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Kerensa Steffens - Loan Officer in Grand Rapids, MI

Kerensa Steffens

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Loan Officer

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At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y... Show More
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Business Hours
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24 hours
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24 hours
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24 hours
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5 Star
97%
4 Star
2%
3 Star
1%
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0%
Reviews from Web
  • Reviews From Previous Organization
    L
    Leanna H
    Posted on August 17th, 2023 03:41 PM
    I didn't know that a review was optional! We love working with Kerensa, as she has been.my loan officer for both mortgages I have had! She takes her job personally and genuinely cares. :) She is definitely the one to go through.
    Reply from Kerensa Steffens
    July 18th, 2025 01:48 PM
    Aww thank you so much for this! You are always a delight to work with ❤️
  • Reviews From Previous Organization
    N
    Nathaniel W
    Sheridan, MI
    Posted on August 17th, 2023 02:28 PM
    Kerensa was helpful through the entire loan process. Any problem that came up she had a solution immediately. She far exceeded any other loan officer I've had in the past. Such a great joy to work with. And I would definitely use her Services...
    read more
    Reply from Kerensa Steffens
    July 18th, 2025 01:48 PM
    Thank you for the kind words! You too were a joy to work with and I would be honored to help you again in the future. Enjoy your new home...
  • Reviews From Previous Organization
    E
    Emily E
    Grand Rapids, MI
    Posted on August 8th, 2023 03:24 PM
    I appreciated Kerensa’s responsiveness and transparency throughout the entire process. She was always available to answer questions and provide information in a timely manner. She was a pleasure to work with!
    Reply from Kerensa Steffens
    July 18th, 2025 01:48 PM
    Thank you for sharing your experience with us. We are happy to hear everything went smooth on the closing of your loan.
  • Reviews From Previous Organization
    K
    Kathryn M
    Grand Rapids, MI
    Posted on July 20th, 2023 12:44 PM
    Kerensa was great to work with! Very responsive and punctual and moved things along for us as quickly as possible. Overall, it was great working with GO Mortgage for our home purchase. :)
  • Reviews From Previous Organization
    J
    Jacqueline S
    Baldwin, MI
    Posted on July 10th, 2023 01:20 PM
    Thank you for the help with Kat! I will defiantly be referring clients your way that I feel will work well with you! Thank you!
  • Reviews From Previous Organization
    P
    Patrick M
    Muskegon, MI
    Posted on June 30th, 2023 08:14 PM
    The courtesy and respect shown, Kerensa was a pleasant person to deal with who made a stressful experience much less stressful. I would have no problem recommending her to anyone as a go to person if you are looking to purchase a home.
    Reply from Kerensa Steffens
    July 18th, 2025 01:48 PM
    A home loan is certainly not the easiest process, but the team is committed to making it as efficient as possible. I’m elated to hear you had a good experience!
  • Reviews From Previous Organization
    E
    Edith M
    Muskegon, MI
    Posted on June 30th, 2023 01:20 PM
    I was very skeptical to do any and all transactions through the electronic email signature process. Your knowledge and expertise in your field is phenomenal. If we stumped you with questions you got right back with us via phone or text. The...
    read more
    Reply from Kerensa Steffens
    July 18th, 2025 01:48 PM
    I enjoyed working with you. Thanks for the great feedback and for trusting me with your business.
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    B
    Brooke P K
    Posted on June 26th, 2023 11:52 PM
    Kerensa is amazing! I am a first time homebuyer and she made the process so easy for me. I’ll be reaching out again for the next house I buy!
    Reply from Kerensa Steffens
    June 27th, 2023 12:12 AM
    Thank you ! It was such a pleasure working with you. So excited for you ! Enjoy your new home. Always here for you 😊
  • Reviews From Previous Organization
    B
    Brooke P
    Wyoming, MI
    Posted on June 24th, 2023 01:21 PM
    Kerensa is awesome. She was very knowledgeable, responsive and on top of everything. I highly recommend her
  • Reviews From Previous Organization
    W
    Wyatt W
    Montague, MI
    Posted on June 10th, 2023 01:59 PM
    Kerensa did a great job! Underwriting was too picky is only bad part!
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    About
    At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021. For more information, go to fairwayindependentmc. com
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Home Renovation Loan
    Mortgage Refinance
    Construction Loan
    Reverse Mortgage
    DSCR Loans
    Cash-Out Refinances
    Specialities
    FHA
    VA
    RD
    Conventional
    Rehab Loans
    MSHDA
    Conventional Loans
    FHA Loans
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    Addresses and Serving Areas

    Year Started

    2003

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS 209251
    Achievements
    • Top Producer the past 15 years
    Disclaimer
    Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289). 4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity. Legal Disclosures: bit.ly/FIMCDisclosures