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Kerensa Steffens - Loan Officer in Grand Rapids, MI

Kerensa Steffens

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Loan Officer

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At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
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Location & Business Hours
Business Hours
Sat
24 hours(Open now)
Sun
24 hours
Mon
24 hours
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5 Star
97%
4 Star
2%
3 Star
1%
2 Star
0%
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0%
Reviews from Web
  • Encompass
    C
    Cassidy H
    Grand Rapids, MI
    Posted on July 16th, 2025 01:28 AM
    Kerensa was very easy to communicate with! Would call or text with questions really quickly. Super nice and helpful when we hit any issues.
    Reply from Kerensa Steffens
    July 18th, 2025 01:48 PM
    It was a pleasure to help your family again! Thanks for once again trusting me to help! Enjoy your home
  • Encompass
    P
    Patrick H
    Grand Rapids, MI
    Posted on July 8th, 2025 12:25 PM
    Kerensa was always responsive, kind, and went the extra mile for everything we asked. She would be sending over paperwork late at night, early in the morning, on the weekends, and it was never requested she is just a hard worker who cares.
    Reply from Kerensa Steffens
    July 18th, 2025 01:48 PM
    Thank you for noticing! I do work very hard because I do care very much. It was a pleasure to once again help you and your family. Enjoy the home and know I am here for you
  • Zillow
    M
    Markself80517
    Rockford, MI
    Posted on July 7th, 2025 12:00 AM
    This was our first mortgage with Kerensa and she was amazing. She came highly recommended by our realtor and it was obvious from first contact that she was the right choice. Very communicative, always available, and the team there was thorough...
    read more
  • Encompass
    M
    Mark S
    Rockford, MI
    Posted on July 3rd, 2025 08:00 PM
    Kerensa was always available, responding after hours on occasion, and always responded quickly. Made the whole process very easy. Will certainly reach out the next time we need a mortgage.
    Reply from Kerensa Steffens
    July 18th, 2025 01:48 PM
    It was a pleasure helping you! Enjoy your new home
  • Encompass
    J
    Jessica L S
    Cedar Springs, MI
    Posted on June 24th, 2025 12:17 PM
    Kerensa went above and beyond to provide an exceptional home buying experience. Her support and dedication to making sure we understood the entire process gave us peace of mind and reassurance. We were truly in the BEST hands!
    Reply from Kerensa Steffens
    July 18th, 2025 01:48 PM
    It was such an honor to help you both! Enjoy your home! I’m so excited for you and your family.
  • Encompass
    R
    Robert B V
    Grand Rapids, MI
    Posted on May 28th, 2025 12:45 PM
    Her attitude, her work ethic, her integrity. She embodiees all the traits one would hope to find in business and in life.
    Reply from Kerensa Steffens
    July 18th, 2025 01:48 PM
    You are so kind and it truly was my pleasure. Love helping you both. Take care and here if you need me.
  • Encompass
    L
    Lewis W
    Caledonia, MI
    Posted on May 20th, 2025 12:02 PM
    Made the process of buying a home very easy
    Reply from Kerensa Steffens
    July 18th, 2025 01:48 PM
    Was a pleasure working with you. Enjoy your home I’m here if you need me in the future.
  • Encompass
    K
    Kelly G
    Howard City, MI
    Posted on May 7th, 2025 01:08 PM
    Friendly, knowledgeable, always available for any of my questions.
    Reply from Kerensa Steffens
    July 18th, 2025 01:48 PM
    It was such a pleasure helping you, Kelly. I hope you enjoy your home.
  • Encompass
    C
    Camille L
    Comstock Park, MI
    Posted on May 4th, 2025 01:02 PM
    Kerensa made the entire process very easy! So helpful.
    Reply from Kerensa Steffens
    July 18th, 2025 01:48 PM
    It was my pleasure ❤️
  • Zillow
    J
    Jodi K
    Muskegon, MI
    Posted on May 2nd, 2025 12:00 AM
    This is the 3rd home I have purchased and Kerensa made the financial end so simple! She also made me feel like she truly cared about my wellbeing and my future, she asked me what kind of payment I could afford and she made it happen. Her and...
    read more
  • 51–60 of 329
    About
    At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021. For more information, go to fairwayindependentmc. com
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Home Renovation Loan
    Mortgage Refinance
    Construction Loan
    Reverse Mortgage
    DSCR Loans
    Cash-Out Refinances
    Specialities
    FHA
    VA
    RD
    Conventional
    Rehab Loans
    MSHDA
    Conventional Loans
    FHA Loans
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    Addresses and Serving Areas

    Year Started

    2003

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS 209251
    Achievements
    • Top Producer the past 15 years
    Disclaimer
    Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289). 4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity. Legal Disclosures: bit.ly/FIMCDisclosures