Kelly Durnell, Ruoff Mortgage's Cover Image

Top 5%

Kelly Durnell, Ruoff Mortgage

Name: Ruoff Mortgage Company
Address: 1110 East Dupont Road, Fort Wayne, Indiana, 46825
Telephone: +1-260-437-5417
Rating: 4.95

Sales Manager | NMLS# 191243 | Ruoff Mortgage NMLS...

Ruoff Mortgage - North Fort Wayne

4.95

(211)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 437-5417

Fort Wayne, IN

https://www.ruoff.com/KellyDurnell

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

View All days

Search Reviews

Write a Review

4.95

(211)

Filter by Date

Range

Filter by Rating

Experience.com

4.94

(165)

Google

5.0

(46)

Show All

Reset all filters

I was amazed at how quick I got responses and how flexible Kelly was to run multiple scenarios for me fast so I could make the needed steps.

Reply from Kelly Durnell | NMLS# 191243 | Ruof...

March 4th, 2024 04:27 PM

Thank you, Brandon! You made it easy on me! I enjoyed working with you and really enjoyed closing~ I will always be here for your questions!

Kelly was extremely responsive throughout the entire process. We were previously talking with a different lender that was trying to add additional fees on the backend and Kelly showed us that when we questioned it. We decided to use Kelly and...

Reply from Kelly Durnell | NMLS# 191243 | Ruof...

February 29th, 2024 06:57 PM

Brenna!!! You guys made it easy on me! I am so happy that our paths crossed. Thank you so much for everything!

Kelly is amazing!!! Couldn’t have done it without her!

Reply from Kelly Durnell | NMLS# 191243 | Ruof...

February 19th, 2024 12:31 PM

DOUG!!!! Thank you for your kind words.. Too bad we had one bad actor in the whole thing! No matter what, you persevered and now you have a super place to live for you and your family! Congratulations!

Kelly is clear and knowledgeable. She has a positive outlook and “shoots you straight. She is a professional that I look forward to working with in the future!!

Reply from Kelly Durnell | NMLS# 191243 | Ruof...

January 31st, 2024 03:30 PM

Thank you so much, Sally!!! It was my pleasure to assist you guys! I always aim to provide helpful and straightforward advice to all my clients. I look forward to assisting you with your refinance to get that payment down! Best wishes from...

Kelly was the reason

Reply from Kelly Durnell | NMLS# 191243 | Ruof...

January 16th, 2024 07:58 PM

Thanks a million, Doug! Your high scores mean a lot to me, as always! I will be watching rates in the next several months to get your payment down!

Kelly was always available to help and she knew what she was doing...I would recommend her to anyone! Very nice and it was very easy!

Reply from Kelly Durnell | NMLS# 191243 | Ruof...

January 16th, 2024 07:55 PM

I'm incredibly grateful for your kind words and the 5-star rating, Heather. It was a pleasure assisting you through the process and I'm thrilled to hear that you found it easy. Your recommendation means a lot to me. Please feel free to reach...

Efficient, Professional, Personable, Driven, Kelly was a joy to work with. She had my complete trust. I had requested a quick turnaround and she delivered. Would highly recommend her services to anyone. Ruoff”s is lucky to have her.

Reply from Kelly Durnell | NMLS# 191243 | Ruof...

January 4th, 2024 09:15 PM

I can't thank you enough, Andy, for such a glowing review. It was indeed a pleasure working with you. Trust and efficiency are the key pillars of my services and I'm glad that I was able to meet your expectations. I'm always here to help you...

Kelly Durnell, Ruoff Mortgage has received a review with 5 star rating from Ryan S

Reply from Owner

January 31st, 2024 03:31 PM

Ryan~~~ Thank you so much for the high survey scores! I appreciate you! I hope you love your home!

Everything was excellent from start to finish would highly recommend

Reply from Kelly Durnell | NMLS# 191243 | Ruof...

January 4th, 2024 09:14 PM

I'm thrilled to hear about your positive experience, Ryan! It was an absolute pleasure assisting you throughout the process. Your recommendation means a lot to me and to all of us at Ruoff Mortgage. If you ever have any additional needs or...

Kelly Durnell, Ruoff Mortgage has received a review with 5 star rating from Tabitha H

Reply from Owner

January 31st, 2024 03:32 PM

Thank you so much, Tabitha~ I am so happy that you guys were able to make the mortgage work on your home! Wishing you many years of happiness!

181–190 of 211

About

Additional Licenses: NMLS# 191243 | OH - MLO-OH.191243. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Conventional

FHA

USDA

Indiana Housing

Doctor's Only