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Kerensa Steffens - Loan Officer in Grand Rapids, MI

Kerensa Steffens

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Loan Officer

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At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
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Location & Business Hours
Business Hours
Sat
24 hours(Open now)
Sun
24 hours
Mon
24 hours
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • Reviews From Previous Organization
    B
    Benjamin W
    Belmont, MI
    Posted on January 25th, 2021 10:22 PM
    Have used Kerensa's service multiple times and have been extremely happy each and every time. Also refer her to anyone who will listen to us. Anything we have ever needed or had questions about she has been able to help us.
  • Reviews From Previous Organization
    N
    Nancy B
    GrandRapids, MI
    Posted on January 25th, 2021 10:00 PM
    I have worked with Kerensa a few times now and dealing with her is a pleasant experience. No complications, everything very clear and concise. Highly recommended!!
  • Reviews From Previous Organization
    K
    Kristine A
    CedarSprings, MI
    Posted on January 25th, 2021 09:56 PM
    Other than a few hiccups trying to get all of the employment verification done, the process went very smooth was efficient and expedient.
  • Reviews From Previous Organization
    R
    Royce S
    HowardCity, MI
    Posted on January 25th, 2021 09:56 PM
    Kerensa made the whole experience more of a pleasure than a chore. Her communication was excellent. She was quick to answer questions and adapt to changes. I have already recommended her to potential clients. Her employer should be extremely...
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  • Reviews From Previous Organization
    J
    Jason B
    KentCity, MI
    Posted on January 25th, 2021 09:53 PM
    Kerensa is amazing , she’s a straight shooter , quick to respond to emails, texts, or calls. I highly recommend her, hands down she is the best in the business.
  • Reviews From Previous Organization
    J
    Julie K
    Sheridan, MI
    Posted on January 25th, 2021 09:53 PM
    The team went above and beyond to make sure everything went as smoothly as possible. They had great communication along the way with any thing that needed to be done and were always willing to help solve any problems that came about.
  • Reviews From Previous Organization
    B
    Benjamin S
    Greenville, MI
    Posted on January 25th, 2021 09:48 PM
    They went above and beyond to get us financed when no one else would!
  • Reviews From Previous Organization
    S
    Steven T
    CedarSprings, MI
    Posted on January 25th, 2021 09:48 PM
    Kerensa is what made it great! She was amazing during the entire process from getting documents ready to sitting down and signing. She would respond to email/texts at all times of the day and night. I remember specifically sending her a text...
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    A
    Ashlee N M
    Posted on March 5th, 2016 12:16 AM
    Phenomenal service! I send ALL of my clients to Kerensa Steffens there. She has fought for so many of my clients and has saved them thousands of dollars. The most honest and straight forward people I've come across!
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    About
    At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021. For more information, go to fairwayindependentmc. com
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Home Renovation Loan
    Mortgage Refinance
    Construction Loan
    Reverse Mortgage
    DSCR Loans
    Cash-Out Refinances
    Specialities
    FHA
    VA
    RD
    Conventional
    Rehab Loans
    MSHDA
    Conventional Loans
    FHA Loans
    View All
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    Addresses and Serving Areas

    Year Started

    2003

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS 209251
    Achievements
    • Top Producer the past 15 years
    Disclaimer
    Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289). 4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity. Legal Disclosures: bit.ly/FIMCDisclosures