Joy Puckett
Loan Officer | NMLS # 1604641
The guidance of a trustworthy and experienced mortgage professional can simplify any home financing experience. RW Towne Mortgage has a wealth of knowledge and resources to assist you in finding the best loan to meet your individual home b... Show More
Location & Business Hours
Business Hours
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24 hours
Wed
24 hours
Thu
24 hours
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Reviews from Web
Joy Puckett is prompt and knows her work and I always feel comfortable doing business with her,really trustworthy and knowledgeable.
Reply from Joy Puckett
December 2nd, 2025 06:07 PM
Omar, its my pleasure to work with you again on a cash out refinance. I'm always just a phone call away for you or anyone you may know that could benefit from my mortgage services. All the best - Joy
Great! I would recommend.
Reply from Joy Puckett
November 8th, 2025 12:19 PM
We're delighted to have exceeded your expectations. Your satisfaction drives us to do our best.
Joy was very helpful in answering any questions we had regarding our mortgage
Reply from Joy Puckett
September 8th, 2025 02:44 PM
Your positive feedback brightened our day! We're here whenever you need assistance in the future.
Joy was available to answer questions and was very knowledgable as she helped us throughout this process. She made it easy for us and we are grateful for her expertise!
Reply from Joy Puckett
August 7th, 2025 02:35 PM
Hi Clare, thank you for sharing your experience. I'm truly glad to hear that my availability and knowledge made the process of doing a VA mortgage easier for you. If any questions come up in the future or if someone you know needs assistance,...
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Fantastic responsiveness while dealing with a unique situation with newly completed graduate school expenses. Easily explained the mortgage process, to include hybrid closing, and eased our minds about the entire process without being overly...
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Reply from Joy Puckett
August 7th, 2025 02:32 PM
Andersson, thank you for your thoughtful words. It was my pleasure to work with you and Clare to help navigate the mortgage process for you, especially with the complexities surrounding graduate school expenses. If there's anything else you...
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Joy made the process seamless.
Reply from Joy Puckett
July 8th, 2025 01:30 PM
Reuben, thank you for sharing your experience. I'm glad to hear that the process felt seamless for you. It was a pleasure working with you, and I'm here if you or anyone you know may need assistance or have any questions in the future. Wishing...
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Joy is extremely pleasant and helpful. She is always willing to answer questions and ensures that everything is clear. Joy made our home buying experience smooth as it can be. Thank you, Joy!
Reply from Joy Puckett
June 16th, 2025 04:34 PM
Maria, it was a pleasure working with you and Ryan on your conventional mortgage purchase. I'm so excited for you both. If you have any questions, please do not hesitate to reach out and remember I am always just a phone call or text away for...
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It was easy to communicate with Joy. She responded to my questions quickly. I'm happy with her service.
Reply from Owner
January 9th, 2026 11:22 AM
Thank you, Mike! I am always here for your mortgage needs!
It was easy to communicate with Joy. She responded to my questions quickly. I'm happy with her service.
Reply from Joy Puckett
June 14th, 2025 08:13 PM
We're grateful for your positive feedback. Your satisfaction is what drives us to excel.
Joy
worked hard to get us to the finish line
The process appears to be a good candidate for some streamlining
Reply from Joy Puckett
May 28th, 2025 05:42 PM
Ray, it was a pleasure working with you and Mrs. Apple on your conventional mortgage. I appreciate the opportunity I had to get you to the closing table. If you need anything, or have any questions, please do not hesitate to reach out. If you...
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About
The guidance of a trustworthy and experienced mortgage professional can simplify any home financing experience. RW Towne Mortgage has a wealth of knowledge and resources to assist you in finding the best loan to meet your individual home buying needs. We pride ourselves in providing excellent customer service and establishing long lasting customer relationships.
As an experienced lender, Joy Puckett is available to guide you through the home financing process. Whether you are purchasing your first home, an investment home, refinancing or just need mortgage advice, Joy Puckett can help
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
First time homebuyer programs, VA, FHA, Conventional Loan programs. 203K renovation loans
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
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Positions
- RW Towne Mortgage - Mortgage Loan OfficerFeb 15th, 2017 - Current
Memberships
- REIN, WAAR
- VPAR
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2017
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 1604641
Achievements
- Xinnix Certified Originator
Hobbies
- I enjoy gardening, quilting, sewing and reading occasionally
- Gardening, Quilting, Reading, Crafting and baking
- Ceramics, sewing
Disclaimer
RW Towne Mortgage. NMLS 1611080. Equal Housing Lender.
RW Towne Mortgage is your hometown mortgage company. RW Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. RW Towne Mortgage loan officers live in your communities and know the area.
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