Top 5%
John Cassels at CrossCountry Mortgage
Originating Branch Manager | NMLS #197076
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Gilbert, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
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Reviews from Web
John Cassels provided superior customer service throughout the whole loan process. That is rare these days as business's are streamlining and the first thing to take a hit is customer service. I plan on using John Cassels on all and any future...
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Reply from John Cassels
August 13th, 2025 12:07 AM
Mike- thank you for the kind words and trusting us to help. We look forward to working again with you in the future.
Always took the time to answer our questions and thoroughly explain many different components of the loan.
Reply from John Cassels
July 7th, 2025 08:24 PM
Nick, Appreciate the opportunity to help a Veteran family with their home purchase. Grateful for the feedback that it was helpful and you had your questions answered. We strive to explain the various components of the loan thoroughly to make...
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John Cassels at CrossCountry Mortgage has received a review with 5 star rating from Camiar J
Reply from Owner
July 7th, 2025 08:24 PM
We love seeing 5 stars!
John Cassels at CrossCountry Mortgage has received a review with 5 star rating from Sean C
Reply from Owner
May 5th, 2025 04:30 PM
We appreciate the opportunity to help you and your wonderful family!
From our very first viewing to holding the keys to our new home in just 21 days, every step of the way was handled with remarkable efficiency and professionalism. The team was incredibly responsive and attentive to our needs. They took the...
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Reply from John Cassels
May 6th, 2025 05:21 PM
I'm thrilled to hear that your home-buying journey was smooth and efficient. It was a pleasure assisting you, and I'm glad we could meet your needs and timeline. Your satisfaction and positive experience mean a lot to us. Thank you for your...
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John and his team did a great job throught throughout the entire process. There was great communication from John amd the team.
Reply from John Cassels
April 25th, 2025 09:02 PM
We are thrilled to hear about your positive experience with our team! Effective communication is a key aspect of our service, and we are glad it made a difference in the process - we know it can be overwhelming at times. We appreciate being...
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John and his team helped me every step of the way to get a mortgage. He communicated with me and was EXTREMELY patient . I would highly recommend John to anyone in need of a mortgage, he can get it done when others can't .
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Reply from John Cassels
April 2nd, 2025 06:09 PM
Thank you for trusting us to get this one done for you. We love unique deals and appreciate you giving us the opportunity to find a solution. Best to you and your beautiful home!!
John and Leslie were very professional and attentive. The entire team was willing to go the extra mile to answer questions and offer suggestions; it made the process seamless!
Reply from John Cassels
March 12th, 2025 05:36 PM
Thank you so much for your kind words! We're thrilled to hear that the Team and I were able to make the process seamless for you, and we truly appreciate your trust in us—we look forward to working with you again in the future!
John Cassels and his team at Cross Country helped guide me through my mortgage process. I recommend this team to anyone. They were extremely professional.
Reply from Owner
December 7th, 2024 12:02 AM
Thank you Diana! Thank so much for your kind words! We’re grateful for the opportunity to assist you and appreciate your recommendation of our team at Cross Country. We look forward to the next time.
John was great to work with and the experience was very positive
Reply from John Cassels
November 27th, 2024 06:15 PM
Ken-Thank you so much for your kind words and for taking the time to leave a 5-star review! I'm thrilled to hear that you had a positive experience working with me and my team during your home purchase.
It was a pleasure assisting you, and...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Gilbert, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #197076 | Branch NMLS #2608311
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- CrossCountry Mortgage - Originating Branch ManagerMar 2nd, 2020 - Current
Year Started
2001
Time Zone
Mountain Standard Time (MST)
Licenses
- 197076
Gallery
Achievements
- Top 1% Originators - Scotsman Guide
Hobbies
- Spending time with Family
- Cars
- Cooking
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095