Top 5%
Justin Phillips, Ruoff Mortgage
Senior Loan Officer | NMLS# 1067984 | Ruoff Mortga...
Additional Licenses: NMLS# 1067984.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and ... Show More
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Business Hours
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Justin was absolutely excellent. He made sure our process was smooth and well understood. He had my questions answered before I even needed to ask. We truly enjoyed working with him and would recommend him to anyone!! Thanks again Justin Phillips!!!...
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Reply from Justin Phillips
June 11th, 2025 03:11 PM
I'm thrilled to hear that your experience was so positive. It was a pleasure assisting you throughout the process, and I appreciate your kind recommendation. Thank you for choosing Ruoff Mortgage!
Justin was excellent and would highly recommend him to anyone looking to get a home loan
Reply from Justin Phillips, Ruoff Mortgage
June 9th, 2025 01:12 PM
I'm glad to hear that you had a positive experience with the home loan process. Thank you for your recommendation. It was a pleasure assisting you at Ruoff Mortgage.
The over all communication with the staff.
Reply from Justin Phillips
May 26th, 2025 03:13 PM
We appreciate your feedback on the communication with our team. Ensuring clear and effective communication is important to us. If there's anything else we can assist you with, please let us know.
Justin Phillips, Ruoff Mortgage has received a review with 5 star rating from Noah D
Reply from Owner
June 18th, 2025 08:04 PM
Thank you for the excellent rating, Noah. I'm thrilled to hear that you had a positive experience. It was a pleasure assisting you with your mortgage needs at Ruoff Mortgage. If you have any further questions or need assistance in the future,...
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justin made the process easy and less stressful for me
Reply from Justin Phillips, Ruoff Mortgage
May 14th, 2025 04:11 PM
I'm pleased to hear that I could make the process easy and less stressful for you. Thank you for your kind words, Noah. If you have any further questions or need assistance, feel free to reach out.
Justin Phillips, Ruoff Mortgage has received a review with 5 star rating from Peter M
Reply from Owner
June 18th, 2025 08:04 PM
I'm thrilled to know that you had a positive experience with my services at Ruoff Mortgage. Your satisfaction is very important to me, and I appreciate your trust and feedback. Thank you for the excellent rating!
Timely communication, easy document submissions, and great customer service.
Reply from Justin Phillips
May 22nd, 2025 04:34 PM
I'm thrilled to hear that you experienced timely communication, easy document submissions, and great customer service. It was a pleasure assisting you throughout the process at Ruoff Mortgage. Thank you for your feedback, Peter.
Super easy to deal with and good communication
Reply from Justin Phillips, Ruoff Mortgage
May 12th, 2025 01:39 PM
I'm thrilled to hear that you found the process easy and appreciated the communication. It was a pleasure working with you, Josh. Thank you for your kind words and trusting Ruoff Mortgage.
Justin was great to work with. He was on the ball with everything. Keeping us up to date and walking us through things we didn't understand. I would highly recommend him to anyone. He made the experience flawless.
Reply from Justin Phillips
April 28th, 2025 03:51 PM
I'm delighted to hear that you had a seamless experience with your mortgage process, Brian. It was a pleasure working with you, and I appreciate your recommendation. Thank you for your kind words!
Justin did a great job getting back to emails and was very helpful and willing to work through any difficulties.
Reply from Justin Phillips
April 18th, 2025 04:39 PM
I'm thrilled to hear that you found my communication and assistance helpful throughout the process. It was a pleasure working through any challenges together. Thank you for your kind words and the positive review.
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About
Additional Licenses: NMLS# 1067984.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
FHA
VA
USDA
Excellent Customer Service
Conventional, FHA, VA, USDA, IHCDA Programs, Down Payment Assistance, Jumbo
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Positions
- Ruoff Mortgage - Senior Loan Officer Nov 1st, 2020 - Current
Memberships
- Muncie Sports Commission Board Member
- MEIAR
- Board Member Muncie Sports Comission
Addresses and Serving Areas
Primary Serving Area
Year Started
2021
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1067984
Awards
Hobbies
- Fishing
- Golfing
- Strength Training
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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