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Kerensa Steffens - Loan Officer in Grand Rapids, MI

Kerensa Steffens

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Loan Officer

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At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
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Location & Business Hours
Business Hours
Wed
24 hours
Thu
24 hours
Fri
24 hours
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
1%
2 Star
0%
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0%
Reviews from Web
  • Encompass
    A
    Alexander T
    Wyoming, MI
    Posted on June 13th, 2026 01:54 PM
    Her Communication is practically instantaenous -- when there were hiccups, she worked h*rd on me behalf, and as a first time home-buyer, she took time to answer my questions and make me feel comfortable.
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    Brian W
    Rockford, MI
    Posted on June 8th, 2026 12:39 PM
    Kerensa was very responsive and a great support while searching for homes. With little notice, she was able to provide numbers for houses prior to home tours. She was a great guide during the process, up to and including the closing. Very appreciate!...
    read more
    Reply from Kerensa Steffens
    June 8th, 2026 01:02 PM
    It was truly a pleasure! Here if you need me in the future. Enjoy your home
  • Encompass
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    Megan B
    Kentwood, MI
    Posted on June 8th, 2026 12:21 PM
    Kerensa was great to work with! Made the process super simple and she was very kind!
    Reply from Kerensa Steffens
    June 8th, 2026 12:25 PM
    It was a pleasure helping you. Here if you need me
  • Encompass
    A
    Aspen T
    Wyoming, MI
    Posted on May 24th, 2026 01:45 PM
    The communication and care that was put into our case was amazing and really made the process as easy as possible!
    Reply from Kerensa Steffens
    May 24th, 2026 01:49 PM
    It was my pleasure to help you both. Enjoy your home
  • Encompass
    S
    Sophia R
    Wyoming, MI
    Posted on May 10th, 2026 02:43 PM
    Kerensa was always able to answer any questions I had and always responded promptl!
    Reply from Kerensa Steffens
    June 8th, 2026 12:25 PM
    So happy I was able to be part of that process for you. It was a true pleasure
  • Zillow
    L
    Lisa J
    Walker, MI
    Posted on May 5th, 2026 12:00 AM
    Kerensa is on top of the process, helpful with all of the unknowns, and direct with request! I was in awe at her ability to manage the process so seamlessly. She provided us with details to be able understand how the process works as well as...
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  • Encompass
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    Lisa J
    Grand Rapids, MI
    Posted on May 3rd, 2026 01:55 PM
    Kerensa was amazing! She helped us get preapproved on a Sunday!! I've never had that kind of customer service- purely excellence!! She communicated every step of the way. We were never stressed or left to fell uninformed. she helped us to organize...
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  • Encompass
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    Tyler T
    Grand Rapids, MI
    Posted on April 23rd, 2026 07:22 PM
    Very responsive, always able to answer questions or concerns that we had!
  • Encompass
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    Kylee T
    Grand Rapids, MI
    Posted on April 21st, 2026 12:15 AM
    Kerensa was always super helpful and responsive with anything we needed. She was a fantastic resource and very knowledgeable .
    Reply from Kerensa Steffens
    April 21st, 2026 12:18 AM
    It was such a pleasure to help you both. Enjoy your home and know I am always here if you need me
  • Encompass
    N
    Nicholas P
    Howard City, MI
    Posted on March 22nd, 2026 05:41 PM
    It was a quick and easy process!
    Reply from Kerensa Steffens
    March 23rd, 2026 12:37 AM
    Thank you for trusting me to take care of you both
  • 11–20 of 329
    About
    At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021. For more information, go to fairwayindependentmc. com
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Home Renovation Loan
    Mortgage Refinance
    Construction Loan
    Reverse Mortgage
    DSCR Loans
    Cash-Out Refinances
    Specialities
    FHA
    VA
    RD
    Conventional
    Rehab Loans
    MSHDA
    Conventional Loans
    FHA Loans
    View All
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    Addresses and Serving Areas

    Year Started

    2003

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS 209251
    Achievements
    • Top Producer the past 15 years
    Disclaimer
    Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289). 4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity. Legal Disclosures: bit.ly/FIMCDisclosures