Top 5%
Justin Phillips, Ruoff Mortgage
Senior Loan Officer | NMLS# 1067984 | Ruoff Mortga...
Additional Licenses: NMLS# 1067984.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and ... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Working with Justin couldn’t have been any easier. Answers to questions were always prompt and accurate.
Reply from Owner
May 21st, 2025 08:06 PM
I'm thrilled to hear that your experience was smooth and that I was able to provide prompt and accurate answers to your questions. It was a pleasure working with you.
Working with Justin couldn't have been any easier. All of my questions were promptly answered and everything was explained to me in a way that I could understand.
Reply from Justin Phillips
March 17th, 2025 04:31 PM
Thank you so much for your kind words and for taking the time to leave such a positive review. It was a pleasure working with you throughout the process. I’m glad to hear that I could make everything clear and straightforward for you. If you...
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Justin was very knowledgeable and extremely friendly. I felt like he was in my corner through the whole process.
Justin was very knowledgeable and extremely friendly. I felt like he was in my corner through the whole process.
Reply from Justin Phillips
February 3rd, 2025 01:06 PM
Kristi, thank you so much for your kind words. It means a lot to me that you felt I was in your corner. I truly try to make the mortgage process as smooth as possible for everyone, and I'm happy to hear I succeeded with you. I appreciate you...
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Was informative and kept up to date on the process and what was needed
Reply from Justin Phillips
January 8th, 2025 12:27 PM
I'm thrilled to hear that you found our updates informative and helpful. Ensuring you're well-informed and guiding you through the process is one of our top priorities at Ruoff Mortgage. Thank you for the positive review and the 5-star rating,...
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Justin and his team was very professional and patient with our home buying process and we highly recommend Ruoff Morgage to future home buyers. Thanks again Justin!! You were great to work with
Reply from Owner
May 21st, 2025 08:06 PM
I'm thrilled to hear that you had a positive experience with the home buying process. It was a pleasure working with you, and I appreciate your recommendation of Ruoff Mortgage. Thank you for your kind words!
Justin and his team was very professional and patient with our home buying process and we highly recommend Ruoff Morgage to future home buyers. Thanks again Justin!!
Reply from Justin Phillips
January 1st, 2025 06:09 PM
I'm incredibly grateful for your positive feedback, Jason! It was a pleasure to assist you throughout your home buying process. Your recommendation means a lot to both myself and the team at Ruoff Mortgage. If you ever need any further assistance,...
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Very responsive, online application was easy to use, and friendly staff.
Worked hard to make things happen in a short window of time. Excellent communication and all around customer service experience
Great Service!
Reply from Justin Phillips
December 30th, 2024 05:21 PM
I'm thrilled to know you found my service great, Christopher! Your feedback means a lot to me and the team here at Ruoff Mortgage. We strive to provide the best services to our clients, and your high rating validates our efforts. Please don't...
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About
Additional Licenses: NMLS# 1067984.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
FHA
VA
USDA
Excellent Customer Service
Conventional, FHA, VA, USDA, IHCDA Programs, Down Payment Assistance, Jumbo
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Positions
- Ruoff Mortgage - Senior Loan Officer Nov 1st, 2020 - Current
Memberships
- Muncie Sports Commission Board Member
- MEIAR
- Board Member Muncie Sports Comission
Addresses and Serving Areas
Primary Serving Area
Year Started
2021
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1067984
Awards
Hobbies
- Fishing
- Golfing
- Strength Training
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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