2024 12:23 PM
    Thank you so much for the kind words, Will. I'm thrilled to hear your experience with Ruoff Mortgage was a positive one and that you felt comfortable throughout the process. It was my pleasure to help you find the best plan to suit your needs....
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    Keegan S
    Posted on May 1st, 2024 03:38 PM
    Laura was excellent! She made our first time buying a home, easy, seamless, and stress free. If you are looking to buy a home get ahold of Laura! Recommend her 100%
    Reply from Owner
    May 6th, 2024 12:24 PM
    Thank you so much for your kind review, Keegan. I'm thrilled to hear that your first home buying experience was easy and stress-free. It was a pleasure working with you and I'm always here to assist with any future needs. I'm glad I was able...
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    Maili S
    Posted on April 30th, 2024 06:20 PM
    Laura was absolutely amazing to work with! From the beginning, she was able to guide us through the loan application process on a Sunday and get us the pre approval we needed that day. When our offer was accepted, she was in constant communication...
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    Maili S
    Posted on April 30th, 2024 06:20 PM
    Laura was absolutely amazing to work with! From the beginning, she was able to guide us through the loan application process on a Sunday and get us the pre approval we needed that day. When our offer was accepted, she was in constant communication...
    read more
    Reply from Owner
    June 14th, 2024 03:16 PM
    Hi Maili, thank you so much for your wonderful review and the 5-star rating! I'm thrilled to hear how smoothly your loan application process went and that you felt supported every step of the way. It was my pleasure to assist you, even if that...
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    Maili S D
    Lebanon, IN
    Posted on April 30th, 2024 06:20 PM
    Laura was absolutely amazing to work with! From the beginning, she was able to guide us through the loan application process on a Sunday and get us the pre approval we needed that day. When our offer was accepted, she was in constant communication...
    read more
    Reply from Laura Mullen, Ruoff Mortgage
    November 20th, 2024 07:36 PM
    Hi Maili, Thank you so much for the awesome review and generous 5-star rating! I'm thrilled to hear that you had a positive experience. Being able to assist and guide you through the loan application process was my pleasure. I strive to keep...
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  • Encompass
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    Sally A G
    Frankfort, IN
    Posted on April 30th, 2024 12:56 PM
    Everything was seamless!!
    Reply from Laura Mullen
    April 30th, 2024 01:02 PM
    I'm so glad to hear that you found our process to be seamless, Sally! Your positive feedback means a lot to Rosa, me, and the Ruoff Mortgage team. As always, we strive to provide the best service to our valued clients. Thank you for the perfect...
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    Zachary J D
    Lebanon, IN
    Posted on April 29th, 2024 11:53 PM
    Quick response even on a Sunday
    Reply from Laura Mullen
    April 30th, 2024 12:50 PM
    I'm very pleased to hear that you appreciated my prompt response, Zach. Even on the weekends, I strive to provide the best service for my customers at Ruoff Mortgage. I'm glad that I could assist you quickly and effectively. Thank you so much...
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    Michael A M
    Frankfort, IN
    Posted on April 29th, 2024 11:19 PM
    Everything went well was pleased with the service thanks again
    Reply from Laura Mullen, Ruoff Mortgage
    June 14th, 2024 03:16 PM
    I'm thrilled to hear that you were pleased with the service! It was a pleasure working with you on this process and I'm glad everything went well. Thank you for your feedback and the high rating. Your satisfaction is our top priority at Ruoff...
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    About
    I’m honored to serve homebuyers across the entire state of Indiana, Kentucky, Tennessee, and Florida. I’ve helped customers navigate the mortgage process with confidence, clarity, and a steady hand for over 25 years. I offer FHA, USDA, VA, and Conventional financing. I specialize in first time homebuyers and downpayment assistance loans. Whether you’re purchasing your first home, upgrading, downsizing, or refinancing, I provide tailored solutions designed to fit your goals. I understand that buying or refinancing a home can feel overwhelming. I take a hands-on approach, walking you through each step from application to closing with clear communication, expert guidance, and a smooth, efficient process.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Specialities
    Residential First Mortgage Loans
    Conventional Loans
    USDA Loans
    VA Loans
    FHA Loans
    Downpayment Assistance Loans
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    Positions
    • Ruoff Mortgage - VP and Branch Manager
      Jul 31st, 2018 - Current
    Memberships
    • Clinton County Chamber of Commerce
    • Boone County MIBOR
    • Clinton County Community Foundation Board of Directors
    • View All
    Addresses and Serving Areas

    Year Started

    2002

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 500688
    Gallery
    Laura Mullen, Ruoff Mortgage - Gallery Photo
    Laura Mullen, Ruoff Mortgage - Gallery Photo
    Laura Mullen, Ruoff Mortgage - Gallery Photo
    Videos
    Achievements
    • Presidents Club 2020, 2021, 2022, 2023, 2024, 2025
    • Five Star Mortgage Professional 2022, 2023, 2024, 2025
    • Scottsman Guide Top Originator 2022, 2023, 2024, 2025
    • View All
    Hobbies
    • Reading
    • Playing with my dogs
    • Pool time
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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