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Kelly Durnell, Ruoff Mortgage
Sales Manager | NMLS# 191243 | Ruoff Mortgage NMLS...
Additional Licenses: NMLS# 191243 | OH - MLO-OH.191243.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Kelly does such a good job throughout the entire process of securing a mortgage. This is the second time that we have worked with Kelly and Ruoff because of how great she did the first time!
Reply from Kelly Durnell, Ruoff Mortgage
November 12th, 2024 06:55 PM
Thank you, Dana! I am so happy that I was a small part of your forever home!
Kelly Durnell, Ruoff Mortgage has received a review with 5 star rating from Jackie M
Reply from Owner
November 5th, 2024 11:55 AM
I appreciate your feedback, Jackie! It's fantastic to know that you had a positive experience with me at Ruoff Mortgage. A 5-star rating is the highest compliment I can receive and I'm truly grateful. - Kelly Durnell, Ruoff Mortgage.
The friendly smiling faces! My husband and I had really bad experience when we bought our first house. Jaymi and her team made sure we felt comfortable with them and understood everything that was on. And when Kelly took over at the she did...
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Reply from Kelly Durnell
November 12th, 2024 06:56 PM
Thank you so much! I am happy that I could jump in and help! You have a beautiful home!
Very knowledgeable and easy to get a hold of when I had questions
Reply from Kelly Durnell, Ruoff Mortgage
October 29th, 2024 10:47 AM
Welcome to Homeownership, Wyatt! I am so happy for you!
Kelly Durnell, Ruoff Mortgage has received a review with 5 star rating from Brad W
Reply from Owner
October 17th, 2024 03:47 PM
Brad, I'm overjoyed to hear you had a positive experience with us at Ruoff Mortgage and that you've rated your experience so highly! Your satisfaction is incredibly important to me. If you have any further needs or questions, please don't hesitate...
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Kelly is the best you will want to keep her working for you
Reply from Kelly Durnell, Ruoff Mortgage
October 14th, 2024 04:03 PM
Congratulations on your new home! I'm so happy you could make it happen! With some renovation, it will be a great family home!
Great communication and Kelly has a wonderful attitude
Reply from Kelly Durnell, Ruoff Mortgage
October 14th, 2024 03:45 PM
Thank you, Katlyn! You are the best!!
Kelly was an absolutely gem to work with the entire loan process! As someone who didn't know anything about the home buying and mortgage process, Kelly made it extremely understandable and easy, even going so far as to send me my preapproval...
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Reply from Owner
October 14th, 2024 11:34 AM
Congratulations, Kevin! I would have worked on your pre approval letter, no matter where I was! I totally enjoyed working with you. Homeownership looks good on you!
Kelly was an absolutely gem to work with the entire loan process! As someone who didnt know anything about the home buying and mortgage process, Kelly made it extremely understandable and easy, even going so far as to send me my preapproval...
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Reply from Kelly Durnell, Ruoff Mortgage
October 14th, 2024 11:36 AM
Congratulations, Kevin! I would have worked on a pre approval letter for you, no matter where I was! Can't wait to see pictures of all of the changes to your new home!
Kelly Durnell, Ruoff Mortgage has received a review with 5 star rating from Sebastian K
Reply from Owner
October 14th, 2024 11:36 AM
Thank you, Seb! Enjoy your new home!
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About
Additional Licenses: NMLS# 191243 | OH - MLO-OH.191243.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional
FHA
VA
USDA
Indiana Housing
Doctor's Only
Jumbo
Refinancing-Rate and Term
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Positions
- Ruoff Mortgage Company - Mortgage Loan OfficerNov 22, 2017 - Current
Memberships
- NMLS Member
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1991
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 191243
- OH - MLO-OH.191243
Achievements
- Rising Star 2023
- President's Club 2020
- President's Club 2021
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Hobbies
- Attending sporting events
- Watching sports of any kind!
- Renovating distressed homes.
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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