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Justin Jones
Senior Loan Officer | NMLS# 2002890 | Ruoff Mortga...

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
You did great at keeping us on task throughout the process to get to the finish line.
Reply from Justin Jones
June 30th, 2026 03:05 PM
Brian, I'm pleased to hear that I could help keep you on task throughout the process. Thank you for your positive feedback. It's nice to know I could support you in reaching the finish line.
Great communicator willing to go above and beyond for his clients. Not only does he provide great service but also follows up and stays in touch post closing. Also love that he and his company have client appreciation events for up to date...
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Reply from Owner
June 18th, 2026 01:49 PM
Justin, I'm pleased to hear that you appreciated my communication and dedication to going above and beyond for my clients. Staying in touch post-closing and hosting client appreciation events are important to me, and I'm glad you value these...
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Justin kept us very well informd though the wholeprocess and his professional and knowledge was very helpful though the process I would HIGHLY recommend him to any who was selling there home! Thank you again for the experience
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Reply from Justin Jones
June 18th, 2026 01:49 PM
Bruce, I'm thankful for your kind words and pleased to hear that you found my communication and expertise helpful throughout the process. Your recommendation means a lot to me, and I'm happy I could assist you with buying your new home for...
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Justin was great , great communication
Thank you!
Reply from Justin Jones
June 18th, 2026 01:49 PM
Phyllis, I appreciate your kind words and am pleased to hear that you valued the communication. Thank you for sharing your positive experience!
Justin really helped me out with learning how the process of buying a home works, from the start to finish he had our backs and made sure that if we didn't understand something to ask. He explained every step of the process and broke it down...
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Reply from Owner
June 4th, 2026 01:13 PM
Aaron, I appreciate your thoughtful feedback and I'm glad to hear that you felt supported throughout the home-buying process. It's great to know that my explanations were helpful and that you felt comfortable asking questions. Thank you for...
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Justin was very helpful with answering all my questions as a first time home buyer and made sure that I understood everything before going forward
Reply from Justin Jones
June 3rd, 2026 06:02 PM
Aaron, I appreciate your kind words and am glad to hear that I could assist you with your questions as a first-time homebuyer. It's good to know that you felt informed and understood each step of the process.
Justin was very quick to respond, very knowledgeable, and always very helpful when we had any questions or concerns!
Reply from Justin Jones
June 3rd, 2026 06:00 PM
Olivia, I'm grateful for your kind words and pleased to know that my responsiveness and knowledge were helpful to you. It's nice to hear that you felt supported throughout the process. Thank you for sharing your positive experience!
Thank you!
Reply from Justin Jones
June 3rd, 2026 05:57 PM
Brittany, thank you for your kind words! I'm pleased to know that you had a positive experience.
Justin is one of the few lenders that are actually good. He communicates fast and doesn’t play games with you. Would recommend to anyone. Great lender and a great guy.
Reply from Owner
June 3rd, 2026 05:56 PM
Matt, I appreciate your kind words and recommendation. I pride myself on upfront and honest communication, so it's good to know that my straightforward communication and approach were helpful to you. Thank you for sharing your positive experience!...
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Justin Is the best . Have several clients that have worked with him and always said great things.
Reply from Justin Jones
June 3rd, 2026 05:56 PM
Matt, I appreciate your kind words and the trust you and your clients have placed in me. It's great to hear that their experiences have been positive, and I'm thankful for the opportunity to work with them and you. I look forward to our continued...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Mortgage Lending
Conventional Loans
FHA Loans
USDA Loans
Down Payment Assistance
Debt Service Coverage Ratio (DSCR) Loans
Bank Statement Loans
New Construction
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Memberships
- MIBOR
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2020
Time Zone
Eastern Standard Time (EST)
Licenses
- IN NMLS: 2002890
- OH: MLO-OH.2002890
Hobbies
- Spending time with family and friends
- Avid sports fan - Purdue, Packers, Brewers, Bucks, Red Wings, Chelsea FC
- Traveling
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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