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Justin Jones

Name: Ruoff Mortgage - Carmel
Address: 11711 North Meridian Street Suite 130, Carmel, Indiana, 46032
Telephone: +1-317-650-4749
Rating: 4.98

Senior Loan Officer | NMLS# 2002890 | Ruoff Mortga...

Ruoff Mortgage - Carmel

4.98

(93)

Mortgage

Mortgage Loan Officer

Contact Info

(317) 650-4749

Carmel, IN

https://www.ruoff.com/justinjones

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.98

(93)

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Experience.com

4.96

(43)

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5.0

(4)

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5.0

(46)

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From the start, Justin was upfront about the entire loan process and fees that were involved. He answered all the questions I had regardless of the time of day or if it was the weekend. Justin is very knowledgeable in all aspects of the loan...

Reply from Justin Jones

April 20th, 2026 06:26 PM

Thomas, I'm grateful for your positive feedback. It's important to me to provide clear information and be available whenever you need assistance, whether it’s during the week or on weekends. I'm happy to have helped you secure favorable terms,...

Justin has been a fantastic asset to my real estate clients. He is easy to contact, a wealth of knowledge, and always comes through in presenting the best possible loan product for the individual clients. Justin makes sure all aspects are secure...

Reply from Owner

March 2nd, 2026 02:18 PM

Thank you so much for the incredibly generous words Holly! Helping your clients feel confident and cared for throughout the process is always the goal. Buying a home is a big deal, and they deserve clear communication, smart strategy, and zero...

Highly recommend, Justin! As a realtor, referring a client to a lender is a lot of responsibility. Justin has always exceeded my clients expectations and truly cares for each client. He is thorough, educational and professional.

Reply from Owner

February 27th, 2026 08:26 PM

Thanks for the kind words, Logan. I always appreciate working with a like minded counterpart like yourself who prides themselves on education and communication. I look forward to our continued partnership!

Justin was great! He made the whole house buying experience super easy and made me feel comfortable about buying by giving me the numbers each step of the way!

Reply from Owner

February 27th, 2026 08:24 PM

Thank you for the glowing review, Jake! It was great getting you into your first home and that you found me providing the numbers for the houses you looked at beneficial. I can't wait to see what touches you put on the house.

Justin was great!

Reply from Justin Jones

February 23rd, 2026 04:19 PM

I appreciate your feedback, Maddy. I'm glad to hear you had a positive experience. If you have any further needs or questions, feel free to reach out anytime.

Justin was amazing during the home buying process! It didn’t matter what hour we needed help, he was there for us. There was clear communication from the start which allowed for a seamless transaction!

Reply from Owner

February 19th, 2026 07:35 PM

Thank you for the glowing review Maddy! I'm glad I could be there for you throughout the home buying process. Providing clear communication and support whenever needed is something I take seriously to ensure everything goes smoothly. I look...

Justin is an excellent Lender to work with. As a realtor, I am always confident in Justin‘s communication and knowledge. His client care is second to none!

Reply from Owner

February 19th, 2026 07:36 PM

I'm grateful for your kind words, Cooper. Keeping open lines of communication and providing knowledgeable service is a priority for me, especially when working alongside great realtors like yourself. I look forward to our continued partnership!...

The people at ruoff are all great and very helpful!

Reply from Justin Jones

February 19th, 2026 07:39 PM

I'm glad to hear that you found the support from everyone here at Ruoff Mortgage helpful, Jake. I'm excited to see what renovations you will be able to do now that the house is finally yours. I look forward to staying in touch and if there...

Justin Jones has received a review with 5 star rating from Adison L

Reply from Owner

February 11th, 2026 07:37 PM

Thank you for the excellent rating, Adie! It was a pleasure getting to work with both you and Clayton. Now time to plan that wedding!

Justin was awesome to work with throughout our mortgage process! Super responsive, easy to talk to, and really good at explaining all the numbers and options without making it overwhelming. He stayed on top of everything, kept the process moving,...

Reply from Justin Jones

February 11th, 2026 07:35 PM

I appreciate your kind words, Clayton. It's great to know that I could make the mortgage process easier and less stressful for you. Providing clear explanations and staying responsive are important to me, so I'm glad it resonated with you....

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Specialities

Mortgage Lending

Conventional Loans