Top 5%
Justin Phillips, Ruoff Mortgage
Senior Loan Officer | NMLS# 1067984 | Ruoff Mortga...
Additional Licenses: NMLS# 1067984.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and ... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Bring out in the community, initally, helped us he connected to Justin, long before we knew we were buying a house. it was a no brainer which loan officer we would go with when the time came!
Reply from Justin Phillips
May 12th, 2025 01:39 PM
I'm glad to have been a part of your home-buying journey, Jesseca. It's great to hear that our early connection in the community helped when it came time to choose a loan officer. Thank you for your kind words and for choosing Ruoff Mortgage....
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Justin Phillips, Ruoff Mortgage has received a review with 5 star rating from Matthew J
Reply from Owner
June 18th, 2025 08:04 PM
I'm thrilled to know you had a positive experience, Matthew. Your satisfaction is important to me, and I'm grateful for the opportunity to assist you with your mortgage needs. Thank you for your kind words and high rating.
Why was it excellent? Because Justin is excellent. Justin is one of those guys that you just want to be around. He's cool and kind and definitely someone that others can look up to. I wish we were friends outside of him being our loan officer!...
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Reply from Justin Phillips
April 18th, 2025 03:15 PM
I'm thrilled to hear that you had such a positive experience working with me. It was a pleasure assisting you, and I appreciate your kind words. I'll certainly consider updating my profile photo to give the beard the recognition it deserves!...
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Great communication
Reply from Justin Phillips
April 16th, 2025 10:49 PM
I'm glad to hear that you were satisfied with the communication, Sean. It was a pleasure assisting you throughout the process. Thank you for choosing Ruoff Mortgage.
Every time I called or text Justin a question, he knew the answer,no putting me off till the next day. He was awesome to work with.
Reply from Justin Phillips
April 10th, 2025 10:39 PM
I'm thrilled to hear that I was able to promptly provide the answers you needed. It was a pleasure working with you, and I'm glad I could assist effectively. Thank you for your kind words.
Class act , if you’re looking for a quick closing Ruoff and Justin are the ones to call , used them more than once highly recommend !
Prompt and clear communication, made a great loan experience!
Reply from Justin Phillips, Ruoff Mortgage
May 12th, 2025 01:45 PM
I'm thrilled to hear that you had a great loan experience with prompt and clear communication. Assisting you was a pleasure, and I appreciate your feedback on our service at Ruoff Mortgage.
Justin is a pretty mothereffer and does great job
Reply from Justin Phillips
April 4th, 2025 03:06 PM
Thank you for your feedback, Sean. I'm glad to hear that you were satisfied with the service provided. If there's anything more I can assist you with, please let me know.
Justin Phillips, Ruoff Mortgage has received a review with 5 star rating from Micah S
Reply from Owner
June 18th, 2025 08:05 PM
I'm glad to hear that you had a positive experience with your mortgage process. It was a pleasure assisting you, and I appreciate your feedback and trust in Ruoff Mortgage.
Was available whenever I needed. communicate very well
Reply from Justin Phillips
April 3rd, 2025 09:09 PM
I'm glad I could be there when you needed assistance and that our communication met your expectations. Thank you for your kind words and for choosing Ruoff Mortgage.
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About
Additional Licenses: NMLS# 1067984.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
FHA
VA
USDA
Excellent Customer Service
Conventional, FHA, VA, USDA, IHCDA Programs, Down Payment Assistance, Jumbo
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Positions
- Ruoff Mortgage - Senior Loan Officer Nov 1st, 2020 - Current
Memberships
- Muncie Sports Commission Board Member
- MEIAR
- Board Member Muncie Sports Comission
Addresses and Serving Areas
Primary Serving Area
Year Started
2021
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1067984
Awards
Hobbies
- Fishing
- Golfing
- Strength Training
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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