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Josh Pick, Ruoff Mortgage
Senior Loan Officer | NMLS# 134546 | Ruoff Mortgag...

Additional Licenses: NMLS# 134546 | OH - MLO.031660.001 | FL - LO109746
My customer service philosophy is surrounded by Communication and Availability. The most important part of the homebuying process is clear communication, and also being... Show More
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9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Josh was awesome throughout our entire process and really made the whole thing as stress-free for us as possible. He was excellent and communicating with us and making sure we knew exactly what was going on at all times. Could not recommend...
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Reply from Josh Pick, Ruoff Mortgage
April 27th, 2026 02:32 PM
Thank you, Tyler! I love hearing the feedback about the communication being excellent...I feel like that's one of the most important aspects of the home-buying process. Congratulations to you and your beautiful family!
Josh Pick, Ruoff Mortgage has received a review with 5 star rating from Ceanna C
Reply from Owner
April 27th, 2026 02:30 PM
Thank you so much, Ceanna!
the whole team we worked with was absolutely on top of their game At all times. I couldn't have asked for a more smooth experience !!
Reply from Josh Pick, Ruoff Mortgage
April 22nd, 2026 03:51 PM
Thank you so much, Ceanna! Congratulations to you and John :)
Josh and Keegan were great! Anytime I had a question they were able to quickly answer it for me and made sure I understood everything. As a first time homebuyer this process was very stressful. Although I would have wished to be informed of...
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Reply from Owner
April 22nd, 2026 03:51 PM
Thank you, Michela! Congratulations to you and Nathan on your 1st home purchase, and I'm looking forward to hearing from you soon!
Josh and Keegan were very knowledgeable and could clearly answer any questions inhale throught the whole process. Any time I had questions or needed more information they were able to provide it quickly and made the process go a lot easier!
Reply from Josh Pick, Ruoff Mortgage
April 22nd, 2026 03:50 PM
Thanks Michela, appreciate you taking the time to complete the survey. Congratulations on your first home purchase...I'm glad things ended up working out in the end!
Start to finish nothing but great communication and professionalism. I have purchased property before, and this was the most seamless transaction ever. Josh absolutely nailed every step along the way. I wish I would have know about Ruoff for...
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Reply from Owner
April 22nd, 2026 03:49 PM
Thank you so much for taking the time to complete the survey and leave this testimonial, John! Congratulations to you and Ceanna and I wish you both nothing but the best in your new home!
Start to finish nothing but great communication and professionalism. I have purchased property before, and this was the most seamless transaction ever. Josh absolutely nailed every step along the way. I wish I would have know about Ruoff for...
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Reply from Josh Pick, Ruoff Mortgage
April 20th, 2026 03:23 PM
Thank you so much for taking the time to complete the survey and leave this testimonial, John! Congratulations to you and Ceanna and I wish you both nothing but the best in your new home!
I had a great experience working with my loan officer. His communication was excellent throughout the entire process, keeping me informed every step of the way. He was very knowledgeable and took the time to walk me through everything, making...
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Reply from Josh Pick, Ruoff Mortgage
April 15th, 2026 03:16 PM
Travis, I'm really happy to hear that you had a smooth and stress-free experience! Ensuring clear communication and understanding of your options is always my goal. Thank you so much and congratulations!!
Josh made everything so easy and understandable. Thank you for your patience and dedication
Reply from Josh Pick, Ruoff Mortgage
April 15th, 2026 01:20 PM
Thank you, Paula! Congratulations on your home purchase and "easy and understandable" is always the goal and exactly what I strive for through the process. Looking forward to working with you again once interest rates come down over the next...
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Josh Pick has been amazing! He walked me through every step with detailed explanations. I couldn't of asked for a better broker or mortgage company. Thank you to all who has been involved in this journey of mine.
Reply from Owner
April 15th, 2026 01:21 PM
Thank you, Paula! Congratulations on your home purchase and your kind words. Looking forward to working with you again once interest rates come down over the next few years!
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About
Additional Licenses: NMLS# 134546 | OH - MLO.031660.001 | FL - LO109746
My customer service philosophy is surrounded by Communication and Availability. The most important part of the homebuying process is clear communication, and also being available in the evenings and weekends when I'm needed most. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Residential Mortgage Loans
Conventional
FHA
VA
USDA
First Time Home-Buyers
Down-Payment Assistance Programs
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Positions
- Ruoff Mortgage - Sr. Mortgage Loan OfficerMar 7th, 2022 - Current
- Chase Bank - Sr. Mortgage Loan OfficerDec 31st, 2018 - Mar 4th, 2022
Memberships
- Medina County Chamber of Commerce
- Northern Medina County Chamber of Commerce
- Affiliate Member of the Medina County Board of Realtors
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2006
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 134546
- OH - MLO.031660.001
- FL - LO109746
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Achievements
- President's Club 2023
- Top 1% Customer Satisfaction 2023
- "Rookie" of the Year 2023 (first full year with Ruoff Mortgage)
Hobbies
- Spending time with Family and Friends
- Golf
- Anthing involving THE Ohio State Buckeyes
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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