Kelly Durnell, Ruoff Mortgage's Cover Image
Kelly Durnell, Ruoff Mortgage - Sales Manager | NMLS# 191243 | Ruoff Mortgage NMLS# 141868 in Fort Wayne, IN
Top 5%

Kelly Durnell, Ruoff Mortgage

ClaimedPro

Sales Manager | NMLS# 191243 | Ruoff Mortgage NMLS...

Company Logo
Additional Licenses: NMLS# 191243 | OH - MLO-OH.191243. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a... Show More
Company Logo
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
  • Encompass
    S
    Sebastian E K
    Huntington, IN
    Posted on September 29th, 2024 03:15 PM
    Kelly helped me understand everything that went into the buying process, whether that’s fees, inspections, or just the step by step process. She was great!
    Reply from Kelly Durnell, Ruoff Mortgage
    September 29th, 2024 09:55 PM
    Congratulations on your first home, Seb! You are going to love it! Thank you for your kind comments, I appreciate them..
  • Encompass
    J
    JOSEPH R P
    New Haven, IN
    Posted on September 28th, 2024 03:24 AM
    Kelly is a fabulous person to deal with! Very friendly and knowledgeable
    Reply from Kelly Durnell
    September 29th, 2024 09:56 PM
    JOE! Thank you for everything! I am happy you chose me to help!
  • google
    S
    Soe N
    Posted on September 20th, 2024 02:49 AM
    Ruoff’s is always supportive of whatever we need, All the teams are working hard and supporting a lot. Thanks for everything. May God blessings to you all. 🙏Especially thanks to Kelly. Because she’s the one patience and helps us everything....
    read more
    Reply from Owner
    September 29th, 2024 09:57 PM
    Thank you, Sir! I enjoyed working with you both! I love that you have a new home!
  • Encompass
    S
    SOE N
    Fort Wayne, IN
    Posted on September 20th, 2024 02:39 AM
    Kelly and Tim are very good person. They helped us a lot . Thanks for everything Kelly and all teams. That’s why I giving “ Excellent “
    Reply from Kelly Durnell, Ruoff Mortgage
    September 20th, 2024 12:19 PM
    Thank you, Soe! I am happy that you guys have a new home! Congratulations! Welcome to Homeownership~
  • google
    M
    Mike B
    Posted on September 20th, 2024 12:36 AM
    Kelly Durnell, Ruoff Mortgage has received a review with 5 star rating from Mike B
    Reply from Owner
    September 20th, 2024 12:22 PM
    Thank you for your confidence in me!
  • Encompass
    M
    Michael A B
    Decatur, IN
    Posted on September 20th, 2024 12:31 AM
    Kelly always laughed at my grade school level jokes! I was serious though when I say Kelly is the best!
    Reply from Kelly Durnell, Ruoff Mortgage
    September 20th, 2024 12:21 PM
    Yes, I did! Because they were funny! Thank you so much for everything! Time to enjoy your new home!
  • Encompass
    Y
    YAMIN S H
    Fort Wayne, IN
    Posted on September 16th, 2024 07:52 PM
    We’re nothing experienced but Ruoff help us a lot. That’s why we’re giving “Excellent “. Thank you very much for everything help 🙏 Yamin & Soe
    Reply from Kelly Durnell, Ruoff Mortgage
    September 18th, 2024 02:47 PM
    Thanks so much, Yamin! I am so happy for both of you~ You have a beautiful new home!
  • Encompass
    D
    David L C
    Muncie, IN
    Posted on September 13th, 2024 03:07 PM
    Everything was great and Kelly & Mel are FANTASTIC!!!!
    Reply from Kelly Durnell, Ruoff Mortgage
    September 13th, 2024 03:43 PM
    Thank you, David! I am so happy that you guys are coming back to Indiana~ I appreciate your loyalty through the years, it means so much.. Welcome Home!
  • google
    C
    Christina M
    Posted on August 28th, 2024 01:22 PM
    I want to share my appreciation for Kelly's exceptional service throughout the homebuying process. Her encouragement, kindness, and helpfulness made a significant difference.Kelly’s personal interest in ensuring I felt confident and informed...
    read more
    Reply from Owner
    September 20th, 2024 12:24 PM
    I hope you are enjoying your new home!
  • Encompass
    C
    Christina M M
    Fort Wayne, IN
    Posted on August 23rd, 2024 11:38 PM
    I want to share my appreciation for Kelly's exceptional service throughout the homebuying process. Her encouragement, kindness, and helpfulness made a significant difference.Kelly’s personal interest in ensuring I felt confident and informed...
    read more
    Reply from Kelly Durnell, Ruoff Mortgage
    August 24th, 2024 12:46 AM
    YOU are the reason that I do this crazy job... Thank you for being memorable..
  • 141150 of 211
    About
    Additional Licenses: NMLS# 191243 | OH - MLO-OH.191243. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Conventional
    FHA
    VA
    USDA
    Indiana Housing
    Doctor's Only
    Jumbo
    Refinancing-Rate and Term
    View All
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Positions
    • Ruoff Mortgage Company - Mortgage Loan Officer
      Nov 22, 2017 - Current
    Memberships
    • NMLS Member
    Addresses and Serving Areas

    Year Started

    1991

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 191243
    • OH - MLO-OH.191243
    Achievements
    • Rising Star 2023
    • President's Club 2020
    • President's Club 2021
    • View All
    Hobbies
    • Attending sporting events
    • Watching sports of any kind!
    • Renovating distressed homes.
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
    ©2025 All Rights Reserved

    NMLS CONSUMER ACCESS

    Licensing | Privacy | Contact Us