Kelly Durnell, Ruoff Mortgage's Cover Image

Top 5%

Kelly Durnell, Ruoff Mortgage

Name: Ruoff Mortgage Company
Address: 1110 East Dupont Road, Fort Wayne, Indiana, 46825
Telephone: +1-260-437-5417
Rating: 4.95

Sales Manager | NMLS# 191243 | Ruoff Mortgage NMLS...

Ruoff Mortgage - North Fort Wayne

4.95

(211)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 437-5417

Fort Wayne, IN

https://www.ruoff.com/KellyDurnell

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

View All days

Search Reviews

Write a Review

4.95

(211)

Filter by Date

Range

Filter by Rating

Experience.com

4.94

(165)

Google

5.0

(46)

Show All

Reset all filters

Great experience with Kelly!

Reply from Kelly Durnell

July 12th, 2024 12:16 PM

Thanks, Maggie~ I am happy that you got a wonderful new home! You both were such a pleasure to work with. I am so glad I got to meet you!

Kelly was knowledgeable, caring, and made us feel that she was working hard to make sure we get what we wanted.

Reply from Kelly Durnell, Ruoff Mortgage

June 18th, 2024 05:28 PM

Thank you so much, Bruno~ We became a pretty good team, didn't we! I am thrilled for your new family and your families very first home!

Super responsive and kept me up to date on the application process

Reply from Kelly Durnell

June 18th, 2024 05:29 PM

Thank you, Brandon! You made the process easy as well! I hope you are starting to enjoy your new home~

Kelly was always willing to answer or find out the answers to our many many questions. She took on our loan and all of its complications with a caring and positive attitude! She provided such intellectual information in a way that we could...

Reply from Kelly Durnell

June 18th, 2024 05:31 PM

Hello, My Friend~ Thank you for your thoughtful and kind words. I couldn't have done it without you and Bruno.. My heart is happy for all three of you, may this home bring you much happiness!

Kelly Durnell, Ruoff Mortgage has received a review with 5 star rating from Lindsey C

Reply from Owner

June 18th, 2024 05:33 PM

Lindsey~Here's the scoop (lol), YOU are the one that made this happen, Your hard work and dedication to your family, is what made this happen. I was just there as your guide. I can't thank you enough for your faith and trust, your comments...

As Kelly would say… “here’s the scoop” This is the second time I went to Kelly for help with the home buying process. The first time I was a co-borrower and Kelly was FANTASTIC. Our realtor was not there for us and we really leaned on Kelly...

Reply from Kelly Durnell, Ruoff Mortgage

June 18th, 2024 05:35 PM

Lindsey~ you are the best there is! Your family deserves this home! May your life flourish~~

Kelly made the entire home loan process so easy to understand and really made sure to keep us on track for our closing deadline! This is the second time I've gone through Ruoff to purchase a home and I will never go elsewhere!

Reply from Kelly Durnell, Ruoff Mortgage

June 18th, 2024 05:37 PM

You are the best!-Thank you!

Kelly was wonderful to work with! She made our entire loan process super easy to understand and really worked with us to make sure we were able to buy the house of our dreams! You can tell she truly cares about the clients she is helping!

Reply from Owner

June 18th, 2024 05:38 PM

I am happy that you felt that way! I had the dedication because YOU had the dedication! You have a wonderful home and I am happy that I was a part of the process~

Reply from Kelly Durnell, Ruoff Mortgage

May 28th, 2024 11:39 AM

Thank you so much for your kind words, Nathan. I'm thrilled to hear that you found the loan process easy to understand and that I could help make your dream home a reality! It was a pleasure to work with you~

Excellent customer service

Reply from Kelly Durnell | NMLS# 191243 | Ruof...

April 16th, 2024 02:12 PM

Jamie!! Thank you, thank you! You have a wonderful home, I am so happy for you guys!

161–170 of 211

About

Additional Licenses: NMLS# 191243 | OH - MLO-OH.191243. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Conventional

FHA

USDA

Indiana Housing

Doctor's Only