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Josh Pick, Ruoff Mortgage
Senior Loan Officer | NMLS# 134546 | Ruoff Mortgag...

Additional Licenses: NMLS# 134546 | OH - MLO.031660.001 | FL - LO109746
My customer service philosophy is surrounded by Communication and Availability. The most important part of the homebuying process is clear communication, and also being... Show More
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
The commitment even after hours
Reply from Josh Pick
December 15th, 2025 08:25 PM
Much appreciated, Ken! Congratulations to you and Emily!
I had an excellent experience working with Josh throughout the home-buying process. From start to finish, he is knowledgeable, responsive, and incredibly supportive. Every question I had was answered clearly and promptly, and they made what...
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Reply from Owner
December 17th, 2025 05:09 PM
Thanks Jeremiah, Much Appreciated!...and congratulations to you and Alexis! Please let me know if you need anything or have any questions in the future!
Josh made this experience very seamless. I fel
Reply from Josh Pick, Ruoff Mortgage
December 15th, 2025 04:58 PM
Thanks Jeremiah, and congratulations to you and Alexis! Please let me know if you need anything or have any questions in the future!
The whole process was made easier by guidance and expertise. Would definitely recommend to friends and family!
Reply from Owner
December 15th, 2025 02:09 PM
Thank you, Emily! I appreciate you taking the time to complete the survey and leave a testimonial. Congratulations to you and Ken!
We were never left in the dark, every step of the way was thoroughly explained, and every question professionally answered.
Reply from Josh Pick, Ruoff Mortgage
December 15th, 2025 02:09 PM
Thank you, Emily! I appreciate you taking the time to complete the survey and leave a testimonial. Congratulations to you and Ken!
Josh was very responsive even though I worked night shift he would answer me when he was home and potentially took time during his personal time to respond to me to make sure I was in the loop which I greatly appreciated.
Reply from Josh Pick, Ruoff Mortgage
November 25th, 2025 08:22 PM
Thank you for taking the time to do the survey, William! Congratulations on your home purchase and please keep in touch with any questions or needs that you have in the future. Best of luck with your move!
Josh was super communicative and answered any questions, whether via email or text, in minutes of us asking. It really put our minds at ease.
Reply from Josh Pick, Ruoff Mortgage
November 20th, 2025 08:30 PM
Thank you, Nick! Congratulations to you and Leah and I appreciate your testimonial. Quick replies is important to me and I'm glad that you appreciated that!
The entire process was so easy and streamlined. Josh Pick and his team were so helpful and knowledgeable and they really made our experience great. Josh was kind and informative every step of the way. It really, truly felt like he was on our...
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Reply from Owner
November 19th, 2025 07:49 PM
Thank you so much, Sarah! I really appreciate your kind words and thrilled that you had a great experience! Congratulations to you and Josh on your new home!
The entire process was so easy and streamlined. Josh Pick and his team were so helpful and knowledgeable and they really made our experience great. Josh was kind and informative every step of the way. It really, truly felt like he was on our...
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Reply from Josh Pick, Ruoff Mortgage
November 14th, 2025 06:08 PM
Thank you so much, Sarah! I really appreciate your kind words and thrilled that you had a great experience! Congratulations to you and Josh on your new home!
Helped a first time buyer understand what he was doing, and talked me through the steps so that I wasn't left in the dark
Reply from Josh Pick, Ruoff Mortgage
November 12th, 2025 05:58 PM
Thank you, Hunter, and a big Congratulations on your first home purchase...let me know if there's anything I can help you with in the future!
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About
Additional Licenses: NMLS# 134546 | OH - MLO.031660.001 | FL - LO109746
My customer service philosophy is surrounded by Communication and Availability. The most important part of the homebuying process is clear communication, and also being available in the evenings and weekends when I'm needed most. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Residential Mortgage Loans
Conventional
FHA
VA
USDA
First Time Home-Buyers
Down-Payment Assistance Programs
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Positions
- Ruoff Mortgage - Sr. Mortgage Loan OfficerMar 7th, 2022 - Current
- Chase Bank - Sr. Mortgage Loan OfficerDec 31st, 2018 - Mar 4th, 2022
Memberships
- Medina County Chamber of Commerce
- Northern Medina County Chamber of Commerce
- Affiliate Member of the Medina County Board of Realtors
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2006
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 134546
- OH - MLO.031660.001
- FL - LO109746
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Achievements
- President's Club 2023
- Top 1% Customer Satisfaction 2023
- "Rookie" of the Year 2023 (first full year with Ruoff Mortgage)
Hobbies
- Spending time with Family and Friends
- Golf
- Anthing involving THE Ohio State Buckeyes
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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