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Kerensa Steffens - Loan Officer in Grand Rapids, MI

Kerensa Steffens

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Loan Officer

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At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
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24 hours
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24 hours
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24 hours
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5 Star
97%
4 Star
2%
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1%
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Reviews from Web
  • Encompass
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    Laura H
    Sparta, MI
    Posted on February 25th, 2026 04:10 PM
    She was amazing and incredibly helpful! She truly made my dreams come true! ✨
    Reply from Kerensa Steffens
    March 23rd, 2026 12:38 AM
    So happy for you! It was such a pleasure to help you
  • Encompass
    K
    Kenneth S C
    Comstock Park, MI
    Posted on February 25th, 2026 01:57 PM
    Kerensa was very responsive to questions and provided quick turnaround on all documents and requests. Also, Kerensa had some innovative ideas for financing the bridge loan.
    Reply from Kerensa Steffens
    February 25th, 2026 03:10 PM
    It was a pleasure helping you both! Enjoy your new home, here if you need me
  • Encompass
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    Leslie Y
    Dorr, MI
    Posted on February 3rd, 2026 08:37 PM
    We had an excellent experience, couldn’t recommend them more. From start to finish, the process was smooth, transparent, and far less stressful than we expected. They were incredibly knowledgeable, responsive, and always took the time to explain...
    read more
    Reply from Kerensa Steffens
    February 25th, 2026 03:11 PM
    Truly was a pleasure working with you. Enjoy your home and know I am always here
  • Encompass
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    Omar I
    Howard City, MI
    Posted on February 3rd, 2026 02:29 PM
    The help was great
    Reply from Kerensa Steffens
    February 25th, 2026 03:11 PM
    It was great helping you as well
  • Encompass
    T
    Tristan Y
    Dorr, MI
    Posted on February 1st, 2026 12:42 AM
    what a great experience! very attentive anytime i called for assistance and the positive reassurance in every stage was incredibly refreshing.
    Reply from Kerensa Steffens
    February 25th, 2026 03:12 PM
    It was such a pleasure helping you both. Here if you need me in the future. Enjoy the home
  • Encompass
    D
    Dakotah D
    Newaygo, MI
    Posted on January 14th, 2026 05:02 PM
    Kerensa followed us every step of the way and always went Above and beyond to communciate communicate with others. There were some bigger hurdles to get through and she figured it right iut with quick action! Thanks Kerensa!
    read more
    Reply from Kerensa Steffens
    January 14th, 2026 05:30 PM
    Always a pleasure 😊❤️
  • Encompass
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    Lonah M M
    Niles, MI
    Posted on January 7th, 2026 04:10 AM
    Willingness to never gave up for getting us a loan !!
    Reply from Kerensa Steffens
    January 7th, 2026 03:06 PM
    It was a pleasure helping you both! Never give up!
  • Encompass
    B
    Benjamin K
    Lowell, MI
    Posted on January 2nd, 2026 11:01 PM
    Kerensa was proactive, supportive, and responsive to all of my needs from the beginning through the first payment. I couldn't have asked for anything more than what she provided, much of it, without asking.
    Reply from Kerensa Steffens
    January 2nd, 2026 11:08 PM
    It is always a pleasure helping you ! Thank you for trusting me again with your mortgage needs.
  • Encompass
    R
    Roger D
    Conklin, MI
    Posted on December 13th, 2025 01:20 PM
    Kerensa was great ! Took calls all hours 😀
    Reply from Kerensa Steffens
    December 13th, 2025 02:07 PM
    I wish you all the best! Here for you always
  • Encompass
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    Melissa H
    Lyons, MI
    Posted on November 30th, 2025 03:26 AM
    I had an outstanding experience working with Kerensa. She was amazing from start to finish; her communication was clear, timely, and consistent, which made the entire process feel smooth and stress-free. She was incredibly knowledgeable and...
    read more
    Reply from Kerensa Steffens
    November 30th, 2025 03:32 AM
    It was such a pleasure helping you. Enjoy your home and know I am here if you need me.
  • 21–30 of 329
    About
    At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021. For more information, go to fairwayindependentmc. com
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Home Renovation Loan
    Mortgage Refinance
    Construction Loan
    Reverse Mortgage
    DSCR Loans
    Cash-Out Refinances
    Specialities
    FHA
    VA
    RD
    Conventional
    Rehab Loans
    MSHDA
    Conventional Loans
    FHA Loans
    View All
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    Addresses and Serving Areas

    Year Started

    2003

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS 209251
    Achievements
    • Top Producer the past 15 years
    Disclaimer
    Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289). 4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity. Legal Disclosures: bit.ly/FIMCDisclosures