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Laura Mullen, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 1700 E. Wabash St., Frankfort, Indiana, 46041
Telephone: +1-765-233-8818
Rating: 4.95

Senior Loan Officer | NMLS# 500688 | Ruoff Mortgag...

Ruoff Mortgage - Frankfort

4.95

(447)

Mortgage

Mortgage Loan Officer

Contact Info

(765) 233-8818

Frankfort, IN

https://www.ruoff.com/lending-centers/frankfort

Location & Business Hours

Business Hours

Wed

8:30 AM to 4:30 PM

Thu

8:30 AM to 4:30 PM

Fri

8:30 AM to 4:30 PM

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4.95

(447)

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Experience.com

4.94

(319)

Google

4.98

(127)

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5.0

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Are loan officer Laura Mullen was what made this experience very pleasant

Reply from Laura Mullen, Ruoff Mortgage

August 12th, 2024 03:51 PM

I'm so glad to hear that you had a pleasant experience, Mindy! It was my pleasure to assist you with your loan. Thank you for the kind words and the 5-star rating. I'm here if you need any further assistance. Have a great day! - Laura Mullen,...

She and her staff was excellent with every single question

Reply from Laura Mullen, Ruoff Mortgage

August 12th, 2024 03:16 PM

I'm thrilled to hear that you had a positive experience with us! Your kind words mean so much. We strive to provide exceptional service and answer each question our clients have in detail. Thank you for taking the time to leave a review and...

Everything Laura Mullen done was excellent. Everything went very well.

Reply from Laura Mullen

August 12th, 2024 03:16 PM

I'm thrilled to hear that you were satisfied with your experience, Harley! It makes me proud when I can make things go smoothly for my clients. I strive to deliver excellence in my service at Ruoff Mortgage. Thank you for leaving a 5-star rating,...

Any problems were fixed quickly and all changes were known immediately

Reply from Laura Mullen, Ruoff Mortgage

August 5th, 2024 03:31 PM

I'm thrilled to hear that you had a positive experience with us, James. Ensuring any issues are dealt with promptly and keeping you updated is a fundamental part of how we do business at Ruoff Mortgage. Your 5-star rating is very much appreciated...

Laura Mullen was extremely helpful and patient with us through the whole process. She was very knowledgeable and any questions we had were answered quickly and if things needed done they were done asap as well. I would absolutely recommend...

Reply from Laura Mullen, Ruoff Mortgage

August 5th, 2024 12:51 PM

I'm truly overjoyed to hear your positive feedback, Mandi! It was my pleasure to assist you through the process. Your words encourage me to continue providing the best service possible. I appreciate your recommendation immensely and will continue...

Laura is awesome! We’ve worked together before, and she was able to get me a pre-approval the same day I asked for it! The property had some issues we had to work through, and I always knew she had my back through it all! Thanks so much Laura!...

Reply from Owner

August 5th, 2024 12:53 PM

Hi Stacie, Thank you so much for the perfect rating and the wonderful comments! I am so glad to hear that you had such a positive experience with our process and the 'Loan Butler'. It was truly my pleasure to support you throughout the process...

Laura didn’t give up! She found the answers I needed to purchase this unusual property! Yay!

Reply from Laura Mullen, Ruoff Mortgage

August 1st, 2024 07:34 PM

I'm so glad to hear that you're happy with the service, Stacie! Your transaction was indeed unique, and I'm grateful for the opportunity to help you navigate through it. It's my goal to ensure every client is fully informed and comfortable...

Great communication & fast responses

Reply from Laura Mullen, Ruoff Mortgage

August 1st, 2024 03:31 PM

Thank you, Reno, for your high rating and positive review. I'm glad to hear that you were satisfied with our communication and response time at Ruoff Mortgage. Your feedback is appreciated and I'll continue to strive to provide the same level...

Laura was very punctual and outstanding on every aspect on the process. She answered every question I had with an amazing attitude and made the buying experience as painless and easy as possible. Thank you Laura for everything you have done...

Reply from Owner

July 22nd, 2024 12:49 PM

Thank you so much for your kind words! I'm thrilled to hear you had such a positive experience with the mortgage process. Your satisfaction is my top priority, and it was truly a pleasure to assist you. Don't hesitate to reach out if you ever...

Reply from Laura Mullen, Ruoff Mortgage

July 22nd, 2024 12:48 PM

I'm thrilled to hear about your positive experience! Making the process as easy and painless as possible for you was my top priority. I'm really glad I could help guide you through your mortgage journey. I appreciated every question you had,...

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About

I’m honored to serve homebuyers across the entire state of Indiana, Kentucky, Tennessee, and Florida. I’ve helped customers navigate the mortgage process with confidence, clarity, and a steady hand for over 25 years. I offer FHA, USDA, VA, and Conventional financing. I specialize in first time homebuyers and downpayment assistance loans. Whether you’re purchasing your first home, upgrading, downsizing, or refinancing, I provide tailored solutions designed to fit your goals. I understand that buying or refinancing a home can feel overwhelming. I take a hands-on approach, walking you through each step from application to closing with clear communication, expert guidance, and a smooth, efficient process.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Specialities

Residential First Mortgage Loans

Conventional Loans