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Kelly Durnell, Ruoff Mortgage

Name: Ruoff Mortgage Company
Address: 1110 East Dupont Road, Fort Wayne, Indiana, 46825
Telephone: +1-260-437-5417
Rating: 4.95

Sales Manager | NMLS# 191243 | Ruoff Mortgage NMLS...

Ruoff Mortgage - North Fort Wayne

4.95

(211)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 437-5417

Fort Wayne, IN

https://www.ruoff.com/KellyDurnell

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.95

(211)

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Experience.com

4.94

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5.0

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Kelly was very professional and personalble.

Reply from Kelly Durnell, Ruoff Mortgage

August 23rd, 2024 11:34 AM

Thank you, Tom! Welcome to Fort Wayne!

I was a first time home buyer, and Kelly was exceptionable. Excellent Realtor recommendation when I needed one, good teacher, prepared me through the process. Fast communication.

Reply from Kelly Durnell, Ruoff Mortgage

September 20th, 2024 12:23 PM

It took a couple of years to get to this point, but you did it! And you have a great home! I am so happy for you~

Experience helped me as i was a first time home buyer. Excellent experience communicating for documents to be signed quickly. Edoc signing was easy. Overall great experience. Good recommendation for a Realtor also.

Reply from Kelly Durnell, Ruoff Mortgage

September 20th, 2024 12:22 PM

You were the best, Jake! I hope you love your home!

Since it was my first time buying a home, they were very kind, patient, and made sure to explain everything to me. I really apreciated it!

Reply from Kelly Durnell, Ruoff Mortgage

July 23rd, 2024 04:17 PM

Congratulations on your first home! I am thrilled that we were a part of the process~ Thank YOU for being so on top of everything when we needed it! Best Wishes, Willow!

Kelly Durnell, Ruoff Mortgage has received a review with 5 star rating from Anthony N

Reply from Owner

September 20th, 2024 12:22 PM

Thank you, Anthony!

I had to switch jobs during my house hunt, and fortunately I had Kelly and the rest of the Ruoff team. They helped me through the process and truly made it easy for me.

Reply from Kelly Durnell, Ruoff Mortgage

July 22nd, 2024 07:40 PM

Thank you so much, Anthony~ We wanted you to have it all! New job and new home! We are so happy you were able to do it all at the same time!

This was our second home-buying experience and we’re very glad we chose Ruoff for our financial needs. Kelly Durnell and her team were amazing to work with from start to finish. The systems used definitely streamlined things and everyone was...

Reply from Owner

July 22nd, 2024 07:42 PM

Thanks so much, Josh! YOU did all of the work, we just guided it through to the end! You have a wonderful new home for your family and that is what we were in it for! Enjoy~

Reply from Kelly Durnell, Ruoff Mortgage

July 19th, 2024 05:06 PM

Thank you, Josh! We had a deadline and all of us became a great team! I am thrilled to have been a part of you guys getting your new home~ You did this for your family! Good things are happening!

Kelly was approachable and friendly as well as knowledgeable. Everything was explained clearly and easy to complete.

Reply from Kelly Durnell, Ruoff Mortgage

July 15th, 2024 03:28 PM

Thank you so much for your kind comments! I am happy that we were able to make the dates work for your families move! You made it easy~~

Kelly is the best!

Reply from Kelly Durnell, Ruoff Mortgage

July 12th, 2024 12:15 PM

Thank you, Michael! You made it easy~ Can't wait to hear about your new home!

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About

Additional Licenses: NMLS# 191243 | OH - MLO-OH.191243. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Conventional

FHA

USDA

Indiana Housing

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