Joy Puckett
Loan Officer | NMLS # 1604641
The guidance of a trustworthy and experienced mortgage professional can simplify any home financing experience. RW Towne Mortgage has a wealth of knowledge and resources to assist you in finding the best loan to meet your individual home b... Show More
Location & Business Hours
Business Hours
Tues
24 hours
Wed
24 hours
Thu
24 hours
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
For starters, I wasn't sure how much house we could afford. Joy made this process easy and, seeing as how we closed yesterday, also successful!.
Reply from Joy Puckett
September 5th, 2024 01:48 PM
John, thank you for a great review! I appreciate you and Jacqulyn. It was my pleasure to be able to get you all closed on your conventional loan! I am always just a phone call or text away. If you know anyone that I may be able to help in the...
read more
Joy was awesome! Very helpful, kept me updated and returned calls or texts promptly!
Reply from Joy Puckett
September 3rd, 2024 12:19 PM
We're committed to providing exceptional service, so it's wonderful to know you had a positive experience.
Joy is very pleasant and helpful and quick to respond!
Reply from Joy Puckett
August 3rd, 2024 04:10 PM
Your kind words made our day! We're always here to provide guidance on mortgage-related matters.
I can't say enough. Joy did a great job, made everything smooth and made sure all my questions/concerns were answered.
Reply from Joy Puckett
July 22nd, 2024 05:58 PM
I'm glad to hear that your experience was smooth and all your questions were answered, Scott. I do pride myself on being thorough and ensuring that clients like yourself are comfortable throughout the process. Thank you for taking the time...
read more
Answered all of my questions and helped me understand what each part of my down payment meant.
Reply from Joy Puckett
July 18th, 2024 07:48 PM
I'm thrilled to hear that you found my explanations helpful during the process of purchasing your first home , Daja. Understanding the breakdown of your down payment is crucial in the home buying process, especially for a first time home buyer....
read more
Overall great experience
Reply from Joy Puckett
July 15th, 2024 02:15 PM
It was a pleasure working with you, Shawn on a VA loan and getting you to the closing table. I appreciate the opportunity. If you have any questions, I am always just a phone call away for you or anyone you may know that could use my help on...
read more
She kept in communication and followed us along with the process. First time experience with mortgage and she helped us along. Thank you Joy and Robert 😊
Reply from Joy Puckett
July 15th, 2024 02:15 PM
I'm absolutely thrilled to hear about your positive first-time mortgage experience, Candice! Guiding you through the process step by step was my pleasure and I'm so glad I could make it as smooth as possible for you. Your kind words are greatly...
read more
Joy went above and beyond to help me,she did more in 15 minutes than other lenders I spoke with did in months,she communicated very well,I was always able to get in contact with her,very knowledgeable i highly recommend her,it was a blessing...
read more
Reply from Joy Puckett
July 2nd, 2024 07:17 PM
Hi Omar, Thank you for your kind words and the impressive 5-star rating. I'm delighted to hear that we were able to provide you the positive experience with your FHA refinance. It was my pleasure to assist and communicate with you throughout...
read more
Joy is the best!!!
Reply from Owner
January 9th, 2026 11:10 AM
Thank you, Courtney! I am always here for your mortgage needs!
We appreciate Joy very much! She was always on top of everything, was informative and if she didn’t know the answer was giving soon as possible. We were encouraged and supported every step of the way no matter what obstacles we face. We had...
read more
Reply from Joy Puckett
July 1st, 2024 03:00 PM
Courtney, thank you so much for your glowing review and rating! I'm thrilled to hear that you felt supported and informed throughout our process. Being able to help you overcome any obstacles was truly my pleasure. It's great to know you had...
read more
31–40 of 139
About
The guidance of a trustworthy and experienced mortgage professional can simplify any home financing experience. RW Towne Mortgage has a wealth of knowledge and resources to assist you in finding the best loan to meet your individual home buying needs. We pride ourselves in providing excellent customer service and establishing long lasting customer relationships.
As an experienced lender, Joy Puckett is available to guide you through the home financing process. Whether you are purchasing your first home, an investment home, refinancing or just need mortgage advice, Joy Puckett can help
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
First time homebuyer programs, VA, FHA, Conventional Loan programs. 203K renovation loans
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- RW Towne Mortgage - Mortgage Loan OfficerFeb 15th, 2017 - Current
Memberships
- REIN, WAAR
- VPAR
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2017
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 1604641
Achievements
- Xinnix Certified Originator
Hobbies
- I enjoy gardening, quilting, sewing and reading occasionally
- Gardening, Quilting, Reading, Crafting and baking
- Ceramics, sewing
Disclaimer
RW Towne Mortgage. NMLS 1611080. Equal Housing Lender.
RW Towne Mortgage is your hometown mortgage company. RW Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. RW Towne Mortgage loan officers live in your communities and know the area.
This message is intended only for specified recipients. If you are not the intended recipient you are notified that disclosing, copying, distributing, or taking any action in reliance on the contents of this information is strictly prohibited. This communication represents the originator's personal views, which may not reflect those of TowneBank. The sender believes that this e-mail, including attachments, does not contain a virus, worm, trojan horse, or other malicious code when sent. This message and its attachments could have been infected during transmission. By reading the message and any attachments, the recipient accepts full responsibility for taking protective and remedial action about viruses and other defects. If you received this email in error, please immediately notify the sender.