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Kerensa Steffens - Loan Officer in Grand Rapids, MI

Kerensa Steffens

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Loan Officer

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At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
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5 Star
97%
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2%
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1%
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Reviews from Web
  • Encompass
    J
    Jodi K
    Muskegon, MI
    Posted on April 29th, 2025 01:30 PM
    Kerensa constantly kept me informed and answered all my questions. I really felt like she cares about me and my well being during the whole process
    Reply from Kerensa Steffens
    July 18th, 2025 01:48 PM
    I truly do care and glad you felt that. I loved helping you and am here for you always. Enjoy your home 😊
  • Encompass
    V
    Victoria S
    Bay City, MI
    Posted on April 18th, 2025 12:42 PM
    Kerensa was amazing she explained everything for us and answered all our questions quickly.
    Reply from Kerensa Steffens
    July 18th, 2025 01:48 PM
    Congrats to you! It was a pleasure helping you
  • Encompass
    S
    Shelby L P
    Grand Rapids, MI
    Posted on April 14th, 2025 12:53 PM
    Being brand new to the home buying process was intimidating but Kerensa made sure to explain everything and answer any questions I had! I felt like I could trust her which helped me make important decisions.
    Reply from Kerensa Steffens
    July 18th, 2025 01:48 PM
    Thank you for your trust. It was a true pleasure helping you! Enjoy your home and know I’m here to always help.
  • Zillow
    J
    Jmcole27
    Ionia, MI
    Posted on April 9th, 2025 12:00 AM
    Kerensa was awesome to work with. I am a first time home buyer and she made the financing process super easy. She was always ready to answer questions and made sure everything was communicated clearly. Karensa even helped me find the best person...
    read more
  • Encompass
    J
    Jacklyn C
    Ionia, MI
    Posted on April 4th, 2025 01:39 PM
    Kerensa was very helpfu. she handled s all of my questions and loan ups and downs so smoothly! I appreciate all of the time and effort she put in to help me understand the process and get me approved .
    Reply from Kerensa Steffens
    July 18th, 2025 01:48 PM
    It was a pleasure working with you, I hope you enjoy your home! Here if you ever need me again for a purchase or a refinance ;)
  • Encompass
    W
    William B
    Rockford, MI
    Posted on March 29th, 2025 12:53 PM
    Fast and easy. Kerensa was very responsive and got us the best rates available. The online portal is easy to use and very intuitive. 10 out of 10 experience. Thanks Kerensa.
    Reply from Kerensa Steffens
    July 18th, 2025 01:48 PM
    It was a pleasure! I thank you for trusting me to take care of you. :)
  • Encompass
    H
    Hannah S
    Lyons, MI
    Posted on March 21st, 2025 11:40 PM
    Quick/easy communication, accommodation for all work schedules (even 3rd shift), detailed and thorough with information and guidance through the entire process.
    Reply from Kerensa Steffens
    July 18th, 2025 01:48 PM
    Congrats on the home! Thank you for trusting me to take care of you. It was a pleasure
  • Encompass
    B
    Brandon J D
    Howard City, MI
    Posted on March 9th, 2025 12:33 PM
    Kerensa goes above and beyond! When hiccups in the process happen, that are out of anyone's control, some how she finds a way to still get the job done!
    Reply from Kerensa Steffens
    July 18th, 2025 01:48 PM
    Thank you for trusting me to always take care of your mortgage needs. Always a pleasure
  • Encompass
    S
    Skylar D
    Howard City, MI
    Posted on March 6th, 2025 01:22 PM
    The communication is amazing. She goes above and beyond to make sure you are getting the best out of her services!
    Reply from Kerensa Steffens
    July 18th, 2025 01:48 PM
    You my dear are always a pleasure to help.. thank you for trusting me to always take care of you.
  • Encompass
    N
    Nicholas H
    Zeeland, MI
    Posted on March 4th, 2025 01:38 PM
    Such fast responses!!!
    Reply from Kerensa Steffens
    July 18th, 2025 01:48 PM
    I know personally I have very little patience so making somebody else wait it’s just not who I am. So happy for you and your family!
  • 61–70 of 329
    About
    At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021. For more information, go to fairwayindependentmc. com
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Home Renovation Loan
    Mortgage Refinance
    Construction Loan
    Reverse Mortgage
    DSCR Loans
    Cash-Out Refinances
    Specialities
    FHA
    VA
    RD
    Conventional
    Rehab Loans
    MSHDA
    Conventional Loans
    FHA Loans
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    Addresses and Serving Areas

    Year Started

    2003

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS 209251
    Achievements
    • Top Producer the past 15 years
    Disclaimer
    Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289). 4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity. Legal Disclosures: bit.ly/FIMCDisclosures