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Josh Pick, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 3995 Medina Rd Ste 220, Medina, Ohio, 44256
Telephone: +1-330-760-2254
Rating: 4.95

Senior Loan Officer | NMLS# 134546 | Ruoff Mortgag...

Ruoff Mortgage - Medina

4.95

(345)

Mortgage

Mortgage Loan Officer

Contact Info

(330) 760-2254

Medina, OH

https://www.ruoff.com/JoshPick

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.95

(345)

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Experience.com

4.93

(237)

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5.0

(108)

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Josh did a great job helping us through the home buying experience. As first time home buyers I felt a bit in overwhelmed getting into this process. However, Josh made everything very clear and took it one step at a time, working with our specific...

Reply from Josh Pick, Ruoff Mortgage

February 19th, 2026 02:23 PM

Thank you so much, Rebecca! I really appreciate you taking the time to complete the survey and leave your testimonial. Congratulations to you and Kevin, and I'm glad that you had a great experience! Stay in touch and let me know if you need...

Josh Pick, Ruoff Mortgage has received a review with 5 star rating from Majd A

Reply from Owner

February 16th, 2026 03:42 PM

Thank you so much for leaving a review!

Josh was was incredible—always available, explained every detail clearly, and made a stressful process smooth and fast"or "Truly professional, knowledgeable, and genuinely cared about getting us the best rates ". it Is not my first time working...

Reply from Josh Pick, Ruoff Mortgage

February 7th, 2026 07:58 PM

Has it really been 15 years?!? Time flies I guess! Thank you very much as always and congratulations on your new home purchase. Best wishes and I hope you love it in your new home!

Great communication, informative, no pressuring at all, overall very professional!

Reply from Owner

February 7th, 2026 07:56 PM

Thank you, Emry! Appreciate you taking the time once again to complete the survey and leave your comments!

Josh was super responsive, informative and unbelievably fast in getting the loan process complete.

Reply from Josh Pick, Ruoff Mortgage

February 4th, 2026 02:40 PM

Thank you, Mary! Congratulations on your home purchase...if you have any questions moving forward or need anything at all, I'm just a phone call away!

Awesome communication !

Reply from Josh Pick, Ruoff Mortgage

February 3rd, 2026 09:38 PM

Thank you, Emry! Appreciate you taking the time once again to complete the survey and leave your comments!

Josh Pick and the rest of the team were extraordinarily friendly, fast, and knowledgeable. They were great at explaining all the options and the entire process in a way that was easy to understand. They were also amazing at addressing last...

Reply from Josh Pick, Ruoff Mortgage

February 3rd, 2026 04:22 PM

Thank you, Kenton! I very much appreciate you taking the time to complete the survey and leave your testimonial. It was great getting to know you through the process and happy things ended up working out with the loan program change!

Josh had great communication and really made us feel like he was on our team. We would recommend him to anyone in the home buyer market.

Reply from Josh Pick, Ruoff Mortgage

February 3rd, 2026 02:05 PM

Thank you, Mandie! The situation at the end is the most peculiar situation I have come across in 20 years in the business. Hang in there and we'll do it again!

Everything was amazing!

Reply from Josh Pick, Ruoff Mortgage

December 17th, 2025 05:10 PM

Thank you, Rob...congratulations on your first home purchase! Glad everything went quickly and able to get you in before the Holidays!

Josh has given me great insight on how to do our mortgage. He has been there every time to correct and improve whatever I need to put in. Thank you, Josh.

Reply from Josh Pick, Ruoff Mortgage

December 28th, 2025 01:35 AM

I'm glad to have been able to provide you with helpful insights and support throughout your mortgage process. Your feedback means a lot, and I'm pleased I could assist with any improvements you needed. If you have any more questions or need...

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About

Additional Licenses: NMLS# 134546 | OH - MLO.031660.001 | FL - LO109746 My customer service philosophy is surrounded by Communication and Availability. The most important part of the homebuying process is clear communication, and also being available in the evenings and weekends when I'm needed most. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Residential Mortgage Loans

Conventional

FHA

USDA

First Time Home-Buyers