Kerensa Steffens's Cover Image
Kerensa Steffens - Loan Officer in Grand Rapids, MI

Kerensa Steffens

ClaimedPro

Loan Officer

Company Logo
At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
Company Logo
Location & Business Hours
Business Hours
Thu
24 hours
Fri
24 hours
Sat
24 hours
View All days
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
97%
4 Star
2%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
    J
    Jack W
    Free Soil, MI
    Posted on November 5th, 2026 01:27 PM
    Kerensa was attentive, knowledgable, and very repsonsive to my questions. I recommend her highly.
    Reply from Kerensa Steffens
    November 5th, 2026 03:51 PM
    It was such a pleasure helping you! Enjoy your new home and know I’m here for you if you need me in the future
  • Encompass
    S
    Skylar D
    Howard City, MI
    Posted on October 23rd, 2026 12:14 PM
    The communication is top great, if you have qyestions, she always answers them same day and always wjthin the hour!
    Reply from Kerensa Steffens
    October 23rd, 2026 12:50 PM
    always here for you :)
  • Encompass
    J
    Jeffrey H
    Greenville, MI
    Posted on October 14th, 2026 01:21 PM
    Always ready to answer any of my questions, and I had a lot.
    Reply from Kerensa Steffens
    October 14th, 2026 01:34 PM
    It was my pleasure to help and always answer questions.. that is what I am here for. If you need anything in the future please don't hesitate to reach out... Enjoy your home
  • Encompass
    G
    Gregory C
    Wayland, MI
    Posted on September 29th, 2026 12:39 PM
    Good Comminciation
    Reply from Kerensa Steffens
    September 29th, 2026 01:02 PM
    It was a pleasure helping you and I wish you the best in your new home. Here if you need anything.
  • Encompass
    K
    Kevin D
    Grant, MI
    Posted on September 23rd, 2026 02:49 PM
    The overall experience, knowledge and kindness
    Reply from Kerensa Steffens
    September 23rd, 2026 03:28 PM
    Always enjoying working with you on your home needs :) thank you for your trust again.
  • Encompass
    M
    Meaghan M
    Newaygo, MI
    Posted on September 15th, 2026 02:32 AM
    Quick responses
    Reply from Kerensa Steffens
    September 29th, 2026 01:02 PM
    It was a pleasure helping you and I wish you the best in your new home. Here if you need anything
  • Encompass
    J
    Jchon B
    Kentwood, MI
    Posted on September 4th, 2026 12:35 PM
    Kindness, Transparency and promptness
    Reply from Kerensa Steffens
    September 4th, 2026 01:05 PM
    Always a pleasure helping you two! Enjoy the home and welcome back.
  • Encompass
    R
    Robert G
    Sand Lake, MI
    Posted on August 6th, 2026 01:56 PM
    Kerensa was fantastic and worked with us through the entire process, she always answered the questions we had and went above and beyond to help us finish our loan and closing on time with no issues. Would highly recommend her to anyon!
    read more
    Reply from Kerensa Steffens
    August 6th, 2026 03:55 PM
    Such a pleasure helping you both 😊
  • Encompass
    M
    Megan G
    Sand Lake, MI
    Posted on August 3rd, 2026 12:06 PM
    We had a rough time getting our home and coordinating with sellers among other issues but through it all Kerensa was there to answer questions promptly and professionally . She was a constant for us and we appreciate the guidance
    read more
    Reply from Kerensa Steffens
    August 3rd, 2026 12:11 PM
    I am so happy it all worked out and it was a pleasure helping you.
  • Encompass
    A
    April D
    Saranac, MI
    Posted on July 22nd, 2026 01:03 PM
    What made our experience great was your expertise, patience, and dedication throughout the entire process. You were always available to answer our questions, no matter how big or small, and you took the time to explain everything clearly, which...
    read more
    Reply from Kerensa Steffens
    July 22nd, 2026 01:42 PM
    Thank you for the kind words and working with you was my pleasure. Always here for you both
  • 1–10 of 333
    About
    At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021. For more information, go to fairwayindependentmc. com
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Home Renovation Loan
    Mortgage Refinance
    Construction Loan
    Reverse Mortgage
    DSCR Loans
    Cash-Out Refinances
    Specialities
    FHA
    VA
    RD
    Conventional
    Rehab Loans
    MSHDA
    Conventional Loans
    FHA Loans
    View All
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Addresses and Serving Areas

    Year Started

    2003

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS 209251
    Achievements
    • Top Producer the past 15 years
    Disclaimer
    Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289). 4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity. Legal Disclosures: bit.ly/FIMCDisclosures