Joy Puckett
Loan Officer | NMLS # 1604641
The guidance of a trustworthy and experienced mortgage professional can simplify any home financing experience. RW Towne Mortgage has a wealth of knowledge and resources to assist you in finding the best loan to meet your individual home b... Show More
Location & Business Hours
Business Hours
Tues
24 hours
Wed
24 hours
Thu
24 hours
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Joy was a pleasure to work with! She is honest, patient, and gives you all the information you need!
Reply from Joy Puckett
June 28th, 2024 03:50 PM
I'm thrilled to hear that you had such a positive experience, Siera! Being honest and patient, as well as providing comprehensive information on your conventional home loan, is what I strive for in all interactions. Thank you for the great...
read more
Joy was great to work with. She was always responsive and available to answer any questions I had, and would definitely work with her again in the future!
Reply from Joy Puckett
June 10th, 2024 03:53 PM
Thank you so much for the kind words, Adam! I'm thrilled to hear that you had a positive experience with me at RW Towne Mortgage on your FHA loan. Your satisfaction is my top priority, and I'm glad I could help answer your questions. I look...
read more
Joy was always available to answer all my questions and run numbers, sometimes more than once for me. She took the time to explain everything to me since I am a first time home buyer. She was attentive, timely and I truly felt that she would...
read more
Reply from Joy Puckett
May 11th, 2024 11:54 PM
Hi Victoria, I'm thrilled to hear that you found my services helpful and reassuring as we processed your conventional mortgage loan. As a first-time home buyer, it's important to understand every step of the process, and I'm glad I could help...
read more
It was a pleasure working with Joy. Thanks BFF.
Reply from Joy Puckett
April 30th, 2024 04:05 PM
We're grateful for your positive review and hope to work together again in the future.
It was just a difficult situation. Joy and Sarah did everything they could to make it as stellar as it could possibly be. My answer was in no part a reflection of their service. Loved working with both of them and I wouldn’t hesitate to work...
read more
Reply from Joy Puckett
April 16th, 2024 04:33 PM
Thank you so much for your kind words, Laura. We're absolutely delighted to hear that you had a positive experience during your home mortgage loan process with us despite the initial difficulties. Your support and feedback are greatly appreciated,...
read more
Joy and my home buying team were great! Any time I had a question they almost immediately were able to give me an answer even if it was outside business hours. They really made the whole process painless! Thank you!
Reply from Joy Puckett
April 6th, 2024 12:47 PM
Couy, Thank you for allowing me and my team be a part of your home buying journey! It was an absolute pleasure working with you. I am always just a phone call away. If you know anyone that is getting ready to purchase their home, please do...
read more
Your team made the transaction very smooth
Reply from Joy Puckett
March 26th, 2024 03:27 PM
Thank you Bart for allowing me to be part of your home buying process! It was my pleasure and I'm so excited you found your new home! I wish you all the best in the next chapter. If you need anything, please do not hesitate to reach out. If...
read more
I would welcome the follow up
Reply from Joy Puckett
March 26th, 2024 03:30 PM
Mr. Green, thank you for allowing me the opportunity to work with you in your home buying process! It was my pleasure and I wish you all the best in your new home. If you need anything, or have any questions, please do not hesitate to reach...
read more
Joy did everything she could to find the best loan for us. She kept us updated all the time and gave us space to make decisions. I felt like we bugged her a lot, especially as first time home buyers, but she was very gracious with us! Would...
read more
Reply from Owner
March 11th, 2024 08:13 PM
Nick, thank you for the 5-star review! Congratulations!
Joy did everything she could to find the best loan for us. She kept us updated all the time and gave us space to make decisions. I felt like we bugged her a lot, especially as first time home buyers, but she was very gracious with us! Would...
read more
Reply from Joy Puckett
March 8th, 2024 02:58 PM
Nick and Bea, It was a pleasure working with you all! It was an absolute pleasure! Always know I am only a phone call away, if you need anything. Please do not hesitate to give my information to anyone you hear that wants to purchase! Take...
read more
41–50 of 139
About
The guidance of a trustworthy and experienced mortgage professional can simplify any home financing experience. RW Towne Mortgage has a wealth of knowledge and resources to assist you in finding the best loan to meet your individual home buying needs. We pride ourselves in providing excellent customer service and establishing long lasting customer relationships.
As an experienced lender, Joy Puckett is available to guide you through the home financing process. Whether you are purchasing your first home, an investment home, refinancing or just need mortgage advice, Joy Puckett can help
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
First time homebuyer programs, VA, FHA, Conventional Loan programs. 203K renovation loans
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- RW Towne Mortgage - Mortgage Loan OfficerFeb 15th, 2017 - Current
Memberships
- REIN, WAAR
- VPAR
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2017
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 1604641
Achievements
- Xinnix Certified Originator
Hobbies
- I enjoy gardening, quilting, sewing and reading occasionally
- Gardening, Quilting, Reading, Crafting and baking
- Ceramics, sewing
Disclaimer
RW Towne Mortgage. NMLS 1611080. Equal Housing Lender.
RW Towne Mortgage is your hometown mortgage company. RW Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.
Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. RW Towne Mortgage loan officers live in your communities and know the area.
This message is intended only for specified recipients. If you are not the intended recipient you are notified that disclosing, copying, distributing, or taking any action in reliance on the contents of this information is strictly prohibited. This communication represents the originator's personal views, which may not reflect those of TowneBank. The sender believes that this e-mail, including attachments, does not contain a virus, worm, trojan horse, or other malicious code when sent. This message and its attachments could have been infected during transmission. By reading the message and any attachments, the recipient accepts full responsibility for taking protective and remedial action about viruses and other defects. If you received this email in error, please immediately notify the sender.