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Kelly Durnell, Ruoff Mortgage

Name: Ruoff Mortgage Company
Address: 1110 East Dupont Road, Fort Wayne, Indiana, 46825
Telephone: +1-260-437-5417
Rating: 4.95

Sales Manager | NMLS# 191243 | Ruoff Mortgage NMLS...

Ruoff Mortgage - North Fort Wayne

4.95

(211)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 437-5417

Fort Wayne, IN

https://www.ruoff.com/KellyDurnell

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.95

(211)

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Experience.com

4.94

(165)

Google

5.0

(46)

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Loved working with Kelly & Karen!

Reply from Kelly Durnell | NMLS# 191243 | Ruof...

April 4th, 2024 03:41 PM

We were thrilled to help you guys find your very first home!

Kelly has always been extremely great to work with. Took care of us well and was always very responsive to any questions or concerns that we had.

Reply from Owner

July 13th, 2024 08:35 AM

Thank you so much for your kind words, Logan. Thank you for trusting me with your mortgage needs and for taking the time to leave such a generous review. It was a pleasure working with you guys!!

Kelly and her team were incredibly responsive and kind. We feel lucky to have been able to work with them.

Reply from Kelly Durnell

April 2nd, 2024 12:33 PM

Thank you, Thank you! We were a good team altogether! I was so happy that YOU needed another bathroom! Your new home is incredible! I am so happy for you guys!

We had the opportunity to work with Kelly for the second time and we couldn't ask for a better experience either time. Kelly is responsive, kind, compassionate, and thorough. Kelly and her team are so friendly and make the mortgage process...

Reply from Owner

April 4th, 2024 03:46 PM

Thank you so much, Shelby, for the stellar 5-star review. I'm truly pleased to hear that you had a positive experience working with us for the second time! I know you said it may be awhile but...looking forward to assisting you again in the...

Kelly is extremely responsive and made the home buying process so easy! Couldn't recommend her enough!

Reply from Owner

April 4th, 2024 03:47 PM

I, so enjoyed working with you! I know you will love your new home!!

Kelly is the best of the best! She was extremely responsive, kind, knowledgeable, and made the entire home buying process easy. We knew we could count on Kelly to make sure we were on track and did everything correctly! We loved working with...

Reply from Kelly Durnell | NMLS# 191243 | Ruof...

April 4th, 2024 03:49 PM

You are the BEST! Thank you for working with me and Ruoff! You have a wonderful home! Enjoy~

Kelly Durnell, Ruoff Mortgage has received a review with 5 star rating from Blake V

Reply from Owner

April 4th, 2024 03:49 PM

Thanks so much, Blake! It took awhile to find that special home, but I think you did it! Many blessings to you guys!

Incredible response time. Excellent hospitality. Made me feel like a friend or family not like I was working with a business.

Reply from Kelly Durnell | NMLS# 191243 | Ruof...

March 18th, 2024 06:26 PM

Thank you, Blake! You made it all super easy! It was a journey, I was happy to take it with you!

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Reply from Kelly Durnell

March 18th, 2024 06:29 PM

Hi Ev: Thank you for the high scores on the survey! Your kind, kind words to my company were super nice and I hope I lived up to them! I am thrilled that you chose me again for this purchase. I will always do my very best for you and Ashley!!...

Kelly Durnell, Ruoff Mortgage has received a review with 5 star rating from Brandon F

Reply from Owner

March 18th, 2024 06:36 PM

HI Brandon~ Thank you, thank you for the high scores on the Ruoff Survey! It means a lot to me that you took the time to answer the questions! You are the BEST!

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About

Additional Licenses: NMLS# 191243 | OH - MLO-OH.191243. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Conventional

FHA

USDA

Indiana Housing

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