New American Funding - Katy Shelton
New American Funding – Charlotte, NC
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Katy went above and beyond for our mutual client. She obtained a FHA approval for a home that the listing agent didn't even thought would be FHA financable. Katy alaways answerd her phone and replied to emails promptly. Despite the fact that...
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Reply from New American Funding - Katy Shelton
April 3rd, 2025 06:51 PM
It was a pleasure working with you as well. It was definitely a team effort navigating the unforeseen circumstances at the end. Your feedback is greatly appreciated, and I'm glad I could assist in achieving a smooth process. Thank you for sharing...
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Hard to reach people and get clear answers. this was my first time buying a house i don't know if its it's normal to wait days for responses but it was very frustrating how ever I do realize i was not there only client they were working with...
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Reply from New American Funding - Katy Shelton
March 6th, 2025 04:57 PM
Hi John, Thank you for taking the time to share your feedback. I'm really sorry to hear about the frustrations you experienced while trying to reach us. Buying a home is such an important milestone, and I understand how vital timely communication...
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Everyone was informative and available when I had questions, and the while whole process was a breeze all the way from applying to closing.
Reply from Katy Shelton - New American Funding
February 12th, 2025 05:29 PM
Thank you Alex. It was a pleasure to work with you. I'm so happy for you and your family. I'm always here to help. :)
Katy was amazing throughout the entire process. I'd highly recommend her to anyone looking to buy or refinance. She always went above and beyond to ensure I knew exactly where I was at in the process. Thank you!
Reply from Katy Shelton
December 2nd, 2024 03:47 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Katy made this experience GREAT!! They were available to walk us through everything and made the whole experience even with all the hiccups feel lessened even with all the craziness of life. Balanced personal and professional performance with...
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Reply from Katy Shelton
October 9th, 2024 02:11 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
I recently had the pleasure working with Katy. I can’t sing her praises enough. She truly understood our unique needs, and went above and beyond through the entire process. I whole heartedly would recommend Katy’s professionalism and expertise....
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Reply from Katy Shelton - New American Funding
February 12th, 2025 05:30 PM
Daniela, thank you so much for your kind words! It was a true pleasure working with you and being part of your journey to homeownership. I'm thrilled to hear that you felt supported and understood throughout the process. Your trust and appreciation...
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It felt that the company wanted us to succeed in the purchasing of our home. There's so much housing discrimination out there, it felt your team were our champions.
Reply from Katy Shelton
October 1st, 2024 04:45 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
Smooth, easy transaction !
Reply from Katy Shelton - New American Funding
February 12th, 2025 05:30 PM
Gary, I'm thrilled to hear that your experience was smooth and easy! It's always my goal to make the process as seamless as possible for my clients. Thank you for trusting me and New American Funding to assist you. If you ever need anything...
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Katy was very friendly and helpful. Always accessible ( phone or email ).
Reply from Katy Shelton
July 17th, 2024 02:54 PM
Congratulations on your new home. It's a beauty! If you ever need anything or have any questions, please don't hesitate to reach out. It was a pleasure working with you and Anthony. :)
Katy Shelton.
Reply from Katy Shelton
July 17th, 2024 02:56 PM
Congratulations! I'm so happy for you both and love your new home. I'm always around if you need anything or have any questions.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
Purchase
Refinance
Conventional Loan
VA Loan
FHA Loan
Reverse Mortgage
Construction Loan
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Addresses and Serving Areas
Primary Serving Area
Year Started
2001
Time Zone
Pacific Standard Time (PST)
Licenses
- FL
- GA
- IL
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Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing