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Laura Mullen, Ruoff Mortgage - Senior Loan Officer | NMLS# 500688 | Ruoff Mortgage NMLS# 141868 in Frankfort, IN
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Laura Mullen, Ruoff Mortgage

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Senior Loan Officer | NMLS# 500688 | Ruoff Mortgag...

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I’m honored to serve homebuyers across the entire state of Indiana, Kentucky, Tennessee, and Florida. I’ve helped customers navigate the mortgage process with confidence, clarity, and a steady hand for over 25 years. I offer FHA, USDA, VA,... Show More
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Location & Business Hours
Business Hours
Wed
8:30 AM to 4:30 PM
Thu
8:30 AM to 4:30 PM
Fri
8:30 AM to 4:30 PM
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Overall Ratings
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5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
    D
    Daniel L B
    Frankfort, IN
    Posted on July 15th, 2024 04:28 PM
    Great and timely communication
    Reply from Laura Mullen, Ruoff Mortgage
    July 15th, 2024 04:47 PM
    I'm thrilled to hear that you were pleased with the communication throughout your experience with Ruoff Mortgage, Dan. Ensuring that my clients are well-informed and comfortable during each step of the process is a top priority for me. Your...
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  • Encompass
    J
    Justin W B
    Frankfort, IN
    Posted on July 11th, 2024 03:04 PM
    The process was quite simple and it was made very easy with the help of Laura and Jazah. No issues whatsoever!
    Reply from Laura Mullen, Ruoff Mortgage
    July 11th, 2024 05:53 PM
    I'm so glad to hear that your experience with Ruoff Mortgage was a smooth one, Justin. We strive to make the process as simple as possible for our clients. It was a pleasure working with you. Your positive feedback means a lot to me!
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    Jose M
    Posted on June 21st, 2024 11:39 PM
    Everything went smooth and was super easy to go through the process.
    Reply from Owner
    June 24th, 2024 12:30 PM
    I'm so glad to hear that you found the process smooth and easy, Jose. It's always my goal to provide an efficient and straightforward experience. Thanks for the 5-star review! It was a pleasure working with you. Looking forward to assisting...
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    Jose G M
    FRANKFORT, IN
    Posted on June 21st, 2024 11:39 PM
    Everything went smooth and was super easy to go through the process.
    Reply from Laura Mullen, Ruoff Mortgage
    June 24th, 2024 12:31 PM
    I'm so thrilled to hear that you found the process smooth and easy, Jose! It was a pleasure assisting you. Your positive feedback is greatly appreciated and it reaffirms the hard work we put into our services at Ruoff Mortgage. Thank you for...
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    Angela J M
    Frankfort, IN
    Posted on June 19th, 2024 04:26 PM
    Great experience! Not stressful, easy going and fast . Thank you for all you do. Highly recommend 😊
    Reply from Laura Mullen, Ruoff Mortgage
    June 20th, 2024 12:27 PM
    I'm thrilled to hear that you had a great experience, Angela! Your feedback means the world to me. It was my pleasure to ensure the process was easy and stress-free for you. I appreciate your recommendation and your support for Ruoff Mortgage....
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  • Encompass
    A
    Anthony J M
    Frankfort, IN
    Posted on June 16th, 2024 03:04 PM
    Worked closely with us and informed us as to what was needed to complete the process…flawless quick purchase and closing…
    Reply from Laura Mullen, Ruoff Mortgage
    June 16th, 2024 03:09 PM
    I'm thrilled to hear that you had such a positive experience with your mortgage process, Tony! It was my pleasure to work closely with you to make sure everything went smoothly and efficiently. I always aim for a flawless process and I'm glad...
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    Cassandra K C
    Frankfort, IN
    Posted on June 14th, 2024 01:51 PM
    Laura was very helpful . Everything went great . Thank you so much
    Reply from Laura Mullen, Ruoff Mortgage
    June 14th, 2024 03:15 PM
    I'm so glad to hear you had a positive experience, Sandy! It was my pleasure to assist you. Your positive feedback keeps me motivated to ensure every client receives top-notch service. Thanks for taking the time to share your thoughts, and...
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    Nathan T
    Noblesville, IN
    Posted on June 10th, 2024 03:09 PM
    Everything was seamless and easy. Less than a month from start to close. Great job.
    Reply from Laura Mullen, Ruoff Mortgage
    June 10th, 2024 03:23 PM
    Hi Nate, thank you so much for the stellar 5-star rating and for taking the time to leave a review. I'm thrilled to hear that the process was seamless and easy for you, as I strive to make it as smooth as possible for all my clients at Ruoff...
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    Justin S C
    Frankfort, IN
    Posted on June 9th, 2024 07:04 PM
    Quick and easy!! Laura is awesome to work with. Knowledge and answered any question I had quickly!
    Reply from Laura Mullen, Ruoff Mortgage
    June 10th, 2024 12:24 PM
    I'm thrilled to hear that you had a positive experience working with me at Ruoff Mortgage, Justin. It's always my goal to provide quick, knowledgeable service and answer any questions my clients may have. Thanks for leaving such a great review!...
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  • Encompass
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    Linda J P
    Frankfort, IN
    Posted on May 27th, 2024 03:04 PM
    Laura just simply makes you feel so comfortable and Is s add sways there when you need her. She is the best.
    Reply from Laura Mullen, Ruoff Mortgage
    May 28th, 2024 12:27 PM
    I'm really pleased to hear that you felt comfortable and well-supported throughout your experience with Ruoff Mortgage. I always strive to be there for my clients when they need me, so your feedback means a lot. Thank you, Linda, for your kind...
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    About
    I’m honored to serve homebuyers across the entire state of Indiana, Kentucky, Tennessee, and Florida. I’ve helped customers navigate the mortgage process with confidence, clarity, and a steady hand for over 25 years. I offer FHA, USDA, VA, and Conventional financing. I specialize in first time homebuyers and downpayment assistance loans. Whether you’re purchasing your first home, upgrading, downsizing, or refinancing, I provide tailored solutions designed to fit your goals. I understand that buying or refinancing a home can feel overwhelming. I take a hands-on approach, walking you through each step from application to closing with clear communication, expert guidance, and a smooth, efficient process.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Specialities
    Residential First Mortgage Loans
    Conventional Loans
    USDA Loans
    VA Loans
    FHA Loans
    Downpayment Assistance Loans
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    Positions
    • Ruoff Mortgage - VP and Branch Manager
      Jul 31st, 2018 - Current
    Memberships
    • Clinton County Chamber of Commerce
    • Boone County MIBOR
    • Clinton County Community Foundation Board of Directors
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    Addresses and Serving Areas

    Year Started

    2002

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 500688
    Gallery
    Laura Mullen, Ruoff Mortgage - Gallery Photo
    Laura Mullen, Ruoff Mortgage - Gallery Photo
    Laura Mullen, Ruoff Mortgage - Gallery Photo
    Videos
    Achievements
    • Presidents Club 2020, 2021, 2022, 2023, 2024, 2025
    • Five Star Mortgage Professional 2022, 2023, 2024, 2025
    • Scottsman Guide Top Originator 2022, 2023, 2024, 2025
    • View All
    Hobbies
    • Reading
    • Playing with my dogs
    • Pool time
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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