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Justin Jones

Name: Ruoff Mortgage - Carmel
Address: 11711 North Meridian Street Suite 130, Carmel, Indiana, 46032
Telephone: +1-317-650-4749
Rating: 4.98

Senior Loan Officer | NMLS# 2002890 | Ruoff Mortga...

Ruoff Mortgage - Carmel

4.98

(93)

Mortgage

Mortgage Loan Officer

Contact Info

(317) 650-4749

Carmel, IN

https://www.ruoff.com/justinjones

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.98

(93)

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Experience.com

4.96

(43)

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Justin Jones has received a review with 5 star rating from Tiffany T

Reply from Owner

January 26th, 2026 05:11 PM

I appreciate your support and the excellent rating, Tiffany. If you ever need anything in the future, I'm just a call away.

Justin was on top of everything from start to

Reply from Justin Jones

January 26th, 2026 05:11 PM

I appreciate your feedback, Tiffany. It's encouraging to hear that you felt everything was well-managed during the process. If there's anything else I can do to assist or any questions you might have, feel free to let me know. Thank you for...

Justin was great to work with. The main problem I had was worse rates and higher closing costs from Justins first proposal than what I was able to get from my normal bank. Due to this my reccomendation to my realtor was to make sure her clients...

Reply from Justin Jones

January 26th, 2026 05:10 PM

Reed, I appreciate you sharing your experience. I'm glad to hear that my communication met your expectations and that I was ultimately able to match the offer you received from Chase. I understand how important it is to find the best rates...

Justin was great to work with! He was very infromative through the process and answered any questions I had.

Reply from Justin Jones

January 26th, 2026 05:09 PM

I'm grateful for your positive words, Mackenzie. I'm pleased I could provide the information and answers you needed. If any questions come up in the future, feel free to reach out.

Justin was personable, knowledgeable and helpful!

Reply from Justin Jones

January 4th, 2026 07:56 PM

I'm glad to hear that you found my approach personable and knowledgeable, Lauren. It was a pleasure to assist you, and I'm here if you need any further help or have additional questions in the future. Thank you for taking the time to share...

Justin went above and beyond helping our family, especially after working hours. We really appreciate everything he did and we would highly recommend him to anyone. He's extremely quick, and he does everything that he says he's going to do....

Reply from Owner

January 26th, 2026 05:12 PM

It's rewarding to hear that my support went beyond your expectations, Luis. Assisting your family efficiently and keeping my commitments is very important to me. I truly appreciate your recommendation, and if you ever need further assistance,...

Reply from Justin Jones

January 4th, 2026 03:45 AM

I'm pleased to know that my efforts made a positive impact, Luis. Supporting your family efficiently, even beyond regular hours, is simply part of my commitment to excellent service. Thank you for your kind words and strong recommendation....

I can’t say enough good things about Justin! As his real estate agent partner, I’ve seen firsthand how incredibly kind, patient, and genuine he is. He takes the time to explain each step clearly, offers knowledgeable guidance, and makes sure...

Reply from Owner

December 18th, 2025 03:26 PM

Thank you, Erin, for sharing your thoughts for the rave review! It's always rewarding to hear positive feedback from someone who works closely alongside me. I strive to ensure that each step is clear and that clients feel well-supported throughout...

Justin was helped every step of the way. Gave me information and helped get me the best loan that made sense for me! Thank you Justin!

Reply from Justin Jones

December 3rd, 2025 07:01 PM

I'm glad to know that I could assist you at every step, Nick, and provide information that led to securing a loan that truly fit your needs. It's important to me that you feel supported and informed throughout the process. If any questions...

Very responsive and very thorough

Reply from Justin Jones

November 28th, 2025 04:04 PM

Thank you, Jeffrey, for highlighting my responsiveness and thoroughness. I believe clear communication and attention to detail are key to a positive experience. If you have any further questions or need assistance, don't hesitate to reach out....

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Specialities

Mortgage Lending

Conventional Loans