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Josh Pick, Ruoff Mortgage
Senior Loan Officer | NMLS# 134546 | Ruoff Mortgag...
Additional Licenses: NMLS# 134546 | OH - MLO.031660.001 | FL - LO109746
My customer service philosophy is surrounded by Communication and Availability. The most important part of the homebuying process is clear communication, and also being... Show More
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9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
My experience was absolutely amazing. Josh went above and beyond to help me. Any time I had a question he answered right away or got back to me as soon as he was available. He explained everything in simple terms so I could understand as much...
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Reply from Josh Pick | NMLS# 134546 | Ruoff Mo...
November 9th, 2023 02:03 AM
Thank you for the great feedback, Savannah! It was my pleasure...happy to be a part of your first home-buying experience!
Josh was super helpful in answering all questions as a first time home buyer! Hats off to Josh and his team!
Reply from Josh Pick | NMLS# 134546 | Ruoff Mo...
October 30th, 2023 03:49 PM
Thank you so much, Kirsten! Congratulations on your purchase!!
I am a first time homebuyer and Josh helped me understand everything I needed. He was also timely with answers to my many questions. I am forever grateful and thankful. I will be recommending Ruoff and Josh to everyone I know looking to purchase...
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Reply from Josh Pick | NMLS# 134546 | Ruoff Mo...
October 30th, 2023 03:48 PM
Thank you so much for taking the time to leave such a great review, Rowan! I appreciate you and so happy you had a great experience!
Communication that was clear, to the point, accurate and timely. Josh Pick is hands down someone I will refer to everyone I know. He left no stone unturned and was there with honest strait to the point feed back every time I had a question....
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Reply from Josh Pick | NMLS# 134546 | Ruoff Mo...
October 27th, 2023 04:13 PM
Thank you, Art...I certainly appreciate you taking the time to leave this review...it means a lot! Thank you!
Very good about keeping us updated
Reply from Josh Pick | NMLS# 134546 | Ruoff Mo...
October 27th, 2023 03:29 PM
Thank you, Tyler. I appreciate it! Communication by far is the most important aspect of the entire process!
Great communication and fast response to questions/concerns we had while going through this process! Great team, will definitely recommend to anyone we know needing services in the future.
Reply from Josh Pick | NMLS# 134546 | Ruoff Mo...
October 24th, 2023 08:00 PM
Thank you for the 5-Star review, Libby! It was my pleasure helping you and Tyler through the process, and of course let me know if you have any further questions or need anything at all in the future!
Josh Pick was thorough, efficient, patient, and understanding. My situation was not typical, and many other loan officers would have gotten fed up by day 2. Josh stuck around and was more easygoing than any other loan officer I have worked...
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Reply from Josh Pick | NMLS# 134546 | Ruoff Mo...
October 24th, 2023 08:00 PM
Thank you so much for the kind words and amazing review, Isaac! I'm thrilled that we were able to get to the finish line, and it was my pleasure to help you through the process!
Josh pick was amazing to work with. His communications skills are wonderful and he was promptly responsive, guiding me along the way to make it a smooth process. I highly recommend using him.
Reply from Josh Pick | NMLS# 134546 | Ruoff Mo...
October 24th, 2023 07:59 PM
Thank you, Heather! I'm thrilled to know that I was able to make your journey with Ruoff Mortgage a satisfying one. Your recommendation means a lot to me and I'm looking forward to assisting you, or any of your friends, in the future! Thank...
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Working with Josh was great, he was well educated and informative on all my questions and was extremely respectful and patient with me whenever I felt I was in over my head. Highly recommend.
Reply from Josh Pick | NMLS# 134546 | Ruoff Mo...
September 6th, 2023 09:12 PM
Thank you so much, Branden. It was a pleasure helping you with your first home purchase. Congratulations!
the service we received was as promised, and we closed at the promised time
Reply from Josh Pick | NMLS# 134546 | Ruoff Mo...
September 5th, 2023 05:03 PM
Thank you, Andrea...best of luck to you and Robert!
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About
Additional Licenses: NMLS# 134546 | OH - MLO.031660.001 | FL - LO109746
My customer service philosophy is surrounded by Communication and Availability. The most important part of the homebuying process is clear communication, and also being available in the evenings and weekends when I'm needed most. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Residential Mortgage Loans
Conventional
FHA
VA
USDA
First Time Home-Buyers
Down-Payment Assistance Programs
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Positions
- Ruoff Mortgage - Sr. Mortgage Loan OfficerMar 7th, 2022 - Current
- Chase Bank - Sr. Mortgage Loan OfficerDec 31st, 2018 - Mar 4th, 2022
Memberships
- Medina County Chamber of Commerce
- Northern Medina County Chamber of Commerce
- Affiliate Member of the Medina County Board of Realtors
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2006
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 134546
- OH - MLO.031660.001
- FL - LO109746
Gallery
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+5
Achievements
- President's Club 2023
- Top 1% Customer Satisfaction 2023
- "Rookie" of the Year 2023 (first full year with Ruoff Mortgage)
Hobbies
- Spending time with Family and Friends
- Golf
- Anthing involving THE Ohio State Buckeyes
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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