
Kim Marcarelli
Loan Officer | NMLS # 188139

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Kim is the best ever, we love her! Goes above and beyond to assist with anything she can. Trust her to the fullest! Way to go Kim Mac! Keep up the great work.
Kim is just a great person. She is the best at what she does. Thank you
Kim is very professional and so nice which makes her so easy to work with. She does her job to the tee and never had to worry once that things weren't getting done. She is a pleasure.
Informed multiple times that the address on the documents were incorrect, Loan Officer was defensive and insinuated that the fault was with me even though the incorrect address does NOT even exist. Multiple instances of this left the situation...
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Kim's kept us updated all the way through the process and made it as smooth as possible.
Reply from Kim Marcarelli
July 15th, 2026 12:11 AM
Aaron, I'm so pleased to hear that you felt well-informed and that the process went smoothly. Your trust means a lot to me, and I'm grateful for your kind words. Looking forward to working together again soon.
This team took a mess and made it happen!
thank you Kim and Katy so much.
Reply from Kim Marcarelli
July 1st, 2026 04:45 PM
I appreciate your kind words and am glad to hear that you had a positive experience with us. It was a pleasure working with you, and I'm thankful for the opportunity to assist alongside Katy.
Kim is caring and compassionate. She finds ways to move mountains. I have worked with her for >12 years and love her
Kim went over and above to help my first time homebuyers through this process!
Reply from Kim Marcarelli
May 27th, 2026 08:36 PM
Lauren, I'm so grateful for your kind words. It was a pleasure to assist your first-time homebuyers and help them navigate the process. Thank you for sharing your positive experience with me!
Professional as always
Reply from Kim Marcarelli
May 26th, 2026 04:59 PM
Thank you!
Kim did an exceptional job on this loan with John and Christine. She went above and beyond throughout the entire process and was extremely informative and helpful with my clients. Her communication, professionalism, and dedication made the...
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Reply from Kim Marcarelli
May 21st, 2026 04:26 PM
Thank you so very much Carlene for the wonderful review!
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional, FHA, VA, Equity lines, Reverse mortgage & Construction loans.
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Positions
- Mason McDuffie - Branch Manager Sr Loan OfficerMar 1st, 2022 - Current
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 188139
Achievements
- President Club,
Disclaimer
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