Top 5%
Justin Phillips, Ruoff Mortgage
Senior Loan Officer | NMLS# 1067984 | Ruoff Mortga...
Additional Licenses: NMLS# 1067984.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and ... Show More
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9 AM to 5 PM
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9 AM to 5 PM
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Reviews from Web
Justin was AWESOME !!
Reply from Justin Phillips, Ruoff Mortgage
October 9th, 2025 04:25 PM
Thanks, Anna! Appreciate the comments. Looking forward to hearing about the house, and the new golf simulator :)
Justin Phillips, Ruoff Mortgage has received a review with 5 star rating from Elaina H
Reply from Owner
November 10th, 2025 04:25 PM
Thanks, Elaina!!
Great support and communication.
Reply from Justin Phillips, Ruoff Mortgage
October 9th, 2025 03:30 PM
Thank you for taking the time to share your experience! Hope that you and the family enjoy the house. Looking forward to hearing from you!
Justin helped in more ways than I could have asked for. He was there night or day to help answer any questions I had. I would recommend Justin to any friends or family that need assistance with this service. Made this process as stress free...
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Reply from Owner
October 9th, 2025 03:36 PM
It's great to hear that I was able to assist you effectively at any time during the process. Glad I could contribute to making your experience as stress-free as possible. Your recommendation to friends and family means a lot. If you ever have...
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was very helpful throughout this process. He was very knowledgeable in a field that I wasn't familiar with. He was always there to answer any questions or concerns that I had. It didn't matter what time I called or texted Justin he was there...
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Reply from Justin Phillips, Ruoff Mortgage
October 6th, 2025 01:56 PM
Appreciate the review, feedback, and any referrals. Looking forward to helping you out in the future, and seeing the family grow!
Justin did an exceptional job! He made what should have been a difficult process very smooth! This is my 11th time obtaining a mortgage and was by far my best experience yet!
Reply from Owner
November 10th, 2025 04:26 PM
Thanks, Sam! Hope all is well!
Being a business owner makes the underwriting process much more complicated! Justin handled everything and made it an extremely smooth process. I have actually had 11 mortgages now and this was by far my best experience!
Reply from Justin Phillips, Ruoff Mortgage
September 16th, 2025 02:28 PM
Only the best for you, my friend! Thanks again for trusting me to take care of this for you, greatly appreciated.
Having a very well diversed loan officer
Reply from Justin Phillips, Ruoff Mortgage
August 30th, 2025 01:10 AM
I'm glad to know you appreciated the diverse skills I bring to the table as a loan officer. It's important to me to provide comprehensive support and guidance. Your feedback is greatly valued, and I'm here if you need any further assistance....
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Justin Phillips, Ruoff Mortgage has received a review with 5 star rating from Josh C
Reply from Owner
November 10th, 2025 04:26 PM
Thanks, Josh! Hope all is well your way!!
Justin was very informative and helpful throughout the whole process. He always answered all of our questions and helped us through everything.
Reply from Justin Phillips, Ruoff Mortgage
August 11th, 2025 01:32 PM
I'm glad to know you found the process informative and helpful. It's important to me that all your questions were answered, and I'm pleased I could assist you every step of the way. Thank you for your feedback and for choosing Ruoff Mortgage....
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About
Additional Licenses: NMLS# 1067984.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
FHA
VA
USDA
Excellent Customer Service
Conventional, FHA, VA, USDA, IHCDA Programs, Down Payment Assistance, Jumbo
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Positions
- Ruoff Mortgage - Senior Loan Officer Nov 1st, 2020 - Current
Memberships
- Muncie Sports Commission Board Member
- MEIAR
- Board Member Muncie Sports Comission
Addresses and Serving Areas
Primary Serving Area
Year Started
2021
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1067984
Awards
Hobbies
- Fishing
- Golfing
- Strength Training
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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