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Kelly Durnell, Ruoff Mortgage

Name: Ruoff Mortgage Company
Address: 1110 East Dupont Road, Fort Wayne, Indiana, 46825
Telephone: +1-260-437-5417
Rating: 4.95

Sales Manager | NMLS# 191243 | Ruoff Mortgage NMLS...

Ruoff Mortgage - North Fort Wayne

4.95

(211)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 437-5417

Fort Wayne, IN

https://www.ruoff.com/KellyDurnell

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.95

(211)

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Experience.com

4.94

(165)

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5.0

(46)

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Communication ans timely delivery of information and process requirements.

Reply from Kelly Durnell, Ruoff Mortgage

August 7th, 2025 07:36 PM

I appreciate you guys! Time to start a new chapter in your beautiful new home~

Thank you for the clear and prompt communication. You were available around the clock and made sure that the process was smooth. We appreciate the proactive approach. You did a great job.

Reply from Kelly Durnell, Ruoff Mortgage

August 6th, 2025 05:43 PM

It was my pleasure! I can't thank you enough for choosing me for your mortgage process! What a nice home, Nathan~

Kelly was awesome. She answered all of our questions, helped us navigate thru the computer, etc. She was always very helpful and kind.

Reply from Kelly Durnell, Ruoff Mortgage

July 30th, 2025 10:53 AM

Welcome back, you guys!! I hope our weather is to your liking~ I'm happy you are here and hope the trip was uneventful!

Personable loan serviice

Reply from Kelly Durnell

July 30th, 2025 10:53 AM

Thank you Doug! You are the BEST!

My Sales Manager was quick, responsive and helpful throughout the fast process that I needed

Reply from Kelly Durnell, Ruoff Mortgage

July 24th, 2025 11:06 AM

I was happy to help, Joel~ You were the one that was quick and responsive! Thanks for everything!

She is amazing to work with.

Reply from Owner

July 23rd, 2025 11:06 AM

Tyler!!! Thank YOU for everything! I am happy for your family! What a wonderful move~

We live Kelly! We always get through the process smoothly with her.

Reply from Kelly Durnell, Ruoff Mortgage

July 23rd, 2025 11:05 AM

Thank you, Tyler~ I appreciate your loyalty, it means a lot to me! Time for your family to start a new chapter!

The steps and instructions were easy to follow and get done. When I had any questions she was great help.

Reply from Kelly Durnell, Ruoff Mortgage

July 18th, 2025 05:08 PM

I can't thank you enough for trusting me and Ruoff with the purchase of your home! Your help made the process easy! Love, love, love your new home!

Excellent is how Kelly works! She is kind, courteous and professional. She is also personable and the best part is she knows how to listen and help.

Reply from Kelly Durnell, Ruoff Mortgage

July 17th, 2025 10:49 AM

Thank you, so much for your kind words, I am always here for you!

Kelly Durnell, Ruoff Mortgage has received a review with 5 star rating from Brandon M

Reply from Owner

July 10th, 2025 12:12 PM

Welcome Home! Thank you for all of your help during this process! You have a beautiful home~

71–80 of 211

About

Additional Licenses: NMLS# 191243 | OH - MLO-OH.191243. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Conventional

FHA

USDA

Indiana Housing

Doctor's Only