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Justin Jones - Senior Loan Officer | NMLS# 2002890 | Ruoff Mortgage NMLS#141868 in Carmel, IN
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Justin Jones

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Senior Loan Officer | NMLS# 2002890 | Ruoff Mortga...

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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
  • Encompass
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    Brian M
    Connersville, IN
    Posted on June 25th, 2026 11:45 PM
    You did great at keeping us on task throughout the process to get to the finish line.
    Reply from Justin Jones
    June 30th, 2026 03:05 PM
    Brian, I'm pleased to hear that I could help keep you on task throughout the process. Thank you for your positive feedback. It's nice to know I could support you in reaching the finish line.
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    Justin J
    Posted on June 16th, 2026 09:37 PM
    Great communicator willing to go above and beyond for his clients. Not only does he provide great service but also follows up and stays in touch post closing. Also love that he and his company have client appreciation events for up to date...
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    Reply from Owner
    June 18th, 2026 01:49 PM
    Justin, I'm pleased to hear that you appreciated my communication and dedication to going above and beyond for my clients. Staying in touch post-closing and hosting client appreciation events are important to me, and I'm glad you value these...
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    Bruce A B
    Franklin, IN
    Posted on June 16th, 2026 08:44 PM
    Justin kept us very well informd though the wholeprocess and his professional and knowledge was very helpful though the process I would HIGHLY recommend him to any who was selling there home! Thank you again for the experience
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    Reply from Justin Jones
    June 18th, 2026 01:49 PM
    Bruce, I'm thankful for your kind words and pleased to hear that you found my communication and expertise helpful throughout the process. Your recommendation means a lot to me, and I'm happy I could assist you with buying your new home for...
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    Phyllis A B
    Franklin, IN
    Posted on June 16th, 2026 04:41 PM
    Justin was great , great communication Thank you!
    Reply from Justin Jones
    June 18th, 2026 01:49 PM
    Phyllis, I appreciate your kind words and am pleased to hear that you valued the communication. Thank you for sharing your positive experience!
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    Aaron B
    Posted on June 3rd, 2026 09:34 PM
    Justin really helped me out with learning how the process of buying a home works, from the start to finish he had our backs and made sure that if we didn't understand something to ask. He explained every step of the process and broke it down...
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    Reply from Owner
    June 4th, 2026 01:13 PM
    Aaron, I appreciate your thoughtful feedback and I'm glad to hear that you felt supported throughout the home-buying process. It's great to know that my explanations were helpful and that you felt comfortable asking questions. Thank you for...
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    Aaron B
    Connersville, IN
    Posted on May 30th, 2026 03:12 PM
    Justin was very helpful with answering all my questions as a first time home buyer and made sure that I understood everything before going forward
    Reply from Justin Jones
    June 3rd, 2026 06:02 PM
    Aaron, I appreciate your kind words and am glad to hear that I could assist you with your questions as a first-time homebuyer. It's good to know that you felt informed and understood each step of the process.
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    Olivia R
    Connersville, IN
    Posted on May 29th, 2026 12:48 PM
    Justin was very quick to respond, very knowledgeable, and always very helpful when we had any questions or concerns!
    Reply from Justin Jones
    June 3rd, 2026 06:00 PM
    Olivia, I'm grateful for your kind words and pleased to know that my responsiveness and knowledge were helpful to you. It's nice to hear that you felt supported throughout the process. Thank you for sharing your positive experience!
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    Brittany B
    Sheridan, IN
    Posted on May 28th, 2026 03:01 PM
    Thank you!
    Reply from Justin Jones
    June 3rd, 2026 05:57 PM
    Brittany, thank you for your kind words! I'm pleased to know that you had a positive experience.
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    Matt A
    Posted on May 25th, 2026 08:35 PM
    Justin is one of the few lenders that are actually good. He communicates fast and doesn’t play games with you. Would recommend to anyone. Great lender and a great guy.
    Reply from Owner
    June 3rd, 2026 05:56 PM
    Matt, I appreciate your kind words and recommendation. I pride myself on upfront and honest communication, so it's good to know that my straightforward communication and approach were helpful to you. Thank you for sharing your positive experience!...
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    Matthew L A
    INDIANAPOLIS, IN
    Posted on May 25th, 2026 08:35 PM
    Justin Is the best . Have several clients that have worked with him and always said great things.
    Reply from Justin Jones
    June 3rd, 2026 05:56 PM
    Matt, I appreciate your kind words and the trust you and your clients have placed in me. It's great to hear that their experiences have been positive, and I'm thankful for the opportunity to work with them and you. I look forward to our continued...
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Specialities
    Mortgage Lending
    Conventional Loans
    FHA Loans
    USDA Loans
    Down Payment Assistance
    Debt Service Coverage Ratio (DSCR) Loans
    Bank Statement Loans
    New Construction
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    Memberships
    • MIBOR
    Addresses and Serving Areas

    Year Started

    2020

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • IN NMLS: 2002890
    • OH: MLO-OH.2002890
    Hobbies
    • Spending time with family and friends
    • Avid sports fan - Purdue, Packers, Brewers, Bucks, Red Wings, Chelsea FC
    • Traveling
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    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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