Top 5%
Justin Phillips, Ruoff Mortgage
Senior Loan Officer | NMLS# 1067984 | Ruoff Mortga...
Additional Licenses: NMLS# 1067984.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and ... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
It was an absolute pleasure working with Justin. We highly recommend him for your mortgage needs!
Justin provided excellent insight into how to proceed with the re-financing of our home and debt management. He gave us peace of mind and excellent customer service. We will definitely recommend Justin to anyone who needs these services. Thank...
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Reply from Justin Phillips
December 27th, 2024 07:18 PM
I'm incredibly grateful for your kind words, Maureen. I'm thrilled to hear that you found value in our discussions about refinancing and debt management. It was my pleasure to help bring you peace of mind during this process. Your recommendation...
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Justin was excellent in every regard. Great communication and got things done in record time. Would recommend to anyone
Reply from Justin Phillips
December 27th, 2024 05:56 PM
Thank you so much for your feedback, Quaid. I'm really pleased to hear that you were satisfied with the communication and efficiency of the process. I strive for excellence in all aspects of my work and your review confirms that aim. Your recommendation...
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Justin Phillips, Ruoff Mortgage has received a review with 5 star rating from Shanielle S
Quick response; very organized; professional and knowledgeable
Reply from Justin Phillips, Ruoff Mortgage
December 4th, 2024 04:08 PM
Thanks, Shanielle!! Glad that I was able to be of assistance with your home-buying process. Appreciate both of you working with me to make this an easygoing process. Cheers to a new milestone, and many new memories in your new home!
Justin Phillips, Ruoff Mortgage has received a review with 5 star rating from Brian A
It was a very overwhelming process that what made very smooth by Justin Phillips our loan officer.
Reply from Justin Phillips, Ruoff Mortgage
November 30th, 2024 04:26 PM
Thanks, Brian! It was a pleasure getting to know both of you. I am glad I could assist. I wish you and your family a Happy Holiday season!!
Justin was a very xplained ts if we were his family, made our problems his problems in order to find the best solution for those problems
Reply from Justin Phillips, Ruoff Mortgage
November 29th, 2024 08:16 PM
I really appreciate your kind words, Bryce. I'm thrilled to hear that you felt like family during our time working together. I'm looking forward to catching up in the future and hearing about the family. Happy Holidays!!
Justin was Very transparent and quick to communicatinf with Us. Overall experience was good.
Justin went above & beyond to exceed my expectations of the loan proces. He helped me every step of the way with great communication & transparency! Justin even referred me to the CFPB to get a wrongful collection removed from my credit report,...
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Reply from Justin Phillips
December 2nd, 2024 07:45 PM
Really glad to hear that the loan process went smoothly for you, Kendra! It's my goal to provide the best service possible, so I'm thrilled that you found the process easy and helpful. Remember, if you ever have any other questions about home...
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About
Additional Licenses: NMLS# 1067984.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
FHA
VA
USDA
Excellent Customer Service
Conventional, FHA, VA, USDA, IHCDA Programs, Down Payment Assistance, Jumbo
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Positions
- Ruoff Mortgage - Senior Loan Officer Nov 1st, 2020 - Current
Memberships
- Muncie Sports Commission Board Member
- MEIAR
- Board Member Muncie Sports Comission
Addresses and Serving Areas
Primary Serving Area
Year Started
2021
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1067984
Awards
Hobbies
- Fishing
- Golfing
- Strength Training
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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