Karen Sims
Loan Officer | NMLS# 150336|TN: 108129| AL: 59063|...
I was born and raised in Ringgold, Georgia I enjoy playing piano and I love music, reading, taking trips to the beach, and spending time with the grandchildren. Being an accountant was my plans throughout college. After obtaining a BS Degre... Show More
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Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Karen was super helpful. This was our first time buying a house and she did a great job explaining everything and responded to all of our questions quickly.
Reply from Karen Sims
February 26th, 2025 10:26 PM
Melissa, thank you so much for your kind words! It was a pleasure working with you and guiding you through the home buying process. I'm thrilled to hear that you felt supported and well-informed. If you ever have more questions or need assistance...
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This was our first time financing a house and Karen was easy to communicate with and knew the process well!
Reply from Karen Sims
January 24th, 2025 03:00 PM
I'm so pleased to hear that you found our communication and process to your liking during your first home financing experience, Sarah! Your positive review means a lot to me and the team at Highlands Residential Mortgage, Ltd. I look forward...
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Karen was already ready to help answer any questions we had! She was also super responsive to any messages sent! Overall just an amazing person to work with.
Reply from Karen Sims
January 10th, 2025 04:38 PM
Hi Kenan, thank you so much for your kind words and the 5-star rating. I'm glad I could assist you and answer all your questions in a timely manner. It's always my goal to provide excellent service. I appreciated the opportunity to work with...
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Communication and explanation of what was going on
Reply from Karen Sims
January 8th, 2025 04:07 PM
Thank you, Bettye, for taking the time to leave feedback. I'm sorry to see that your experience with Highlands Residential Mortgage didn't hit the 5-star mark. I strive to offer clear communication and thorough explanations, and it sounds like...
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A couple of hiccups, but everything was handled in a timely manner. Being able to do everything online is a great
asset!
Reply from Karen Sims
December 24th, 2024 01:46 PM
Thank you so much for your positive feedback and for the 5-star rating, Allen! I'm glad to hear that despite a few hiccups, you found our process timely and the online aspect beneficial. I'm always striving to provide the best possible service...
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Karen is always awesome to work with!
Reply from Karen Sims
November 30th, 2024 01:45 PM
I'm so pleased to hear that you had a positive experience, Chase! It's always a pleasure to work with you as well. Your feedback means a lot to us here at Highlands Residential Mortgage, Ltd. Looking forward to assisting you again in the future....
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Karen was always just a phone call away if I had any questions . This was my first home buy and she made it feel easy and exciting handling all the dirty work while I was able to focus on the exciting fun part of hkme buying.
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Reply from Karen Sims
November 20th, 2024 12:42 PM
Hi Haley, I'm thrilled to hear you had such a positive experience with me at Highlands Residential Mortgage, Ltd. I'm glad I could help make your first home buying process easy and exciting. It was a joy to handle all the hard work for you,...
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I had many questions throughout this process, and Karen quickly answered them. She not only answered my questions but explained the process and reasoning.
Karen was always there too help and explain anything I didn’t understand!
Karen was absolutely wonderful at communicating with us each step of the way. As first time home buyers we didn’t really know what we were doing but Karen kept us informed and made the process as stress free as possible.
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About
I was born and raised in Ringgold, Georgia I enjoy playing piano and I love music, reading, taking trips to the beach, and spending time with the grandchildren. Being an accountant was my plans throughout college. After obtaining a BS Degree from The University of Tennessee in accounting in 1992, I decided to work in the mortgage industry, starting as a loan processor and later becoming a loan officer. I love working with homebuyers and helping them to obtain the home of their dreams. Watching a first time homebuyer walk away from the closing table with the keys to his/her new home is priceless!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 150336,TN: 108129, AL: 59063, GA: 28150
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