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Josh Pick, Ruoff Mortgage
Senior Loan Officer | NMLS# 134546 | Ruoff Mortgag...
Additional Licenses: NMLS# 134546 | OH - MLO.031660.001 | FL - LO109746
My customer service philosophy is surrounded by Communication and Availability. The most important part of the homebuying process is clear communication, and also being... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Was very fast and explained everything I wanted to know in detail
Reply from Josh Pick, Ruoff Mortgage
July 11th, 2024 07:59 PM
Thanks Brett, hope you're enjoying the house!
Josh was excellent. He gets all 10s from me! The only issue that he chalked up to a miscommunication was when the first mortgage payment would be due. Other than that, he was always within reach, transparent, and he answered an ABUNDANCE of...
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Reply from Josh Pick, Ruoff Mortgage
July 11th, 2024 08:00 PM
Thanks Sam! I hope you're loving your home!
Very easy and smooth process!
Reply from Josh Pick, Ruoff Mortgage
July 11th, 2024 08:00 PM
Thank you, Michael! I'm glad the process went smooth for you!
Great experience. Josh’s communication is top tier!
Reply from Josh Pick, Ruoff Mortgage
July 11th, 2024 08:01 PM
Thanks Chelsea!
Josh was really great to work with and took extra time to explain a lot to me as a first time buyer. He had a lot of patience and the correspondence was steller.
Reply from Josh Pick, Ruoff Mortgage
July 11th, 2024 08:02 PM
Thank you, Chad! I appreciate you taking the time to complete the survey and hope your first year there was great!
Josh was incredibly helpful for me as this was my first time buying a home. Quick easy and understanding about everything. Josh also did everything possible to make it affordable and quick for me too. Very happy with this.
Reply from Josh Pick, Ruoff Mortgage
July 11th, 2024 08:02 PM
Thank you, Jacob...I very much appreciate you taking the time to complete the survey and leave the review!
Great!!!!!!!
Reply from Josh Pick, Ruoff Mortgage
July 11th, 2024 08:02 PM
Thank you, Terrance!
The whole process was quite efficient and easy to handle.
Reply from Josh Pick, Ruoff Mortgage
July 11th, 2024 08:05 PM
Thanks Conrad! Hope you're enjoying the condo!
The availability was above and Beyond. Josh was extremely responsive at all times of the day and went out of his way to answer any questions I had. I was also very impressed in how quickly he was able to have the closing finalized.
Reply from Josh Pick, Ruoff Mortgage
July 11th, 2024 08:06 PM
Thank you, Sean! I hope you're still loving the new place!
Josh was very helpful during this process! As a first time home buyer, I had a lot of questions and he had all of the answers. He made this process much easier than I anticipated!
Reply from Josh Pick, Ruoff Mortgage
July 11th, 2024 08:08 PM
Thank you, Victoria! I'm happy to know that you thought the process was easier than expected!
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About
Additional Licenses: NMLS# 134546 | OH - MLO.031660.001 | FL - LO109746
My customer service philosophy is surrounded by Communication and Availability. The most important part of the homebuying process is clear communication, and also being available in the evenings and weekends when I'm needed most. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Residential Mortgage Loans
Conventional
FHA
VA
USDA
First Time Home-Buyers
Down-Payment Assistance Programs
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Positions
- Ruoff Mortgage - Sr. Mortgage Loan OfficerMar 7th, 2022 - Current
- Chase Bank - Sr. Mortgage Loan OfficerDec 31st, 2018 - Mar 4th, 2022
Memberships
- Medina County Chamber of Commerce
- Northern Medina County Chamber of Commerce
- Affiliate Member of the Medina County Board of Realtors
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2006
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 134546
- OH - MLO.031660.001
- FL - LO109746
Gallery
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Achievements
- President's Club 2023
- Top 1% Customer Satisfaction 2023
- "Rookie" of the Year 2023 (first full year with Ruoff Mortgage)
Hobbies
- Spending time with Family and Friends
- Golf
- Anthing involving THE Ohio State Buckeyes
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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