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Katerina Stephens - Loan Officer | NMLS # 1574190 in San Ramon, CA

Katerina Stephens

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Loan Officer | NMLS # 1574190

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At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Reviews from Web
  • Encompass
    I
    IRINA H
    Alameda, CA
    Posted on September 13th, 2020 04:45 PM
    Katia is great she helped us through the process and always kept us informed about was was going on. She was always there when we needed her to answer our questions. She would remind us when our deadlines were coming up. She was very pleasant...
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  • Encompass
    R
    Rob H
    Brentwood, CA
    Posted on September 11th, 2020 12:42 AM
    Good
  • Encompass
    M
    Maryann H
    Brentwood, CA
    Posted on September 9th, 2020 02:01 AM
    Katerina was very diligent in making sure we understood the process and what to expect.
  • Encompass
    M
    Mary K
    Lake Elsinore, CA
    Posted on September 3rd, 2020 01:52 PM
    I appreciated always being kept up to date regarding all of the steps in my loan process
  • Encompass
    W
    William G
    Piedmont, CA
    Posted on September 1st, 2020 04:58 PM
    Katerina was always available and very helpful. She made the sometimes stressful process as smooth and easy as possible.
  • Encompass
    S
    Suzanne E
    Tracy, CA
    Posted on August 28th, 2020 02:28 PM
    Katerina works quickly and efficiently to provide a seamless experience. I am incredibly grateful for her efforts and the closure of my loan!
  • Encompass
    M
    Michael S
    San Francisco, CA
    Posted on August 26th, 2020 04:17 PM
    Katerina made the process easier than I could have imagined as a 1st time home-buyer. She was incredibly pleasant to talk to at all times during the loan process and got the job done with no problem at all.
  • Encompass
    M
    Michael M
    San Ramon, CA
    Posted on August 24th, 2020 03:52 PM
    Katerina was so helpful throughout the entire process and spent the time explaining each step. She was available all the time and responded to phone calls and emails immediately. She was a pleasure to work with.
  • Encompass
    Y
    Yeweyneshet Z
    Rancho Cordova, CA
    Posted on August 13th, 2020 11:55 PM
    Katrina communicates very well. She has good customer service skills. She was very helpful and we were happy with her.
  • Encompass
    H
    Haileyesus T
    Rancho Cordova, CA
    Posted on August 13th, 2020 11:54 PM
    Katerina helped us in every step of the way in securing our refi loan, answering any questions we had. She was very helpful and not tired of being "bothered" by phone calls to elaborate arising questions with new documents sent, in office or...
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    About
    At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Mortgage Refinance
    Bridge Loans
    Fixed Rate Mortgages
    USDA Loans
    Qualified Mortgage Pre-Approvals
    Non-QM
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    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS # 1574190
    Hobbies
    • horseback riding
    • hiking
    • windsurfing
    • View All
    Disclaimer
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