

Top 5%
Kelly Durnell, Ruoff Mortgage
Sales Manager | NMLS# 191243 | Ruoff Mortgage NMLS...

Additional Licenses: NMLS# 191243 | OH - MLO-OH.191243.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Excellent communication
Reply from Kelly Durnell, Ruoff Mortgage
December 20th, 2024 04:42 PM
Hi Girlie~ Your new construction home was worth the wait! Thank you for allowing me to step in and take you to the finish line!
Professional
Reply from Kelly Durnell, Ruoff Mortgage
December 4th, 2024 04:25 PM
Hey Jake~ you guys knew what you wanted and went after it! You have a super new home for your family! Congratulations!
Great customer service, very helpful for first time buyers, and worked with our schedules.
Reply from Kelly Durnell, Ruoff Mortgage
December 2nd, 2024 12:34 PM
Thank you, Caitlyn! Welcome to Homeownership!
friendly and very knowle
Reply from Kelly Durnell
December 2nd, 2024 12:35 PM
Thank you, Veronica! You have a beautiful brand new home! Congratulations!
Great help and easy to work with
Reply from Kelly Durnell
November 25th, 2024 10:09 PM
I love that you have a brand new home! It was worth the wait to have it built by such a wonderful builder! I can imagine the memories you will make there!
Kelly made the process easy to understand and was responsive to all of our questions! We really enjoyed working with her and her team!
Reply from Kelly Durnell, Ruoff Mortgage
November 25th, 2024 10:07 PM
Congratulations on your very first home! Thank you for being so on top of everything! You guys are going to love homeownership!
This is our second loan with Kelly as our loan officer. She has always been there for us when we needed her and treats us like her own family. We can't recommend her enough!
Reply from Kelly Durnell, Ruoff Mortgage
November 21st, 2024 07:54 PM
Thank you, Jonathan~ I am happy to see your family growing.. you have a wonderful new home to watch them flourish!
Kelly was very kind. Awesome to work with.
Reply from Owner
November 21st, 2024 07:55 PM
Michael~ tell me how much you guys love your new home!!? It is perfect! You worked hard to get it for your family! Congratulations!
Kelly was very kind. Awesome to work with.
Reply from Kelly Durnell, Ruoff Mortgage
November 16th, 2024 08:55 PM
You are the best! We took a lot of turns together but in the end, you and your family got a great house! Wishing you the best always!
Kelly was wonderful to work with. From start to finish, she kept us informed and on schedule with our closing. She answered all of our questions promptly and accurately. We have had a great experience working with Kelly.
Reply from Kelly Durnell, Ruoff Mortgage
November 15th, 2024 10:12 PM
Trevor~ I am so happy to have helped you get into your forever home. It will be beautiful when you guys are done! Your kind words mean a lot to me!
121–130 of 211
About
Additional Licenses: NMLS# 191243 | OH - MLO-OH.191243.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional
FHA
VA
USDA
Indiana Housing
Doctor's Only
Jumbo
Refinancing-Rate and Term
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- Ruoff Mortgage Company - Mortgage Loan OfficerNov 22, 2017 - Current
Memberships
- NMLS Member
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1991
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 191243
- OH - MLO-OH.191243
Achievements
- Rising Star 2023
- President's Club 2020
- President's Club 2021
View All
Hobbies
- Attending sporting events
- Watching sports of any kind!
- Renovating distressed homes.
View All
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us