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Kelly Durnell, Ruoff Mortgage - Sales Manager | NMLS# 191243 | Ruoff Mortgage NMLS# 141868 in Fort Wayne, IN
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Kelly Durnell, Ruoff Mortgage

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Sales Manager | NMLS# 191243 | Ruoff Mortgage NMLS...

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Additional Licenses: NMLS# 191243 | OH - MLO-OH.191243. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
  • Encompass
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    Maria G V
    Fort Wayne, IN
    Posted on December 17th, 2024 05:30 PM
    Excellent communication
    Reply from Kelly Durnell, Ruoff Mortgage
    December 20th, 2024 04:42 PM
    Hi Girlie~ Your new construction home was worth the wait! Thank you for allowing me to step in and take you to the finish line!
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    Jacob H
    Churubusco, IN
    Posted on December 4th, 2024 04:05 PM
    Professional
    Reply from Kelly Durnell, Ruoff Mortgage
    December 4th, 2024 04:25 PM
    Hey Jake~ you guys knew what you wanted and went after it! You have a super new home for your family! Congratulations!
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    Caitlyn H
    Churubusco, IN
    Posted on November 30th, 2024 10:04 PM
    Great customer service, very helpful for first time buyers, and worked with our schedules.
    Reply from Kelly Durnell, Ruoff Mortgage
    December 2nd, 2024 12:34 PM
    Thank you, Caitlyn! Welcome to Homeownership!
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    Veronica J V
    New Haven, IN
    Posted on November 28th, 2024 04:02 PM
    friendly and very knowle
    Reply from Kelly Durnell
    December 2nd, 2024 12:35 PM
    Thank you, Veronica! You have a beautiful brand new home! Congratulations!
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    Jorge L V
    New Haven, IN
    Posted on November 25th, 2024 04:09 PM
    Great help and easy to work with
    Reply from Kelly Durnell
    November 25th, 2024 10:09 PM
    I love that you have a brand new home! It was worth the wait to have it built by such a wonderful builder! I can imagine the memories you will make there!
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    CURTIS A D
    Fort Wayne, IN
    Posted on November 25th, 2024 04:06 PM
    Kelly made the process easy to understand and was responsive to all of our questions! We really enjoyed working with her and her team!
    Reply from Kelly Durnell, Ruoff Mortgage
    November 25th, 2024 10:07 PM
    Congratulations on your very first home! Thank you for being so on top of everything! You guys are going to love homeownership!
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    Jonathan C S
    Bluffton, IN
    Posted on November 21st, 2024 05:46 PM
    This is our second loan with Kelly as our loan officer. She has always been there for us when we needed her and treats us like her own family. We can't recommend her enough!
    Reply from Kelly Durnell, Ruoff Mortgage
    November 21st, 2024 07:54 PM
    Thank you, Jonathan~ I am happy to see your family growing.. you have a wonderful new home to watch them flourish!
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    Michael N
    Posted on November 16th, 2024 08:17 PM
    Kelly was very kind. Awesome to work with.
    Reply from Owner
    November 21st, 2024 07:55 PM
    Michael~ tell me how much you guys love your new home!!? It is perfect! You worked hard to get it for your family! Congratulations!
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    Michael J N
    Saint Joe, IN
    Posted on November 16th, 2024 08:17 PM
    Kelly was very kind. Awesome to work with.
    Reply from Kelly Durnell, Ruoff Mortgage
    November 16th, 2024 08:55 PM
    You are the best! We took a lot of turns together but in the end, you and your family got a great house! Wishing you the best always!
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    Trevor W C
    Fort Wayne, IN
    Posted on November 15th, 2024 04:27 PM
    Kelly was wonderful to work with. From start to finish, she kept us informed and on schedule with our closing. She answered all of our questions promptly and accurately. We have had a great experience working with Kelly.
    Reply from Kelly Durnell, Ruoff Mortgage
    November 15th, 2024 10:12 PM
    Trevor~ I am so happy to have helped you get into your forever home. It will be beautiful when you guys are done! Your kind words mean a lot to me!
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    About
    Additional Licenses: NMLS# 191243 | OH - MLO-OH.191243. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Conventional
    FHA
    VA
    USDA
    Indiana Housing
    Doctor's Only
    Jumbo
    Refinancing-Rate and Term
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    Positions
    • Ruoff Mortgage Company - Mortgage Loan Officer
      Nov 22, 2017 - Current
    Memberships
    • NMLS Member
    Addresses and Serving Areas

    Year Started

    1991

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 191243
    • OH - MLO-OH.191243
    Achievements
    • Rising Star 2023
    • President's Club 2020
    • President's Club 2021
    • View All
    Hobbies
    • Attending sporting events
    • Watching sports of any kind!
    • Renovating distressed homes.
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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