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Justin Jones
Senior Loan Officer | NMLS# 2002890 | Ruoff Mortga...
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
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closed
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Reviews from Web
Working with Justin was an excellent experience from start to finish. He was always available to answer questions and took the time to explain every step of the process clearly and thoroughly. His communication was outstanding. He kept us informed...
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Reply from Owner
June 1st, 2026 12:36 PM
Whitney, I'm grateful for your thoughtful review and glad to know the experience was excellent for you. It's appreciated to hear that my responsiveness and professionalism stood out, and that you felt supported throughout the process. Your...
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Working with Justin was an excellent experience from start to finish. He was always available to answer questions and took the time to explain every step of the process clearly and thoroughly. His communication was outstanding. He kept us informed...
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Reply from Justin Jones
June 1st, 2026 12:11 PM
Whitney, I'm thankful for your kind words and I'm pleased to know that you found the experience excellent from start to finish. It's great to hear that my communication and dedication made the mortgage process smooth for you. Your recommendation...
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Justin Jones has received a review with 5 star rating from Sam R
Reply from Owner
May 14th, 2026 02:01 PM
Thank you for the great rating, Sam. I appreciate your support! I am happy to see you and Maeve into the perfect first house.
Justin was very helpful and made sure we knew everything that we needed to and made the process very easy for us. We had no issues whatsoever and loved our experience.
Reply from Justin Jones
May 14th, 2026 02:02 PM
I'm glad to hear that the process was easy for you, Sam, and that you had a great experience. It's wonderful to know that I could be helpful and provide all the information you needed. Thank you for sharing your positive feedback!
Working with Justin was an exceptional experience from start to finish. He made a genuine effort to be available whenever I had questions, always responding promptly and thoroughly. What stood out most was how he worked around my schedule rather...
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Reply from Owner
May 13th, 2026 07:10 PM
John, I'm truly grateful for your kind words and am happy to know that you felt well-supported throughout the process. Providing flexible and responsive service is important to me, and it's appreciated to hear that it made your experience less...
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Working with Justin was an exceptional experience from start to finish. He made a genuine effort to be available whenever I had questions, always responding promptly and thoroughly. What stood out most was how he worked around my schedule rather...
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Reply from Justin Jones
May 13th, 2026 07:10 PM
John, I'm grateful for your kind words and am pleased to hear that you had such a positive experience. It's important to me to offer flexibility and clear communication throughout the process. Thank you for acknowledging my dedication, and...
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Justin was super easy to work with and made the experience of financing fun! I would highly recommend working with Ruoff - they are driven professionals leading their industry.
Reply from Justin Jones
May 1st, 2026 09:24 PM
Madison, I appreciate your kind words and am glad to hear that the financing process was enjoyable for you. It's great to know you would recommend working with Ruoff. Thank you for sharing your positive experience!
Justin was a great loan officer and very easy to work with. He made the process smooth and straightforward.
Reply from Owner
May 1st, 2026 05:59 PM
I'm glad to hear that you found the process smooth and straightforward, Hannah. Making things easy for you is always my goal. Thank you for your kind words.
Justin was a great loan officer and very easy to work with. He made the process smooth and straightforward.
Reply from Justin Jones
April 30th, 2026 05:47 PM
I'm pleased to know that you found the process smooth and straightforward, Zachary. Making things easy for you is always my goal. Thank you for your kind words.
Justin was kind and attentive. He was able to address all of hour concerns in a timely manner.
Reply from Justin Jones
May 13th, 2026 07:11 PM
Colin, I'm grateful for your kind words. It's good to know that I was able to address your concerns promptly. Thank you for sharing your experience with Ruoff Mortgage.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Mortgage Lending
Conventional Loans
FHA Loans
USDA Loans
Down Payment Assistance
Debt Service Coverage Ratio (DSCR) Loans
Bank Statement Loans
New Construction
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Memberships
- MIBOR
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2020
Time Zone
Eastern Standard Time (EST)
Licenses
- IN NMLS: 2002890
- OH: MLO-OH.2002890
Hobbies
- Spending time with family and friends
- Avid sports fan - Purdue, Packers, Brewers, Bucks, Red Wings, Chelsea FC
- Traveling
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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