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Josh Pick, Ruoff Mortgage
Senior Loan Officer | NMLS# 134546 | Ruoff Mortgag...

Additional Licenses: NMLS# 134546 | OH - MLO.031660.001 | FL - LO109746
My customer service philosophy is surrounded by Communication and Availability. The most important part of the homebuying process is clear communication, and also being... Show More
Location & Business Hours
Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Josh was there for me throufh thjs entire process answering any questions any time of day! He never missed a call or text making it super helpful when asking a question! He never seemed unsure of an answer to a question making me feel like...
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Reply from Josh Pick, Ruoff Mortgage
November 10th, 2025 02:52 PM
Kelly, congratulations on your first home purchase! thank you for taking the time to provide your testimonial and I love hearing that the process was smooth and easy for you. Let me know if you need anything in the future as we keep our eye...
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Timely accurate loan and closing experience
Reply from Josh Pick, Ruoff Mortgage
November 8th, 2025 03:36 PM
Thank you, Joseph...Congratulations to your daughter!
Josh is knowledgeable, friendly, & obviously puts the work in. There was never a moment in the entire process where I didn't know exactly what to expect. I'll recommend him/Ruoff to everyone I know buying a home going forward.
Reply from Owner
November 8th, 2025 03:31 PM
Thank you, Jake...much appreciated for the kind words! Congratulations on the purchase of your new home and your new job!
Josh is knowledgeable, friendly, & obviously puts the work in. There was never a moment in the entire process where I didn't know exactly what to expect. I'll recommend him/Ruoff to everyone I know buying a home going forward.
Reply from Josh Pick, Ruoff Mortgage
November 4th, 2025 04:48 PM
Thank you, Jake...much appreciated for the kind words! Congratulations on the purchase of your new home and your new job!
was quick to fix issues on documents when pointed out!
Reply from Josh Pick, Ruoff Mortgage
November 2nd, 2025 07:47 PM
I appreciate the feedback, Caitlin. It's important to address any concerns quickly...If there's anything else I can do for you in the future, just let me know!
I am happy with my purchase and happy with Josh Pick . I will recomend him to anyone buying a home as he was very knowledgeable and keept me up to date on everything
Reply from Josh Pick, Ruoff Mortgage
October 31st, 2025 03:15 PM
Thanks Justin! Much appreciated that you took the time to leave a testimonial. Congratulations again and I'm hear if you have any further questions or need anything else!
Josh was wonderful to work with. We were able to do a fast close. He was transparent, knowledgeable, and kind.
Reply from Owner
October 31st, 2025 03:14 PM
Thank you, Alyssa! Congratulations to you and Matt on your home purchase. Stay in touch and let me know if you have any questions or need anything in the future!
Josh was not only readily available at any time, but he was informative and pleasant to work with. He got everything done for a quick close! We are very grateful!
Reply from Josh Pick, Ruoff Mortgage
October 27th, 2025 11:03 PM
Thank you, Alyssa! Congratulations to you and Matt on your home purchase. Stay in touch and let me know if you have any questions or need anything in the future!
Josh expertly helped us navigate some challenging circumstances and even with those challenges, the closing process never felt difficult. Thank you, Josh!
Reply from Owner
October 27th, 2025 11:02 PM
Thank you, Jessica! Congratulations to you both and I was happy we were able to get things done for you! Like you said, a bit challenging but got to the finish line nonetheless! I appreciate your patience with the process!
Thank you Josh for helping our dream come true! You excellently helped us to navigate some challenging circumstances and got us home! We appreciate you!
Reply from Josh Pick, Ruoff Mortgage
October 20th, 2025 03:22 PM
Thank you, Jessica! Congratulations to you both and I was happy we were able to get things done for you! Like you said, a bit challenging but got to the finish line nonetheless! I appreciate your patience with the process!
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About
Additional Licenses: NMLS# 134546 | OH - MLO.031660.001 | FL - LO109746
My customer service philosophy is surrounded by Communication and Availability. The most important part of the homebuying process is clear communication, and also being available in the evenings and weekends when I'm needed most. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Residential Mortgage Loans
Conventional
FHA
VA
USDA
First Time Home-Buyers
Down-Payment Assistance Programs
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Positions
- Ruoff Mortgage - Sr. Mortgage Loan OfficerMar 7th, 2022 - Current
- Chase Bank - Sr. Mortgage Loan OfficerDec 31st, 2018 - Mar 4th, 2022
Memberships
- Medina County Chamber of Commerce
- Northern Medina County Chamber of Commerce
- Affiliate Member of the Medina County Board of Realtors
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2006
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 134546
- OH - MLO.031660.001
- FL - LO109746
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+5
Achievements
- President's Club 2023
- Top 1% Customer Satisfaction 2023
- "Rookie" of the Year 2023 (first full year with Ruoff Mortgage)
Hobbies
- Spending time with Family and Friends
- Golf
- Anthing involving THE Ohio State Buckeyes
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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