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Josh Pick, Ruoff Mortgage
Senior Loan Officer | NMLS# 134546 | Ruoff Mortgag...

Additional Licenses: NMLS# 134546 | OH - MLO.031660.001 | FL - LO109746
My customer service philosophy is surrounded by Communication and Availability. The most important part of the homebuying process is clear communication, and also being... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Josh was great! Took care of everything I needed very quickly! Highly recommend.
Reply from Owner
April 2nd, 2026 10:57 AM
I'm really pleased to hear that you found my assistance helpful and that everything was taken care of promptly. Your recommendation means a lot to me. If there's anything more I can do for you, feel free to reach out anytime.
Just keeping me up to date
Reply from Josh Pick, Ruoff Mortgage
March 22nd, 2026 07:08 PM
Thank you, Michael! I appreciate you taking the time to complete the survey. Communication is key when navigating the home-buying process and I'm glad we were able to exceed expectations.
Awesome job on the 2 weeks to close, you don’t see too many loans going through that quickly. Kept us updated along the way. Hope to work with you in the future.
Reply from Owner
March 22nd, 2026 07:07 PM
I appreciate you taking the time to leave a review, Gerald. That means a lot coming from a listing agent on a property!
Josh Pick at Rouff Mortgage gave us an experience that was second to none. His exceptional customer experience skills and industry expertise is absolutely best in class. I would recommend Josh and Ruoff Mortgage to anyone looking for an exceptional...
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Reply from Owner
March 15th, 2026 10:21 AM
Nate, it's truly gratifying to hear that you had a positive experience. I'm pleased to have been able to assist you throughout the mortgage process and provide the support you needed. Your recommendation and acknowledgment of my efforts are...
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Josh gave us an experience that was second to none. His customer experience skills and expertise is best in class. I would recommend Josh and Ruoff to anyone that needs a great mortgage experience and the ability to close on your new home quickly...
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Reply from Josh Pick, Ruoff Mortgage
March 4th, 2026 02:27 PM
Thank you very much, Nate, for taking the time to do the survey and for your kind words about my customer service! It was a pleasure working with you both and congratulations on getting the home!
Josh truly went above and beyond for us. It wasn’t an easy process, but he did everything possible to ensure everything went smoothly. He was incredibly informative and consistently kept me up to date every step of the way. He even worked late...
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Reply from Owner
March 4th, 2026 02:25 PM
Thank you so much for the kind words, Taylor! Congratulations on your home purchase and an even bigger congratulations on the soon-to-be addition to your family!!!
Josh truly went above and beyond for us. It wasn’t an easy process, but he did everything possible to ensure everything went smoothly. He was incredibly informative and consistently kept me up to date every step of the way. He even worked late...
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Reply from Josh Pick, Ruoff Mortgage
March 4th, 2026 02:12 AM
Wow, thank you so much for the kind words, Taylor! Congratulations on your home purchase and an even bigger congratulations on the soon-to-be addition to your family!!!
went very smooth the way you should've.
Reply from Josh Pick, Ruoff Mortgage
March 3rd, 2026 09:50 PM
Thank you, Joe! I appreciate you taking the time to do the survey and I'm glad things worked out for Taylor!
Josh stayed in contact with me throughout the entire process . If he was unsure of an answer, he did the research on it and got me an answer sooner rather than later!
Reply from Josh Pick, Ruoff Mortgage
March 3rd, 2026 02:48 PM
Thank you, Natalie! I appreciate you taking the time to do the survey and leave a testimonial. Congratulations to you and Kaleb!
Josh did a great job helping us through the home buying experience. As first time home buyers I felt a bit in overwhelmed getting into this process. However, Josh made everything very clear and took it one step at a time, working with our specific...
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Reply from Owner
February 19th, 2026 02:24 PM
Thank you so much, Rebecca! I really appreciate you taking the time to complete the survey and leave your testimonial. Congratulations to you and Kevin, and I'm glad that you had a great experience! Stay in touch and let me know if you need...
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About
Additional Licenses: NMLS# 134546 | OH - MLO.031660.001 | FL - LO109746
My customer service philosophy is surrounded by Communication and Availability. The most important part of the homebuying process is clear communication, and also being available in the evenings and weekends when I'm needed most. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Residential Mortgage Loans
Conventional
FHA
VA
USDA
First Time Home-Buyers
Down-Payment Assistance Programs
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Positions
- Ruoff Mortgage - Sr. Mortgage Loan OfficerMar 7th, 2022 - Current
- Chase Bank - Sr. Mortgage Loan OfficerDec 31st, 2018 - Mar 4th, 2022
Memberships
- Medina County Chamber of Commerce
- Northern Medina County Chamber of Commerce
- Affiliate Member of the Medina County Board of Realtors
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2006
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 134546
- OH - MLO.031660.001
- FL - LO109746
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Achievements
- President's Club 2023
- Top 1% Customer Satisfaction 2023
- "Rookie" of the Year 2023 (first full year with Ruoff Mortgage)
Hobbies
- Spending time with Family and Friends
- Golf
- Anthing involving THE Ohio State Buckeyes
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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