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Kelly Durnell, Ruoff Mortgage
Sales Manager | NMLS# 191243 | Ruoff Mortgage NMLS...

Additional Licenses: NMLS# 191243 | OH - MLO-OH.191243.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Kelly helped me understand everything that went into the buying process, whether that’s fees, inspections, or just the step by step process. She was great!
Reply from Kelly Durnell, Ruoff Mortgage
September 29th, 2024 09:55 PM
Congratulations on your first home, Seb! You are going to love it! Thank you for your kind comments, I appreciate them..
Kelly is a fabulous person to deal with!
Very friendly and knowledgeable
Reply from Kelly Durnell
September 29th, 2024 09:56 PM
JOE! Thank you for everything! I am happy you chose me to help!
Ruoff’s is always supportive of whatever we need, All the teams are working hard and supporting a lot. Thanks for everything. May God blessings to you all. 🙏Especially thanks to Kelly. Because she’s the one patience and helps us everything....
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Reply from Owner
September 29th, 2024 09:57 PM
Thank you, Sir! I enjoyed working with you both! I love that you have a new home!
Kelly and Tim are very good person. They helped us a lot . Thanks for everything Kelly and all teams. That’s why I giving “ Excellent “
Reply from Kelly Durnell, Ruoff Mortgage
September 20th, 2024 12:19 PM
Thank you, Soe! I am happy that you guys have a new home! Congratulations! Welcome to Homeownership~
Kelly Durnell, Ruoff Mortgage has received a review with 5 star rating from Mike B
Reply from Owner
September 20th, 2024 12:22 PM
Thank you for your confidence in me!
Kelly always laughed at my grade school level jokes! I was serious though when I say Kelly is the best!
Reply from Kelly Durnell, Ruoff Mortgage
September 20th, 2024 12:21 PM
Yes, I did! Because they were funny! Thank you so much for everything! Time to enjoy your new home!
We’re nothing experienced but Ruoff help us a lot. That’s why we’re giving “Excellent “.
Thank you very much for everything help 🙏
Yamin & Soe
Reply from Kelly Durnell, Ruoff Mortgage
September 18th, 2024 02:47 PM
Thanks so much, Yamin! I am so happy for both of you~ You have a beautiful new home!
Everything was great and Kelly & Mel are FANTASTIC!!!!
Reply from Kelly Durnell, Ruoff Mortgage
September 13th, 2024 03:43 PM
Thank you, David! I am so happy that you guys are coming back to Indiana~ I appreciate your loyalty through the years, it means so much.. Welcome Home!
I want to share my appreciation for Kelly's exceptional service throughout the homebuying process. Her encouragement, kindness, and helpfulness made a significant difference.Kelly’s personal interest in ensuring I felt confident and informed...
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Reply from Owner
September 20th, 2024 12:24 PM
I hope you are enjoying your new home!
I want to share my appreciation for Kelly's exceptional service throughout the homebuying process. Her encouragement, kindness, and helpfulness made a significant difference.Kelly’s personal interest in ensuring I felt confident and informed...
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Reply from Kelly Durnell, Ruoff Mortgage
August 24th, 2024 12:46 AM
YOU are the reason that I do this crazy job... Thank you for being memorable..
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About
Additional Licenses: NMLS# 191243 | OH - MLO-OH.191243.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional
FHA
VA
USDA
Indiana Housing
Doctor's Only
Jumbo
Refinancing-Rate and Term
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Positions
- Ruoff Mortgage Company - Mortgage Loan OfficerNov 22, 2017 - Current
Memberships
- NMLS Member
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1991
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 191243
- OH - MLO-OH.191243
Achievements
- Rising Star 2023
- President's Club 2020
- President's Club 2021
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Hobbies
- Attending sporting events
- Watching sports of any kind!
- Renovating distressed homes.
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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