Kim Marcarelli
Loan Officer | NMLS # 188139
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Kim was amazing fast efficient got the job done overall very good experience. Can't thank her enough.
Reply from Kim Marcarelli
November 3rd, 2025 05:00 PM
Congratulations Derick!
She did everything that 2 other lenders couldn't do. She is extremely communicative, which is greatly appreciated
Thanks so much
Reply from Kim Marcarelli
November 3rd, 2025 05:02 PM
Thank you Angela! I'm thrilled we could get this one approved and closed for your clients!
Coommunications and assistance were always helpful and quick
Reply from Kim Marcarelli
October 10th, 2025 04:41 PM
Thank you Kristen. Congratulations on your new home!
Clearer and earlier communication about what is needed at each step of the process, especially paperwork wise. I understand every situation is different, but if we had been provided a list of all the items that would be needed from us both...
read more
Reply from Kim Marcarelli
October 7th, 2025 05:39 PM
Hi Erin,I'm very sorry your experience was not a smooth as it should have been. I very much appreciate your comments so we can learn how we can do better. Congratulations on your new home! Please don't hesitate to call me should you need any...
read more
Kim is always a pleasure to work with- she is informative and communicates with both the client and me throughout the loan process. I have total confidence knowing that my client is getting thorough and honest counsel when it comes to applying...
read more
Reply from Kim Marcarelli
October 6th, 2025 04:31 PM
Thank you so much Diane for such a wonderful review.
Kim knows her business very well and is always helpful.
Reply from Kim Marcarelli
October 6th, 2025 04:31 PM
Thank you!
great customer service and speedy responses with great communication
Reply from Kim Marcarelli
October 6th, 2025 04:31 PM
Thank you!
Kim is wonderful. She knows her business, communicates well & is very personable. She is our go-to lender!
Reply from Kim Marcarelli
October 6th, 2025 04:32 PM
Thank you so much James!
Kim worked hard to get our loan funded in a short amount of time and always made us aware of what was going on.
Reply from Kim Marcarelli
September 16th, 2025 05:47 PM
Thank you Steven!
Kim was excellent! Very friendly and patient with questions. knowledgeabl. Thank you Kim!
Reply from Kim Marcarelli
September 2nd, 2025 04:05 PM
Thank you Josh!
41–50 of 253
About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional, FHA, VA, Equity lines, Reverse mortgage & Construction loans.
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- Mason McDuffie - Branch Manager Sr Loan OfficerMar 1st, 2022 - Current
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 188139
Achievements
- President Club,
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.