Kelsey Acosta
Highlands Residential Mortgage, Ltd.
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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closed
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8:30 AM to 5 PM
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Reviews from Web
Kelsey's team was communicative and organized.
Reply from Kelsey Acosta
September 8th, 2025 07:08 PM
I appreciate your feedback, Raqefet. It's great to hear that the communication and organization stood out during your experience. These are key aspects I aim to prioritize, and I'm glad they made a positive impact. If there's ever anything...
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Kelsey and her team always go above and beyond. Not every transaction is straightforward and she constantly works to find solutions if an issue arises. I also greatly appreciate she educated buyers upfront to ensure when they get pre-approved...
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Reply from Kelsey Acosta
September 1st, 2025 07:59 PM
Thank you, Emily, for sharing your thoughts. I'm glad to hear that the efforts to go above and beyond made a difference in your experience. Navigating complexities in transactions is something I take seriously, and providing clarity on the...
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This is the second home with Kelsey and both times we hit our deadline if you need to borrow these are the ones to choose they were on top of every detail and made sure that you had the best rate
Reply from Kelsey Acosta
August 8th, 2025 02:12 PM
I'm thrilled to hear that you had such a positive experience with your second home purchase as well. Meeting deadlines and making sure you secure the best rate are both priorities for me, so it's wonderful to know you felt that support. Thank...
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Working with Kelsey and her team made it super stress free. They move quick and I had high confidence and trust with them since the beggining.
Reply from Kelsey Acosta
August 4th, 2025 11:37 AM
I'm pleased to know that you found the process stress-free and felt confident working with my team and me. It’s my priority to make the journey as smooth as possible for my clients, and your trust means a lot to me. If you have any further...
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Buying a home is a stressful process and Kelsey was helpful and reassuring even when I was overwhelmed and difficult to work with.
Reply from Kelsey Acosta
July 21st, 2025 03:51 AM
I'm glad I could provide some reassurance during the home buying process. I understand how overwhelming it can be, and it's important to me to be there for my clients every step of the way. Thank you for your patience and trust. If you need...
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Kelsey and Dan were amazing!!! My loan was extremely complicated and they made it work!! Love them!
Reply from Kelsey Acosta
May 16th, 2025 01:33 PM
I'm thrilled to hear that you had such a positive experience with both Dan and me. Navigating a complicated loan can be challenging, and I'm glad we could make it work for you. Thank you for your kind words!
“I was initially a bit skeptical about applying for a home mortgage, but Kelsey and her team made the process simple, straightforward, and surprisingly stress-free. Their professionalism and support made all the difference!”We would de recommend...
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Reply from Kelsey Acosta
May 11th, 2025 03:12 AM
I'm glad to hear that we were able to make the mortgage process simple and stress-free for you. Thank you for trusting us and for your kind words about our professionalism and support. We appreciate your feedback and recommendation.
Kelsey, Dan, and their entire team are fantastic. Patient, creative, and on top of their transactions!
Reply from Kelsey Acosta
April 23rd, 2025 03:13 PM
I'm thrilled to hear that you had such a positive experience with our team. It was a pleasure working with you, and I appreciate your kind words about our service. Thank you for choosing Highlands Residential Mortgage, Ltd.!
Kelsey and Dan made completing our refinance easy and professional. We closed on time and fully confident that we got the best product available. They provided great communication and we we happy with the service they provided. I highly recommend...
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Reply from Kelsey Acosta
March 30th, 2025 06:16 PM
I'm thrilled to hear that your refinance process was seamless and that you felt confident in the product you received. It was a pleasure working with you, and I appreciate your recommendation. Thank you for your kind words about our communication...
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Smooth, seamless, and stress free! Kelsey made our loan process effortless from start to finish. Highly recommend her for an efficient and effective experience!
Reply from Kelsey Acosta
February 20th, 2025 09:17 PM
Lindsey, I'm thrilled to hear that your experience was so positive! It means a lot to me that you found the process smooth and stress-free. Making the loan process effortless is always my goal, and I'm so glad I could help make this happen...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1774334
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